All posts by Guest Contributor

The DMV is embracing technology to improve overall customer experience, and financial institutions can benefit from doing the same.

As customer service shifts to digital channels, consumer-finance companies can engage customers and add value to the user experience.

Pickups are the most common vehicle in operation at 20% share today and hold 16.5% of new vehicle registrations in the market in Q1 2019.

How well can you identify and rank your current customer population? Are you leveraging that insight to acquire new customers, manage current customers and prioritize collections efforts? If so, you’re probably using custom models in your business strategy. But if your organization is like many businesses, you may use a more traditional approach. In our highly competitive market, strategy and decisions must be based on the right data and insights. No excuses. The data is there, and we can help you turn it into actionable insights. Implementing a custom model can maximize your return on investment and help you make more profitable business decisions — now and in the future.

Digital channels create convenience for consumers. However fraudsters prey on inexperienced or low-bandwidth teams without appropriate fraud tools.

Synthetic identities can run several levels deep and be so complete that you don't find them until they reach collections

You can try to prepare for the unexpected. But with fraud, you need to expect that there are trends, technology and tactics that can help and hinder

There were 276 million vehicles on the road in Q1 2019.

Debt management is becoming increasingly complex. People don’t answer their phones anymore. There are many, many communication channels available (email, text, website, etc.) and just as many preferences from consumers regarding how they communicate.

Digital transformation is the new business model, and its powered by data and the insights gleaned from data.

The demand for muscle cars with greater fuel and maintenance practicality has led to the increase in volume of 4-cylinder vehicles on the road.

Findings from Experian’s Q4 2018 Automotive Market Trends Analysis show that CUVs continue to stand out as a segment to watch within the auto industry.

NIST helps government agencies implement their digital services while still mitigating the identity risks that come with online service provision.

Alternative fuel vehicles have maintained a steady demand over the past few years. But, there’s a specific segment that’s beginning to emerge.

A closer look at the data shows GM’s losses might not be particularly significant, despite the announcement of discontinued models.