Tag: consumer behavior

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The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention and the online customer experience. As businesses...

Published: April 8, 2021 by Alison Kray

According to Experian’s latest Global Insights Report, 38% of consumers expect to increase their online activity in the next 12 months. The report also...

Published: February 19, 2021 by Alison Kray

Dealing with challenges is part of the collections process. But in today’s economic environment, there are even more barriers to overcome. Since it is...

Published: February 18, 2021 by Laura Burrows

Small SUVs became the most financed vehicle segment in Q3 2020, making up 26.01% of all financed vehicles during the...

Published: January 11, 2021 by Melinda Zabritski

The shift created by the COVID-19 pandemic is still being realized. One thing that we know for sure is that North American consumers’ expectations...

Published: November 12, 2020 by Alison Kray

In what has been an unprecedented year, marked by a global pandemic and a number of economic and personal challenges for both businesses and...

Published: October 20, 2020 by Stefani Wendel

Consumer behavior and payment trends are constantly evolving, particularly in a rapidly changing economic environment. Faced with changing demands, including an accelerated shift to...

Published: October 5, 2020 by Laura Burrows

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...

Published: August 11, 2020 by Laura Burrows

The COVID-19 pandemic created a global shift in the volume of online activity and experiences over the past several months. Not only are consumers...

Published: August 6, 2020 by Alison Kray

Do consumers pay certain types of credit accounts before others during financial distress? For instance, do they prioritize paying mortgage bills over credit card...

Published: July 30, 2020 by Sid Naik

The COVID-19 pandemic has created unprecedented challenges for the utilities industry. This includes the need to plan for – and be prepared to respond...

Published: May 26, 2020 by Laura Burrows

In the face of severe financial stress, such as that brought about by an economic downturn, lenders seeking to reduce their credit risk exposure...

Published: April 14, 2020 by Laura Burrows

This is the final part of a three part series of blog posts highlighting key focus areas for your response to the COVID-19 health...

Published: April 8, 2020 by Craig Wilson

This is the introduction to a series of blog posts highlighting key focus areas for your response to the COVID-19 health crisis: Risk, Operations,...

Published: April 2, 2020 by Craig Wilson

Originally posted by Experian Global News blog At Experian, we have an unwavering commitment to helping consumers and clients manage through this unprecedented period....

Published: March 27, 2020 by Guest Contributor

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