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Designing a Robust Customer Segmentation — Generation of Potential Schemes

A robust segmentation analysis contains two components: first is generation of potential segments, and the second is generation of potential segments.

Published: April 26, 2018 by Guest Contributor
FinCEN CDD Final Rule facts

On May 11, 2018, financial institutions will be required to perform Customer Due Diligence routines for their legal entity customers. Here are 3 facts that you should know

Published: April 19, 2018 by Guest Contributor
E-Commerce Fraud Attack Rates Hit New Highs in 2017

In 2017, we saw an increase of more than 30 percent in e-commerce fraud attacks compared with 2016.

Published: April 10, 2018 by Traci Krepper
How to Get More from Your Collections Efforts

With a maximized approach to collections, you can see an uplift in performance of 5% to 30% in Key Performance Indicators against traditional techniques.

Published: April 9, 2018 by Guest Contributor
Identity Management Is a Win-Win

Implement identity management and account management procedures that are effective and don't affect user experience

Published: April 4, 2018 by Keir Breitenfeld
Recognizing Customers Is More Than Good Service

Recognizing customers is more than good service. Identify your customers to spot fraud. It’s a simple concept, but it’s not so simple to do. Consumers expect to be recognized and welcomed wherever and whenever they do business. Here's more insights on recognition and fraud.

Published: March 30, 2018 by Guest Contributor
When It Comes to Cybersecurity, Don’t Forget The Basics

From malware and phishing to expansive distributed denial-of-service attacks, the sophistication, scale and impact of cyberattacks have evolved significantly in recent years. Mitigate risk by employing these best practices:

Published: March 30, 2018 by Guest Contributor
Trending Behavior

Trended attributes and consumer lending Digging deeper into consumer credit data can help provide new insights into trending behavior, providing more than just point-in-time credit evaluation. The information derived through trended attributes can help you understand your customers’: Payment rates and account migration behavior. Slope of balance changes. Delinquency patterns over time. Today’s consumer lending environment is more dynamic and competitive than ever. Trended attributes can give additional lift in your segmentation strategies and custom models and provides a high-definition lens that opens a world of opportunity. Learn more

Published: March 9, 2018 by Guest Contributor
What the new NIST Standards Mean for Your Agency

Federal agencies are most directly impacted by new NIST standards but is a shift in identity proofing for consumers, businesses and public sector agencies.

Published: March 7, 2018 by Keir Breitenfeld
Improving the Debt Collection Process for Consumers

Current debt collection process is outdated. The process is driven by the measurement of delinquency and loss and doesn't consider the customer.

Published: March 6, 2018 by Guest Contributor
Women in Experian: Getting to Know Kathleen Peters

Kathleen Peters, SVP of Product Management for Global Fraud and Identity, and recently included in the Top 100 influencers in Identity.

Published: March 5, 2018 by Traci Krepper
States with the Highest and Lowest Amount of Retail Debt

The average number of retail trades per consumer has been trending down since 2007. But the average consumer retail debt is trending up, roughly $73 year-over-year. When analyzing single-store credit card debt by state in 2017, we found these states had the highest retail debt

Published: March 1, 2018 by Guest Contributor
New Trended Attributes to Help Lenders Better Serve Consumers

Experian introduces new trended attributes to help lenders better serve consumers across the credit life cycle

Published: February 28, 2018 by Traci Krepper
Credit Card Balances Continue Steady Growth

Credit card balances grew to $786.6 billion at the end of 2017, a 6.7% increase to the previous year and the largest outstanding balance in over a decade. And while the delinquency rate increased slightly to 2.26%, it is significantly lower than the 4.73% delinquency rate in 2008 when outstanding balances were $737 billion.

Published: February 23, 2018 by Guest Contributor

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