A successful back-to-school campaign strategy starts with identifying the key audience segments to target. Over half of all searches related to back-to-school happen within a select group of consumers – knowing which ones can go a long way in forming an effective marketing strategy. Focus on this smaller, targeted set to maximize your efforts.
With over $72 billion projected in total U.S. back-to-school retail sales this year, you can capture more spend than ever before during this big shopping season by tailoring your strategy to a smaller set of targeted shoppers. Experian data can help you make the most of your back-to-school campaigns by uncovering the top five back-to-school audiences.
Five audience segments for 2023
Our data provides key insights into who these shoppers are and how to reach them, allowing you to create personalized content tailored to their needs. What are the top five audiences you should add to your 2023 back-to-school campaign?
- High-Net-Worth Households
- Bilingual Multi-Generational Households
- Suburban Savvy Shoppers
- Young Suburban Families
- Tech-Savvy Families
What do these audiences look like? Who are they? Where do they shop? Let’s review each audience in a little more detail.
High-Net-Worth Households
This group consists of households with above-average income and education levels. They often lease luxury cars, purchase products in every channel, travel extensively, and are philanthropic supporters of the arts.

Key features
- Wealthy
- Highly educated
- Lease luxury cars
- Purchase products in every channel
- Travelers
- Philanthropic supporters of the arts
Bilingual Multi-Generational Households
Large households in multilingual neighborhoods, filled with married parents and their kids. They are financially cautious, bilingual, and participate in team sports.

Key features
- Bilingual
- Large households
- Married with kids
- Financially cautious
- Team sports
Suburban Savvy Shoppers
Middle-aged couples and families who earn above-average incomes, maintain active lifestyles, and spend their money on quality home products and furnishings.

Key features
- Affluent
- Athletic activities
- Home products & furnishings
- Sporting goods
- High-priced children’s clothing
Young Suburban Families
This segment includes households in the middle child-rearing stages of life, typically with a dual income household and multiple children of school age. They typically have spacious single-family residences in suburban neighborhoods that are slightly above average in housing values. On weekends, these suburban young families often engage in activities like skateboarding, biking, and video games with their children.

Key features
- Comfortable lifestyle
- Children’s games
- Wholesale members
- Family-centric activities
Tech-Savvy Families
Highly educated, affluent couples in their peak earning years, with a preference for both traditional and digital media, who live in upscale housing and are savvy investors and environmental philanthropists.

Key features
- Highly educated
- Affluent
- Upscale housing
- Savvy investors
- Environmental philanthropists
- Tech apprentices
Watch our 2024 video for tips from industry leaders for back-to-school
In our new Q&A video with Experian experts, we explore changing consumer behaviors surrounding back-to-school shopping in 2024. In the video, we discuss:
- Anticipated shifts in consumer behaviors and shopping habits
- Tactics we predict marketers will employ to navigate signal loss
- Which channels will be the most successful
- And more!
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With online video viewing at an all-time high and television networks and system providers increasingly making video content available to those who don’t pay for television, many are wondering if we’re on the cusp of a massive spike in cord-cutting numbers. In our recent Cross-Device Video Analysis, Experian Marketing Services found that that 7.3 percent of all U.S. homes are cord-cutters, meaning they have high-speed Internet but don’t pay for TV. And the pace is increasing. In the last year alone, one million more homes joined the cord-cutter ranks bringing the total to 8.6 million households. It should come as little surprise that cord-cutting is on the rise. As we reported in our video viewing habits post, 57 percent of all American adults and 75 percent of Millennials now watch some sort of digital video during a typical week with the smartphone being the most commonly used device for watching video either streamed or downloaded from the Internet. Consumers thinking about cutting the cord will find an industry increasingly working to remove barriers that typically stand between cord-cutters and programming from their favorite networks — in exchange for a small fee. For instance, CBS recently announced the launch of CBS All Access, a digital subscription service that provides live and on demand viewing of CBS programming. And Dish Network launched Sling TV, an over-the-top pay service that allows cord-cutters to stream live and recorded programming from networks like ESPN, Univision, CNN, HGTV and more. With HBO announcing an April launch of their digital-only streaming service, HBO Now, March may be the last month that many pay for cable or satellite. If the cord-cutting ranks are, in fact, about to swell, a common question is: by how much? Experian Marketing Services estimates that there are currently 13.8 million Americans — representing 5.6 million homes — who are prime to cut the cord. Many of those individuals already have one foot out the door, if you will, given that they are more likely than average to say that they watch less television today because of the Internet. They are also more likely to watch HBO and be fans of at least one major professional sport making them good targets for Sling TV and HBO Now. Given that many cord-cutters already pay for Netflix and/or Hulu Plus, the net savings to those on the fence may be smaller than they think once they add up the costs they’ll assume from piecing together, à la carte, the various subscriptions and downloads required to keep watching their favorite programs. Whether or not we’re on the cusp of a major spike in cord-cutting, the fact is that consumers are increasingly getting their video content from digital sources and marketers need to understand where, how, when and what consumers are watching to ensure that their video campaigns are optimized for today’s digital consumer. For more information about cord-cutters and cross-device video consumption, including consumer receptivity to digital video advertising, download the Cross-Device Video Analysis.

Advertising Age recently released their annual Marketing Fact Pack, featuring data from Experian Marketing Services that looks at habits of digital consumers. This post highlights some of these findings. In the 2015 AdAge Marketing Fact Pack, we featured stats on key marketing and consumer trends impacting the advertising industry. Highlights include the lifestyle of the digitally connected consumer, including the habits of smartphone and television users, household and personal use of smart devices and the choice between becoming a cord-cutter and staying connected. An estimated 7.3 percent of U.S. households (8.6 million homes) today are considered “cord-cutters,” meaning they have high speed Internet but no cable or satellite television service. That number is up from 4.5 percent of households (5.1 million homes) in 2010, a comparative increase of 60 percent. Despite the growing number of consumers who use digital devices to watch video (as opposed to viewing on a television), it has not been enough to overwhelmingly convince all households to cut the cord. Instead, it seems as if the ability to stream or download video directly to the television is what ultimately seals the deal. As streaming devices like Roku, Apple TV, Amazon Fire TV and Google Chromecast become more common and as televisions themselves are increasingly connected to the Internet directly, we can only expect the number of cord-cutters to grow. To learn more about video viewing behaviors to improve your strategies for reaching digital consumers, register to join our upcoming webinar Online video: engaging consumers in a multi-screen world.

The next generation of mothers have emerged and they are under more pressure than ever before. In addition to balancing work and family life, moms have the added stress of making sure they are keeping their children safe in our digital-focused society. Moms today have access to a myriad of online information including communities where members can address everything from the elimination of processed foods from their family’s diet to whether or not to vaccinate their children. In a recent in-depth analysis, Experian Marketing Services identified five distinct segments of moms and revealed their attitudes, behaviors, motivations and media and consumer preferences. With these insights, marketers can effectively target and engage each segment with more personalized messages. Striving Moms – This segment accounts for 27 percent of moms. They are predominantly young, diverse, often single women who have confidence and aspirations of success. Fast facts: They commonly view money as the best measure of success They are more likely to have kids under the age of five They are tech-savvy and the segment most likely to say they need to be connected to the Internet from the minute they wake up until the moment they go to sleep They have a keen sense of fashion and are tuned in to current styles and consumer trends Conventional Moms – This segment accounts for 20 percent of moms. Although most of them have full-time jobs, family still comes first and faith plays an important role in their life. Fast facts: They are the most likely to drive an SUV or mini-van While discretionary income is plentiful, they have little interest in shopping They are active on social media; they like to post photos, write product reviews and read articles shared by friends They often turn to prepared foods or simple recipes to put food on the table due to their busy schedules Alpha Moms – This segment accounts for 19 percent of moms. They are high octane lean-in moms, early adopters and trendsetters with full-time jobs and packed calendars. Fast facts: They wear designer clothes, drive the latest model car or SUV and have the latest electronics They will do whatever it takes to keep a youthful appearance The environment is important is to them, and they are supporters of the arts They are heavy users of social media and leverage it to interact with brands and share opinions Modest Moms – This segment accounts for 16 percent of moms. Like conventional moms, they are family and faith-oriented but they have more modest means and prefer a simple life. Fast facts: They prefer to indulge their kids with the funds they have rather than buy shiny new gadgets Family and faith are the most important things to them Nearly one-third are stay-at-home mothers Their main source of entertainment is watching television They are heavy users of social media and leverage it to interact with brands and share opinions Maverick Moms – This segment accounts for 18 percent of moms. They are independent trailblazers who are not afraid to make unconventional life choices. Fast facts: They are environmentally conscious, spiritual and prefer to buy organic and natural products While they are the most likely to be stay-at-home moms, they are also the most likely to own their own business They lead uncomplicated lives and use technology and social media with caution They prefer to postpone purchases for special occasions and have no trouble saying no to their kids Want more insights? Check out The Mom Report for deeper insights into the attitudes, behaviors, motivations and media and preferences of these five types of moms. You’ll discover tips to help target your best customers and craft messaging and offers that are sure to resonate.