Optimization is a very broad and commonly used term today and the exact interpretation is typically driven by one's industry experience and exposure to...
Currently, financial institutions focus on the existing customer base and prioritize collections to recover more cash, and do it faster. There is also a...
2007 and 2008 saw a rapid change of consumer behaviors and it is no surprise to most collections professionals that the existing collections scoring...
Our current collections management landscape is seeing unprecedented consumer debt burdens: Total consumer debt o/s is at $14 trillion as of Jan ’09 Revolving...
Understanding the Champion/Challenger testing strategy As the economic world continues to change, collection strategy testing becomes increasingly important. Champion/Challenger strategy testing is performed using...
In addition to behavioral models, collectionsmanagement and account management groups need the ability to implement strategies in order to effectively handle and process accounts,...
Have you ever wondered how your current collections workflow process evolved to its current state? To start at the beginning, let’s rewind to medieval...
They have started to shift away from time-based collections managementactivities (the 30-, 60-, 90-day bucket approach). Instead, the focus is migrating towards the development...
Part 3 Reducing operational and overhead costs starts with the automation of tasks that would otherwise be performed by a human resource. By leveraging...