All posts by Theresa Nguyen
Approaches to payment fraud detection and prevention have evolved over time. Many organizations are now using AI and machine learning models.
To stay competitive and engage high-value customers, you’ll need to optimize your customer acquisition process.
Learn how expanded data, AI-driven models, and increased automation can help you enhance your credit risk management strategies.
Learn how a well-designed underwriting strategy can help you drive growth and create more value out of your member relationships.
By powering your deposit growth strategy with fresh consumer insights, you can find the best customers and members to engage.
Fraud analytics can help your business keep up with sophisticated fraud attempts and provide expert security.
To accelerate growth while proactively identifying risk, you’ll need a well-informed portfolio risk management strategy.
To drive competitive growth and customer retention, banks must find innovative ways to elevate the banking customer experience.
Explore credit card marketing trends and strategies to help you identify, engage, and acquire the right customers.
Financial institutions need an automated, data-driven solution to simplify and streamline the online form completion process.
Evolving technologies and rising consumer expectations for fast, frictionless experiences highlight an opportunity for credit unions to advance their decisioning and stand out in a crowded market. How a credit union is optimizing their decision-making process With over $7.2 billion in assets and 330,000 members, Michigan State University Federal Credit Union (MSUFCU) aims to provide superior service to their members and employees. Initially reliant on manual reviews, the credit union needed a well-designed decisioning strategy that could help them grow their loan portfolio, increase employee efficiency, and reduce credit risk. The credit union implemented Experian’s decisioning platform, PowerCurve® Originations, to make faster, more accurate credit decisions on their secured and unsecured personal loans, leading to increased approvals and an exceptional member experience. “Day one of using PowerCurve produced a 49% automation rate! We have received amazing feedback from our teams about what a great product was chosen,” said Blake Johnson, Vice President of Lending, Michigan State University Federal Credit Union. After implementing PowerCurve Originations, MSUFCU saw an average monthly automation rate of more than 55% and decreased their application processing time to less than 24 hours. Read the full case study for more insight on how Experian can help power your decisioning to grow your business and member relationships. Download case study
Customer acquisition in banking: Discover expert strategies, innovative solutions, and insights to grow and retain clients.
Student loan borrowers may face new challenges and fears once payments resume. Learn about the implications and how loan servicers and lenders can respond.
Explore what identity resolution for credit marketing is and how it enables lenders to create more cohesive and personalized customer interactions.
Want to retain more customers and onboard new prospects, too? A customer-driven marketing strategy might be the tool you need to boost your marketing ROI.