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Published: April 2, 2009 by Keir Breitenfeld

Behavioral scoring is one of the most important tools that allow collections management and account management groups to evaluate accounts in an efficient and cost-effective...

Published: April 2, 2009 by Jeff Bernstein

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Published: March 27, 2009 by Keir Breitenfeld

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Published: March 25, 2009 by Guest Contributor

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Published: March 25, 2009 by Guest Contributor

2008 has proven to be an unbelievably challenging year for the economy as a whole, let alone the financial industry.  Never before have we......

Published: March 20, 2009 by Guest Contributor

If you have detected a Red Flag in connection with a credit application, are you prohibited from opening the account when following the Red...

Published: March 17, 2009 by Keir Breitenfeld

Part fourImproved change management process is one of the items at the very top of many collections professional’s wish list. In most legacy collections...

Published: March 17, 2009 by Jeff Bernstein

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Published: March 12, 2009 by Guest Contributor

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Published: March 11, 2009 by Guest Contributor

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Published: March 10, 2009 by Guest Contributor

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Published: March 10, 2009 by Guest Contributor

Back during World War I, the concept of “triage” was first introduced to the battlefield.  Faced with massive casualties and limited medical resources, a...

Published: March 10, 2009 by Jeff Bernstein

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Published: March 5, 2009 by Guest Contributor

Part twoImproved collector productivity and cash flow is the concept of doing more work with existing staff or doing the same amount of work...

Published: March 5, 2009 by Jeff Bernstein