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The Questions Card Portfolios Should Address in the Post-Holiday Months

Holiday spend for 2017 was healthy, translating into big business for credit card portfolios. But how do card companies keep the business in 2018?

Published: January 16, 2018 by Kerry Rivera
Senate Reg-Relief Package Includes Important Credit Reporting Provisions

The U.S. Senate Banking Committee passed a financial regulatory relief bill recently, which will impact credit reporting in the new year. Learn what changes are to come.

Published: January 11, 2018 by Guest Contributor
New study shows U.S. consumers in a state of good health

Experian’s 8th annual State of Credit report reveals the nation’s average credit score is up two points year-over-year to 675.

Published: January 10, 2018 by Guest Contributor
How collectors can anticipate who will use tax refunds to pay down debt

Knowing which of your customers may receive a tax refund is critical. Trended data can help collectors understand who will use it to pay down debt.

Published: January 9, 2018 by Kerry Rivera
Expert offers insights on trends and opportunities in student lending space

Vince Passione, founder and CEO of LendKey, comments on the state of student lending and how the space is evolving for both consumers and lenders.

Published: December 19, 2017 by Kerry Rivera
How Day 1 Certainty improves the mortgage journey

Underwriting a sizeable loan can take weeks with the task of collecting income and asset documents to analyze and verify. Understand how verification solutions are easing the pains in the complex mortgage process.

Published: December 7, 2017 by Kerry Rivera
Demystifying alternative data

Alternative data for credit has created national headlines in the past year and a lasting buzz in the financial services world.

Published: December 5, 2017 by Guest Contributor
Digging deeper to understand complex consumer credit behavior

How can you build upon existing customer relationships and offer the products to the right people at the right time? By understanding consumer behavior.

Published: November 20, 2017 by Guest Contributor
Expert insights on the state of retail in 2017 and beyond

As we enter the holiday season, headlines abound around the shifts and trends in retail. Here from retail expert John Squire on the latest evolutions in the space.

Published: November 13, 2017 by Kerry Rivera
What lenders can learn from their customers’ card transactions

Consumers swipe their credit cards at staggering rates, but drilling into how each individual uses their card can reveal telling details about their lifestyle and spend.

Published: November 1, 2017 by Kyle Matthies
Should social media be used as a factor in credit decisions?

With so much data being generated by our social media obsession, should lenders consider social media insights to assess credit risk?

Published: October 18, 2017 by Kerry Rivera
Utilizing a customer journey map – from acquisitions through collections

Creating a customer journey map, and seeing it through from acquisitions to collections, can help you better define messaging and channels to best reach your audience.

Published: October 3, 2017 by Colleen Rose
Direct-mail credit marketing: Packing a punch with print

Direct mail is dead. It’s so 90s. Digital is the way to reach consumers. Marketers have heard this time and again, but is it true?

Published: September 26, 2017 by Guest Contributor
Results reveal success for virtual negotiation in collections space

As more collectors transition from "dialing for dollars" to digital solutions, they are seeing early results and success with virtual negotiation tools.

Published: September 20, 2017 by Guest Contributor
Laying a foundation for success with the Hispanic market

All communities are impacted by the contributions of Hispanics, and now is the time for FIs to reflect upon their largest growth opportunity.

Published: September 18, 2017 by Guest Contributor

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