
In this article…
It’s hard to believe, but it’s almost time again for marketers to begin their holiday campaign preparations. Leading up to these preparations, it’s important to reflect on consumer trends from Black Friday 2023 and derive insights for the coming year to shape successful marketing strategies.
Spending trends we saw in 2023
In 2023, consumer holiday spending was forecasted to rise at the slowest pace in five years due to inflation and cost of living concerns. Forrester reported that consumers weren’t spending less, but they were spending slower and paying less for what they bought to stretch their dollar further.
Despite slower spending, data showed a 7.5% increase in e-commerce sales from 2022 to 2023, with a record $9.8 billion spent online and the most substantial growth of in-store traffic in recent years, up 4.6% from the previous year. Shopify even reported record 2023 Black Friday sales numbers offline and offline, reaching $4.1 billion, with significant spending across personal care, clothing, jewelry, shoes, and decor. Around 75% of these sales occurred on mobile and 25% on desktop.
When people shopped in 2023
We also saw notable shifts in how, when, and where people shopped on Black Friday. One significant trend noted in our 2023 Holiday spending report was the increasing preference for early holiday shopping, particularly online. Consumers quickly responded to early discounts and promotions, which caused a surge in spending during October. Cyber Week, encompassing Black Friday through Cyber Monday, also played a significant role, accounting for 8% of total consumer holiday spending.
2023 trends we expect to see in 2024
As you gear up for the holiday season, understanding Black Friday trends from 2023 will be vital, as Black Friday 2024 is expected to see a continuation of several key trends alongside emerging ones:
- Mobile shopping will continue its growth trajectory.
- Consumers will keep seeking early deals.
- Marketers will prepare promotions sooner than ever.
- Flexible payment arrangements like “buy now/pay later” (BNPL) will drive conversions amid continued inflation.
- Channel switching will become more common.
- Paid search will drive the most sales.
Let’s talk about what past trends and future predictions mean for your marketing strategy and how you can use them to inform your 2024 holiday campaigns.
Emerging consumer behaviors
Consumer behaviors and preferences have been changing and reshaping the Black Friday shopping landscape over the last few years. Looking ahead to Black Friday 2024, several trends from last year are likely to continue shaping the shopping experience.
Early shopping
The early holiday shopping trend will continue to become more pronounced. Many consumers now begin their end-of-year shopping well before Halloween, seeking to take advantage of early deals and discounts, enjoy more time to compare prices and products, avoid crowds, secure popular items early, and spread out their budget. In 2023, Gallup found that one in four holiday shoppers even starts as early as September. This means your business must begin planning sales and promotions earlier in the season and roll them out sooner.
The value of experiences
We’re seeing an interesting shift toward gifting experiences over physical items among consumers with more disposable income. In a 2023 survey, one in five respondents said they’d prefer to get an experience as a gift over an item. Those in higher income brackets are allocating more of their holiday budgets to experiences that create lasting memories, such as theme park passes, art classes, concert tickets, and so forth. This trend will require retailers to get creative, potentially:
- Hosting giftable in-store events
- Enhancing the in-store experience
- Using experiential marketing to make deeper consumer connections
- Partnering with other companies to provide bundled gift/experience packages
Preference for digital channels
Media consumption habits and preferred engagement channels are also undergoing significant changes. Consumers increasingly turn to digital channels like streaming TV and connected TV (CTV) for entertainment and information. CTV ad spending, in particular, is expected to grow by 20% in 2024 and by low double digits into 2027. This shift will influence how retailers reach and engage with consumers, and it underscores the importance of digital marketing strategies and personalized online experiences.
Mobile vs. desktop online spending
The preference for mobile over desktop for online transactions is growing; in 2023, mobile devices comprised 54% of online sales, with online purchases up 10.4% from 2022 on Black Friday. More and more, consumers are using mobile devices to research, browse, and buy online. Marketers need to optimize their mobile and website experience to make the shopping experience seamless across all devices.
Key products and categories
Research has shown that the most popular in-store purchases of Black Friday weekend in 2023 included clothing/accessories and electronics.
- 82% of shoppers bought clothing in-store to inspect colors, material, and fit
- 73% said they would buy electronics in store to compare quality
These categories were followed by:
- Health and beauty (49%)
- Household appliances (44%)
- Sports/leisure (32%)
Interestingly, the same categories were also the top sellers online during Cyber Week 2023, with 79% of buyers seeking clothing/accessories and 66% intending to purchase electronics. Amazon was one of the most popular shopping destinations for Cyber Week 2023, with over a billion items sold. Some of the top-selling items included the Amazon Fire TV Stick and Ring Video Doorbell. This indicates a consistent consumer preference across different shopping channels and suggests shoppers are comfortable buying a wide range of products online, even during traditional in-store shopping events.
Looking ahead, retailers can reasonably anticipate continued demand for clothing/accessories and electronics, both in-store and online.
Marketing strategies that worked
Last year was a year of growth, albeit slow growth, despite economic uncertainty. Here are some of the marketing strategies deployed that contributed to this growth.
Influencer collaborations
Data from a 2023 Black Friday report showed that seven of every 10 shoppers acknowledged an influencer’s role in their purchase decision. Partnering with influencers to promote Black Friday deals and hosting live streaming sessions with influencers showcasing products helped reach new audiences and build credibility. Influencers’ recommendations resonated strongly with their followers, which drove traffic and increased sales.
Cross-channel marketing campaigns
Black Friday gives marketers a unique opportunity to engage audiences across touchpoints. Using a mix of channels, such as social media, email, websites, SMS, in-store promotions, and print media, tends to create more impactful campaigns.
Last year proved to be diverse in terms of marketing channel mix. Marketers embraced a cross-channel approach to connect with their users during holiday sales, which was evident in the increased usage of channels like email, SMS/MMS, web push notifications, and emerging channels like Roku messages. Using multiple channels to promote Black Friday deals increased visibility and reached a wider audience. This comprehensive approach ensured marketing messages reached customers wherever they were.
To maximize sales during the Cyber Five holiday season, activate Experian audiences as part of your omnichannel campaign. Our offerings include meticulously curated behavioral segments based on discount indicators such as Black Friday, Cyber Monday, and Coupons/Sales. These segments help you target shoppers who are ready to take advantage of your promotions and are primed for early conversion. Our marketing data was ranked #1 in accuracy by Truthset, which means you can power smarter marketing initiatives, like insights, targeting, and measurement, using the highest-rated data.
App-only deals
In 2023, mobile app sales increased by 2% from 2022, generating a 12% increase in app purchases and $2 billion more in revenue than the year before. Businesses offering exclusive deals through their mobile apps incentivized customers to download and use the app for their purchases, which helped boost sales through a dedicated channel.
Limited-time offers
Time-limited offers are the essence of Black Friday and Cyber Week, giving shoppers a timeframe for getting the lowest prices of the year on certain products. Creating urgency is a highly effective way to get people to make a faster purchase decision.
Bath & Body Works is exemplary at using limited-time offers; once a year around Black Friday, they run a “Buy 3, Get 3” sale on the whole store for a single day, which encourages customers to stock up while getting their holiday shopping done.
Flash sales and hourly deals are shorter limited-time promotions that generate excitement, traffic, and sales. By highlighting specific products with steep discounts, retailers encourage customers to make instantaneous purchases. Amazon is known for these, which they refer to as Lightning Deals or product discounts available for only a few hours.
Early-bird discounts and exclusive previews
Retailers wanting to avoid overcrowded stores or website crashes can reward those who shop early with exclusive discounts or sneak peeks into Black Friday deals. This creates a feeling of urgency and privilege that leads to a purchase. Best Buy offers its Best Buy Plus and Best Buy Total members exclusive savings during a sale period just for them. They get early access to discounts toward the end of October, after which they open up their early bird deals to the public.
Predictions for Black Friday 2024
Based on what we’ve seen in 2023, we expect the following trends to shape consumer behavior on Black Friday and beyond in 2024.
Consumers will use their phones to shop more often than they already do
Mobile shopping is easy and discreet, allowing customers to shop from anywhere while staying on top of sales. Black Friday mobile orders increased from 2022 to 2023, with over 50% of all Black Friday sales occurring on smartphones. This indicates a growing trust in smartphone transactions among shoppers, which is why 2024 will likely reflect this trend.
As a marketer, this means you should ensure your website is optimized for smartphones and tablets. Ensure load speed is quick, navigation is simple, designs are intuitive, and mobile payment options are available. You also have an opportunity to invite your customers to sign up for SMS or push notifications so they can shop deals immediately after they’re rolled out.
While mobile should be a priority, we still recommend investing in multiple channels to capture online shoppers everywhere they’re buying. Our Graph can help you unify data, capture user activity, and view your target audience holistically to optimize ad spend, allocate resources effectively, and improve ROI.
Marketers will start preparing their Black Friday campaigns earlier than ever
With increasing market competition and pressure to accommodate early bird deal seekers, marketers will likely start preparing their discounts, inventories, and promotional materials earlier in the summer.
Data enrichment can help you prepare early Black Friday promos by providing deeper insights into your customers and what they want. Enriching your existing data with behavioral, financial, and demographic information can help you create precise audience segments and personalized content, anticipate customer preferences, optimize channel placement, and tailor your promotions effectively. On average, Experian has 250 behavioral and demographic marketing attributes per individual, which means we can decorate households and people with marketing data to get a full customer profile and fill in any gaps you have on your audience. You can also consider implementing sell-side targeting to help your promotions reach the right people.
If you plan to run early promotions, try not to create deal fatigue among your consumers. Focus on building a few high-quality promotions that will attract your target customers.
BNPL arrangements will become more common for conversion
Given lingering inflation in the U.S., consumers will still be looking for ways to stretch their money this year, and many shoppers may seek out BNPL arrangements. According to Deloitte, 37% of shoppers have used these services historically, and these arrangements have proven to increase conversions by up to 30%.
With so many shoppers wanting the financial convenience of making large purchases without the immediate financial burden, marketers can use data enrichment to identify their target segments most likely to use BNPL and create personalized offers and promotions for them. Your strategy should include high-value offers and messaging that appeal to budget-conscious shoppers and a checkout optimized for BNPL options.
Channel switching will surge
Black Friday and Cyber Monday sales are starting to become channel-agnostic, with consumers browsing online, on mobile apps, in physical stores, and on social media. As such, they expect a unified experience wherever they browse. Any inconsistency can disrupt the purchase journey and deter potential buyers.
As the shopping experience becomes more connected, consumers are moving between channels more frequently, which means integrating data from various touchpoints will be crucial to understanding and predicting customer behavior. Marketers must develop cohesive omnichannel strategies with consistent messaging and promotions across channels. Your campaigns should span multiple channels so customers can engage with your brand in various ways.
We work with major platforms, marketers, and agencies, which means we have existing partnerships across the ecosystem for you to connect with and bring your consumer data to life to meet your needs.
Paid search will drive the most sales
Research from Adobe shows paid search as the top sales driver of Cyber Week 2023, comprising nearly 30% of all online sales. Due to the high-intent customers captured by paid search and the surge in shopping on mobile devices, we expect to see paid search drive much of the Black Friday sales in 2024 — especially as advances in data analytics and AI allow marketers to optimize paid search campaigns more effectively. They can analyze vast amounts of data to refine keywords, ad copy, and bidding strategies for higher ROI and better targeting.
In 2024, it’s essential to prioritize paid search strategies and focus on using relevant, high-performing keywords for your campaigns. You can continuously refine your strategies using AI and data analytics to target high-intent customers. Additionally, integrating insights from customer behavior data will help you create more personalized, impactful ad copy and heighten the effectiveness of your paid search efforts.
Experian can help you win Black Friday 2024
Want your marketing campaigns to stand out and reach your audiences on Black Friday this year? Partner with Experian to create data-driven, targeted, impactful 2024 holiday campaigns.
Our data empowers you to gain valuable insights and optimize your holiday marketing strategies. We can connect online and physical transactions to our Experian household ID for a holistic view of customer behavior, connect ad exposure with foot traffic, or employ control group lift analysis to measure campaign effectiveness. By activating our purchase-based holiday audiences, like last-minute and one-stop holiday shoppers, you can reach the segments most likely to spend with you. Integrating with over 150 channels, we’ll help your campaigns reach your audience wherever they are. You can even utilize our connections to various digital platforms and partners to expand your reach.
With Experian’s measurement offerings, you can make data-driven decisions about your activation strategies. Engage the right audiences and drive exceptional results this holiday season with Experian.
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In this article… The growth of CTV in political advertising Benefits of CTV over traditional TV advertising for political campaigns Challenges and considerations for advertisers Looking ahead: CTV in the 2024 elections Political advertising has advanced significantly in recent decades. Historically, campaigns had limited options for where they could advertise, and those channels had limited inventory. Political campaigns primarily relied on radio, print, and linear TV to reach voters, using mass marketing strategies to appeal broadly to unspecified audiences. These mediums had limited targeting capabilities and provided few data insights. However, this has all changed thanks to the rise of technology and changing media consumption habits. With the advent of the internet and the emergence of various digital channels, political campaigns now have more inventory and options for getting their message out there, including connected TV (CTV) — a subset of advanced TV that has become a predominant channel for digital ad spend. CTV is the fastest-growing medium for political ads, with the upcoming 2024 election expected to see $1.5 billion in CTV marketing ad spend (nearly half of all political digital advertising dollars!). CTV’s share of political ad spending is set to jump from 2.7% in 2020 to 12.8% this year. The Harris campaign is leading the charge, allocating $200 million for digital ads, much of which will go to streaming platforms. CTV advertising promises to be an effective method for political campaigns trying to reach voters with personalized content in 2024. Let’s look at CTV political ads a little closer and overview the implications for your political campaign. The growth of CTV in political advertising CTV has become central to political ad strategies in helping campaigns gain exposure through targeted, personalized ad experiences to specific audience segments based on demographics, behaviors, and interests. With CTV advertising, political campaigns have become more adaptable to changing viewer preferences and can ensure their messages resonate with diverse audiences across digital platforms. This strategy represents a critical opportunity for political campaigns to tap into the growing viewership of streaming and adjust their marketing plans to meet voters where they spend their time. Although traditional broadcast TV remains at the forefront of political advertising, recent increases in CTV political ad spending in 2024 reflect shifting media consumption preferences toward streaming services. Today, the average American adult spends almost 2 hours per day on CTV devices. It’s worth noting that CTV has the most significant audience share with Millennials, which makes CTV an especially worthy investment for targeting the younger generations whose voting habits aren’t as established yet. 2024 political ad spending Compared to the previous U.S. presidential election year in 2020, campaigns and interest groups are expected to increase their political ad spending promoting causes and candidates by almost a third in 2024, totaling approximately $12.32 billion, according to Reuters. This is said to encompass all advertising for federal, state, and local politics, including lobbying and election activities. While traditional media still dominates political ad spending, digital platforms are growing, with 45% of digital ad spending projected to be allocated to CTV for its refined targeting capabilities and increased inventory in this election cycle. For reference, only 19% of digital political ad spend went to CTV in 2020. While the presidential election tends to garner the most attention among voters, it's essential to note that political ad spending goes well beyond the big race; over 500 seats are up for election in 2024. Down-ballot races and issues in state and local elections will significantly impact where ad dollars are allocated. Experian’s relevant ballot initiative audiences If you’re looking to reach voters based on their attitudes and behaviors around crucial ballot measures, Experian offers over 240 politically relevant audiences that can help. Our consumer behavior and interest audiences can fine-tune your targeting for local and national ballot initiatives if, for example, you were targeting military families who favor initiatives supporting veterans or households with children interested in supporting school funding. This precise targeting ensures your political ads reach the most receptive audiences and maximizes the impact of your ad spend. Third-party cookie deprecation and CTV The phase-out of third-party cookies has created a challenge for political campaigns relying on digital advertising strategies. In the past, political advertisers have used cookies to track a user’s web activity to understand their browsing behaviors across sites and create detailed profiles for targeting purposes. However, due to recent changes in online privacy regulations, third-party cookies are going away. Political advertisers have recognized the need for innovation and are exploring new avenues for effectively reaching target audiences without third-party cookies. CTV has arisen as a promising solution, as it doesn’t rely on these cookies to paint a picture of audiences and offers an alternative for precise, privacy-compliant targeting and ad spend optimization. CTV publishers tend to know quite a bit about audiences, including their viewing habits, location, preferred CTV devices, and more — and utilizing this information can give your campaign deeper, more accurate data without invading user privacy. Benefits of CTV over traditional TV advertising for political campaigns CTV political ads are a great way to familiarize a candidate’s core audiences with their message and engage them with the campaign. Here are some specific ways a political campaign can benefit from CTV in its advertising strategies. Broadened access to data Traditional broadcast and cable TV are a means of one-way communication. This means viewers consume broadcasted content without direct interaction or a feedback loop for tracking engagement and behavior data. CTV solves the limitations of traditional TV by offering access to more data than linear TV using technology and internet connectivity to gather real-time insights. CTV data on audience interactions, preferences, demographics, behaviors, location, income, and more enable precise targeting and tailored messaging for more impactful campaigns. Furthermore, digital infrastructure enables CTV devices to track clicks, ad impressions, and conversions, which marketers can use to understand interests, viewing habits, and audience demographics more effectively. To sum it up, CTV broadens the scope of data available for political campaigns to refine their targeting. Targeted, personalized ad experiences With traditional TV advertising, marketers have historically had to rely on mass marketing strategies, broadcasting ads to a general audience and hoping to reach the right demographic segments. This imprecise approach limits a marketer’s control over who sees their ads and wastes time and money. In contrast, CTV platforms can collect abundant data on viewer behavior, preferences, and demographics, helping advertisers precisely target audiences and reach groups most likely to benefit from the ads. With CTV, advertisers can segment audiences based on gender, age, interests, location, and past viewing behavior. This level of granularity enables them to customize their messages to resonate with specific people and increase the relevance and effectiveness of their political ad campaigns. By delivering ads to the right groups of people at the right time, CTV helps advertisers maximize campaign impact and drive better results. It’s worth noting that streaming viewership is beginning to change. Although younger generations have engaged the most with CTV, there is research to show that older generations are starting to help fuel its continued growth. Gen X and Baby Boomers have begun to embrace streaming and seek out ad-supported services to ad-free alternatives. These gradual shifts in behavior highlight the importance of understanding streaming generations to reach target audiences effectively. Real-time ad campaign optimization While traditional TV relies on fixed ad placements, CTV offers programmatic buying, which refers to buying and selling ad placements on CTV through automated technology. Programmatic CTV advertising is highly data-driven, which gives advertisers flexibility in their messaging strategies, helps them refine their targeting, and deliver relevant ads to the right people at the right time. With real-time analytics, campaigns can monitor ad performance, adapt to changing circumstances, and make data-driven decisions to maximize advertising impact and budget efficiency leading up to the election. Challenges and considerations for advertisers Despite how widely beneficial CTV advertising can be for political campaigns, marketers also need to be aware of its limitations. Navigating ad fraud Ad fraud is a major problem for unsuspecting advertisers. CTV ad fraud involves fake CTV devices or bots mimicking viewership and cheating marketers into paying for unviewed or non-existent ad placements. According to DoubleVerify’s Global Insights, CTV bot fraud increased nearly 70% in 2022 compared to the previous year, with CTV fraud instances tripling since 2020. In 2023, digital ad fraud cost the marketing industry $84 billion. These ad fraud schemes are rising due to the high CPM of CTV ads, leading to a bigger payout for fraudsters who steal ad dollars. One of the primary challenges is the need for better technological safeguards to detect and mitigate illegitimate traffic, such as bot activity. Political advertisers often rely on third-party ad fraud and verification technologies to avoid falling victim, but these solutions cannot guarantee complete protection. This usually leaves advertisers unaware of fraudulent activities until they’ve already incurred financial losses. As political campaigns increasingly embrace CTV political ads, they become bigger targets for fraud and must make protection and measurement central to validating their campaign efficacy in conjunction with robust fraud detection measures. These efforts can help protect the integrity of political ad campaigns, mitigate fraud, and ensure messaging reaches genuine voters. Ensuring ad effectiveness Measurement and attribution of CTV political ads can be challenging. CTV offers better insights into audience preferences and behavior than linear TV, but despite the existing measurement tools, CTV is fragmented, involves many platforms, and lacks standardized metrics and attribution models tailored to political campaign goals. These problems make it hard to compare campaign performance, track CTV users across their viewing experience, and ensure ads appear in the right environments. To fully understand your ad effectiveness, you should ensure accurate tracking mechanisms of audience behaviors with individual ads to assess the impact of CTV campaigns on voter engagement and turnout. This will help you better understand how to achieve campaign objectives, where to focus your efforts, and how to appeal to viewers in future campaigns. It may also be helpful to understand some of the metrics advertisers currently employ for CTV measurement, including completion rate and return on ad spend (ROAS). Because CTV ads often can’t be skipped, this advertising strategy has a high completion rate, sometimes nearing 90%. ROAS is more focused on what you get in return for your ads, allowing you to track profits per dollar spent on ads. Political marketers can also use metrics like campaign impressions, total reach, view-through rate, and cost per completed view to understand how their ads are performing. Ethical considerations related to transparency and misinformation Political advertisers are responsible for upholding transparency and accuracy in their messaging to build trust with voters. Given how polarized the current political climate is, misinformation could make or break a political campaign. Whether intentional or unintentional, spreading misinformation through CTV can undermine the democratic process and erode public confidence in political institutions. Political marketers must do their best to prioritize ethical conduct, adhere to regulatory guidelines, and ensure their ads convey truthful information to voters. Looking ahead: CTV in the 2024 elections The current election cycle promises record-breaking political ad spending in 2024 and will underscore CTV's role in shaping the future of political communication and engagement. With shifting viewer preferences and the ongoing evolution of digital media consumption habits, political campaigns need to look at CTV as a critical platform for voter engagement so they can allocate resources and shift their strategy to harness its full potential. Using the targeted capabilities and expansive reach CTV advertising offers, political entities can optimize ad creative for the streaming environment, implement data-driven targeting strategies, and effectively connect with voters across diverse demographics and geographic regions. Reach your ideal voters with Experian’s political audiences Effective audience targeting is essential for political campaigns wanting to sway voters and shape public opinion in the next election. Don't miss the opportunity to reach your ideal voters and make a lasting impact in the 2024 elections! With Experian’s political audiences, you can target voters based on their political affiliations, personas, and attitudes toward relevant ballot initiatives in your advanced TV advertising. Experian offers a comprehensive range of political and geo-indexed audiences designed to help political campaigns and organizations connect with desired segments in a meaningful and impactful way. Our geo-indexed audiences can help you discover, segment, and craft messaging without the use of sensitive personal information, so you can confidently reach your target audience without sacrificing data privacy. Our syndicated audiences also span multiple verticals and categories. With over 240 politically relevant audience segments available for activation, you can confidently execute your political campaign marketing strategy with precision and impact. When you connect with our audience team, we can also help you build and activate an Experian audience on the platform of your choice. Partner with us to reach your ideal voters and make a lasting impact in the 2024 elections. Get started Latest posts

In this blog post…What is political campaign marketing?Benefits of digital marketing in political campaignsExperian's political personasHow to combine our political personas with other audiences In the American political landscape, understanding the intricacies of voters' attitudes and behaviors has never been more crucial. With the 2024 election season on the horizon, the challenge lies in moving beyond broad categorizations like "Democrat," "Republican," or "Independent." Voters seek candidates who resonate with their beliefs and values. To meet this challenge, Experian has created political personas that offer a nuanced understanding of American voters. In this blog post, we’ll explore how these Experian audiences can help you tailor your engagement strategies for the upcoming election cycle. Before we dive into our political personas, let's break down what political campaign marketing is and six benefits of using digital marketing in political campaigns. What is political campaign marketing? Political campaign marketing is the strategic engine that drives candidates toward electoral success. It involves crafting and sending out tailored messages to effectively reach constituents to inform them about candidates’ stances on key issues. Think of it as the art of narrative construction, using various communication channels—from traditional media to digital platforms—to engage and mobilize supporters. In an era marked by information saturation, effective campaign marketing serves to cut through the noise to deliver compelling messages that inform, inspire, and spur action. Benefits of digital marketing in political campaigns As the 2024 election approaches, using digital marketing in political campaigns becomes paramount to effectively reach and influence voters where they spend a significant portion of their time—online. Kamala Harris's entry into the race has shifted spending priorities, particularly in critical states such as Ohio, where the Senate race has already attracted $300 million in ad spending. Political ad spend on connected TV (CTV) is expected to rise significantly, from 2.7% in 2020 to 12.8% this year. The Harris campaign is spearheading this trend, dedicating $200 million to digital ads, with a substantial portion directed toward streaming platforms. Embracing digital marketing can help campaigns effectively shape opinions and mobilize support. Here are five key benefits of integrating digital marketing strategies into political campaigns: Unparalleled reach with targeted advertising: A well-connected digital platform partner can help you reach your target audiences across the ecosystem – from social to the open web. Optimization flexibility: Digital marketing allows for quick adjustments in response to real-time data and evolving circumstances. Interactive engagement: The interactive nature of digital channels creates meaningful engagement and dialogue between candidates and voters, building connections and community. Insights: Robust analytics provide valuable insights into audience behavior and preferences, facilitating continuous optimization and refinement of outreach efforts. Amplified messaging: Through digital marketing, political campaigns can amplify their message, mobilize support, and forge deeper connections with voters. Data serves as the foundation for these benefits. Interactivity hinges on data to deliver the right message and creative for engagement. Insights are gained through pre-campaign research, analyzing audience attributes to grasp their interests and behaviors. Flexibility relies on real-time campaign data, a unique advantage in digital marketing. In an era where audiences are available readily on most major activation platforms, advertisers need to understand how audiences are built to be privacy conscious and consistent in a cookieless environment. Experian’s political personas Digital marketing in political campaigns is crucial to reach and influence voters online. Integrating Experian's political personas into your political campaign strategy can help you grasp the complexities of today's American voter landscape and craft tailored engagement strategies. These personas offer invaluable insights into voter viewpoints on key political issues, enriching digital marketing efforts and empowering campaigns to connect with constituents more effectively. Experian has created 10 political personas to help you better understand today’s American voter so you can reach consumers based on their viewpoints into key political issues. Our political personas group voters along the political spectrum from most “committed” on the ends of the spectrum. Let’s walk through how we define each persona starting from the most “committed” personas on the ends of the spectrum. Committed Democrats This audience contains consumers who are likely to have a "very liberal” outlook on political issues. They have strong liberal opinions on various topics including key issues and the economy and are very involved in their communities. Committed Republicans This audience contains consumers who are likely to have a "very conservative” outlook on political issues. They are well-informed, community-minded individuals with strong opinions that reflect their conservatism. They have very conservative attitudes regarding key social issues. Moderate Democrats This audience contains consumers who are likely to have a “somewhat liberal” outlook on political issues. Moderate Republicans This audience contains consumers who are likely to have a “somewhat conservative” outlook on political issues. Political Leaning Liberals This audience contains consumers who are likely to have strong opinions on key issues that may not align with the traditional Democrat point of view. Political Leaning Conservatives This audience contains consumers who are likely on-the-fence on traditional Republican points of view on key issues. Liberal Leaning Independents This audience contains consumers who are registered independents and who are likely to have a “middle of the road” outlook on political issues while tending to lean more liberal. Conservative Leaning Independents This audience contains consumers who are likely registered independents and likely have a "middle-of-the-road” outlook on political issues while tending to lean more conservative. Political Unregistered Liberal Leaning This audience contains consumers who are not likely to have aligned with a specific party, but have a more liberal attitude. They are well-informed and are aware of important political issues. They frequently align with but are not necessarily completely aligned with liberal points of view. Political Unregistered Conservative Leaning This audience contains consumers who are not likely to have aligned with a specific party, but have a more conservative attitude. They are well-informed and are aware of important political issues. They frequently align with but are not necessarily completely aligned with conservative points of view. These 10 personas can help you better understand who the American voter is, but when combined with our 200 politically relevant audiences, such as watches political TV, donations to charitable causes, engagement channel preferences, hobbies, and more, the ability to study and improve engagement for each persona is considerably magnified. How to combine our political personas with other audiences If you're a political candidate looking to reach an important population, Experian audiences are available on-the-shelf of major platforms. For example, if you want to reach unregistered voters and independent voters to influence green initiatives within your community, you can focus on unregistered and moderate personas in the area and combine that with audiences interested in green initiatives, like our GreenAware segments – which predict a consumer’s attitude and point of view on environmental issues. You can use our "Political Unregistered Liberal Leaning", "Liberal Leaning Independents," and GreenAware “Think Greens” audience segments to reach constituents who are likely to be most interested in your message. To reach voters based on their regional voting patterns, you can use our new battleground counties and district audiences: Affiliation Switcher Counties Battleground Counties House Battleground Districts Democrat Counties Republican Counties Independent Counties Add Experian’s audiences to your 2024 election strategy Political advertising spend is projected to surpass $12 billlion in the 2024 election cycle, generating the largest amount of voter outreach in the history of American elections. Experian’s audiences are available on major activation platforms allowing you to strategically reach constituents who would be most impacted and interested in your initiatives. As we approach a cookieless future, Experian’s political personas are cookie resilient. Our data is rooted in both offline and online data that doesn’t rely on third-party cookies. The personas do not rely on an individual’s browsing behavior. Experian can help our partners understand and engage with these political audiences. Over 200 politically relevant Experian audiences are available for activation on-the-shelf of the leading TV, demand, and supply platforms. Here are the platforms where you can find our political audiences: ArcSpan Audigent Cadent Eyeota Magnite Microsoft Nexxen Pandora Permutive Samsung Ads The Trade Desk Verizon Media Viant Videoamp Yieldmo Can’t find the audience you’re looking for or need a custom audience? Connect with our audience team for more information. Connect with our audience team Latest posts

In this article…TV measurement backgroundTV measurement competitor outlookAdvantages of alternative measurement providersChallenges with alternative measurement providersImportance of an identity graph in TV measurementHow Experian supports TV measurement As TV measurement continues to evolve and blend with digital, marketers need to stay on top of the newest trends to understand and capitalize on viewer behavior across all screen types. Several key developments for TV measurement in 2024 are helping shape the industry, including Nielsen’s global expansion and the increasing interest in alternative measurement providers. Read on to learn more about how these changes can impact the future of TV measurement. TV measurement background In the ever-shifting terrain of television measurement, one name has long stood as the bedrock: Nielsen. Nielsen Nielsen is a leading provider of TV audience measurement and analytics. It is known for its TV rating system, which tracks viewership across various demographics and time slots. Nielsen’s data is used by media companies, advertisers, and broadcasters to understand audience preferences, develop, and plan advertising campaigns, and monitor program performance. Nielsen’s recent global expansion Nielsen has continued to expand its global coverage and now fully represents 100% of TV households in the continental U.S., delivering comprehensive and accurate audience measurement. Through this expansion, Nielsen has remained a go-to resource for domestic and international television analytics. In 2021, Nielsen faced a significant setback when it was stripped of its MRC (Media Rating Council) accreditation, sending shockwaves through the industry. While the accreditation was eventually reinstated in 2023, the incident underscored the need for diversification and alternatives within TV measurement. TV measurement competitor outlook For decades, advertisers and agencies have relied on Nielsen's metrics as the gold standard, a trusted source of data guiding ad spending and campaign strategies. However, recent developments have shaken this foundation, prompting a reevaluation of the TV measurement landscape. One notable trend emerging in tv measurement in 2024 is the increasing interest in alternative measurement providers. As advertisers seek greater transparency, accuracy, and flexibility in measurement, many are exploring options beyond Nielsen. These providers offer distinct advantages and drawbacks, presenting advertisers and agencies with a wealth of options and considerations. Here are the main competitors in the field. Panel-based TV measurement providers Panel-based TV measurement has long been a staple in the industry, relying on representative samples of viewers to extrapolate audience behavior. In 2024, several providers offer panel-based solutions, each with different strengths. Comscore Comscore is a key player in panel-based TV measurement, offering comprehensive audience measurement solutions for both linear and digital television. With its massive panel of opted-in households, Comscore provides advertisers with detailed demographic and behavioral insights, enabling targeted advertising strategies. Comscore recently earned MRC accreditation for total household and average audience measurement in national and local TV reports. Kantar Media Kantar Media offers a range of panel-based TV measurement services, including audience measurement, ad effectiveness measurement, and competitive intelligence. With its global footprint and deep expertise in media analytics, Kantar Media helps advertisers understand audience trends and optimize their media investments. Kantar Media is currently working to create a cross-media measurement panel similar in size to what Nielsen offers. While Kantar Media does not presently operate in the U.S. TV measurement market, it would be a formidable competitor should it move into the arena. ACR-based TV measurement providers Automatic content recognition (ACR) technology has revolutionized TV measurement, allowing for real-time monitoring of content consumption across devices. In 2024, several providers use ACR technology to deliver innovative measurement solutions. iSpot.TV iSpot.TV has emerged as a leading provider of ACR-based TV measurement, using its advanced technology stack to capture and analyze TV ad exposures in real-time. Through its acquisition of 605, iSpot.TV strengthens its position in the market, offering advertisers enhanced audience targeting and attribution capabilities. iSpot.tv’s ad catalog and ad occurrence data are fully accredited by the MRC, which is one of its strongest assets. Samba TV Samba TV offers a comprehensive ACR-based TV measurement platform, providing advertisers with insights into audience behavior across linear, streaming, and connected TV environments. With its robust data infrastructure and machine learning algorithms, Samba TV enables advertisers to optimize their TV advertising campaigns for maximum impact. Samba has recently partnered with HyphaMetrics to create an alternative panel to compete with others in the market. TVision TVision is a smaller competitor in this group that blends ACR-based TV measurement solutions with a panel-based approach, offering advertisers and networks real-time visibility into viewer engagement and attention metrics. By tracking viewer attention and emotional response, TVision helps advertisers understand the effectiveness of their TV ad campaigns and make data-driven decisions. Advantages of alternative measurement providers As the TV measurement landscape continues to evolve in 2024, alternative measurement providers present compelling advantages over traditional approaches. Let's explore three key benefits of embracing alternative measurement providers. Diverse data sources Alternative providers use a wide array of data sources, including set-top boxes, smart TVs, streaming platforms, and digital devices, offering a more comprehensive view of audience behavior. Granular insights Many alternative providers offer granular insights into viewer demographics, preferences, and engagement metrics, allowing for more targeted and effective advertising strategies. Real-time analytics Some providers offer real-time analytics capabilities, enabling advertisers to optimize campaigns on the fly and capitalize on emerging trends and opportunities. Challenges with alternative measurement providers Alternative providers face several key challenges that need to be addressed before they are widely adopted. Let's dive into each challenge in more detail. Fragmentation With multiple providers using different methodologies and metrics, achieving standardization and comparability across campaigns can be a daunting task. With the proliferation of over-the-top (OTT) services, the TV measurement landscape has become increasingly complex, with new platforms emerging regularly. While ACR technology has enhanced data collection directly from televisions, the market remains highly fragmented, with many manufacturers (like Vizio, LG, and Samsung) building their own ACR solutions. Data privacy concerns As TV measurement becomes increasingly data-driven, concerns around consumer privacy and data ethics loom large, necessitating robust privacy protocols and compliance measures. We’ve already seen lawsuits around the ACR approach to TV measurement. Education and adoption Shifting away from the familiar territory of Nielsen requires education and buy-in from stakeholders, including advertisers, agencies, and media buyers, which can be a gradual and iterative process. Importance of an identity graph in TV measurement As the TV measurement landscape trends toward a blend of options instead of singular approaches, the ability to identify and target audiences across platforms is crucial. An identity graph serves as a foundational tool that can enable brands and advertisers to resolve disparate data sources into a unified view of the consumer. Embedded within our suite of products, our Graph offers a distinct advantage for accurate attribution and reporting. As the industry shifts toward cross-channel campaigns, our in-house nationally representative device graph becomes increasingly invaluable. Unlike many providers, we seamlessly merge offline and digital data, enabling superior ID resolution and matching capabilities. This allows us to consolidate media logs from diverse sources, providing our clients with comprehensive reports for precise cross-channel comparisons. As advertisers navigate the complexities of the TV measurement landscape in 2024, using the capabilities of identity graphs like Experian's will be essential for driving effective cross-channel advertising strategies and maximizing ROI. How Experian supports TV measurement Experian has been in the TV measurement space for decades and offers flexible attribution reports that can attribute media spend on TV to real actions or outcomes, such as website visits, physical location visits, and online and offline sales. We also have unique data through our automotive and financial databases that can be used for attribution. Through our Consumer Sync solutions, you can elevate your attribution quality to understand the true path to conversion by linking all digital touchpoints to a single person. Navigating the next frontier of TV measurement TV measurement in 2024 presents both challenges and opportunities for understanding audience behaviors and preferences. We anticipate a continued migration toward alternative providers as advertisers seek greater flexibility and accuracy in measurement. We expect a fragmented future for TV measurement, where data sources extend beyond traditional giants like Nielsen to include numerous smaller players. Despite the entrenched role of linear TV measurement, advertisers must adapt to a blend of data from diverse sources to navigate the evolving landscape. At Experian, we have the solutions to help you tackle 2024 marketing trends and make the most of your consumer marketing data. Our Graph enables seamless tracking across devices and channels, allowing us to implement first-touch, last-touch, and multi-touch attribution models with unparalleled accuracy. By harnessing the capabilities of our Graph, our attribution solutions can assign value to every crucial touchpoint in the customer journey, giving you a more holistic and comprehensive view of your campaign performance. Connect with an Experian expert to learn more about how we can help you succeed in your marketing efforts. Connect with Experian Latest posts