The surge in digital demand over the past year reinforced the deep connection between recognition, fraud prevention and the online customer experience. As businesses...
According to Experian’s latest Global Insights Report, 38% of consumers expect to increase their online activity in the next 12 months. The report also...
Dealing with challenges is part of the collections process. But in today’s economic environment, there are even more barriers to overcome. Since it is...
Small SUVs became the most financed vehicle segment in Q3 2020, making up 26.01% of all financed vehicles during the...
The shift created by the COVID-19 pandemic is still being realized. One thing that we know for sure is that North American consumers’ expectations...
In what has been an unprecedented year, marked by a global pandemic and a number of economic and personal challenges for both businesses and...
Consumer behavior and payment trends are constantly evolving, particularly in a rapidly changing economic environment. Faced with changing demands, including an accelerated shift to...
New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships...
The COVID-19 pandemic created a global shift in the volume of online activity and experiences over the past several months. Not only are consumers...
Do consumers pay certain types of credit accounts before others during financial distress? For instance, do they prioritize paying mortgage bills over credit card...
The COVID-19 pandemic has created unprecedented challenges for the utilities industry. This includes the need to plan for – and be prepared to respond...
In the face of severe financial stress, such as that brought about by an economic downturn, lenders seeking to reduce their credit risk exposure...
This is the final part of a three part series of blog posts highlighting key focus areas for your response to the COVID-19 health...
This is the introduction to a series of blog posts highlighting key focus areas for your response to the COVID-19 health crisis: Risk, Operations,...
Originally posted by Experian Global News blog At Experian, we have an unwavering commitment to helping consumers and clients manage through this unprecedented period....