Loading...

Customer data enrichment with a4 Advertising

Published: June 27, 2023 by Experian Marketing Services

Ask the Expert with a4 Advertising and Experian

Our next segment in our Ask the Expert series dives into the importance of data enrichment and its benefits across connected TV (CTV) advertising. Ask the Expert features a series of conversations with product experts where we focus on topics that matter the most in AdTech. In our latest segment, Natalia Irmin, Director of Strategic Data & Media Partnerships at a4 Advertising, joins us to chat with Experian’s SVP of Sales & Partnerships, Chris Feo.

a4 is an advanced advertising and data company that offers audience-based, multiscreen advertising solutions for local and national advertising businesses.

In their conversation, Natalia and Chris review:

  • The benefits of data enrichment
  • First-party data enrichment across advertising
  • Data enrichment in CTV advertising
  • How Experian and a4 work together
Watch the Ask the Expert recording with A4 and Experian

What is data enrichment?

Data enrichment enhances first-party data sets using third-party data sources. This process involves merging first-party data from internal sources with data gathered from other internal sources or from external third-party sources.

Examples of data that can be part of the enrichment process include:

The more you know about your customers, the better equipped you are to reach them where they are with the right message. By enriching your data, you can enhance your messaging, provide personalized offers, and establish a loyal customer base.

First-party data enrichment across advertising

Businesses are transitioning from cookie-based third-party targeting to first-party data enrichment solutions as a result of cookie deprecation. When data enrichment is paired with internal first-party data, you can generate a more holistic customer profile.

a4 has a rich set of first-party data, based on the subscriptions to their services. a4 uses first-party data enrichment across advertising in two ways:

  1. Measure performance using their viewership data
  2. Advise their customers on where they should focus their advertising efforts based on the customer’s viewing behavior

a4 supports the enrichment of their customers’ first-party data so they can get the most out of their insights.With Experian’s privacy-first approach, a4 can continue to rely on their first-party data while protecting personally identifiable information (PII).

Data enrichment in CTV advertising

CTV advertising refers to digital advertising that appears through a streaming service during a viewer’s video content, like a movie or TV show. CTV ad campaigns allow businesses to personalize their digital marketing messages while the viewer watches content on various platforms. CTV offers a highly measurable opportunity to increase brand awareness.

Benefits of data enrichment in CTV advertising

Data enrichment provides three key benefits that can enhance targeting, personalization, and campaign effectiveness in CTV advertising.

Understand your target audience

By using enriched data such as demographic information, viewing behavior, and interests, you can gain deeper insights into your target audience, refine your targeting strategies, and create highly personalized ad experiences. Data enrichment also enables better measurement and optimization of ad campaigns, maximizing ROI.

Integrate enriched data with other marketing channels

You can integrate enriched data into CTV with data from other marketing channels. This enables the creation of comprehensive and cohesive marketing strategies that provide consistent messaging and enhance cross-channel targeting.

Enhance the value of ad inventory

Data enrichment can also benefit content publishers and broadcasters by enhancing the value of ad inventory and providing more targeted and effective advertising opportunities.

Enabling your marketers to target specific audiences will result in improved campaign performance. Through data enrichment, you can increase return on your ad spend and boost the value of your publisher’s ad inventory. a4 and Experian can help your business attract additional demand with audience enrichment. a4 uses Experian’s vast offering of audiences and combines it with Experian’s Graph. This data can later be used to activate across a4’s parent company, Altice’s owned and operated properties, as well as beyond Altice’s own footprint via premium publisher partners.

How Experian and a4 work together

a4 and Experian have a long-standing partnership that enables a4 to enhance its data. Through our Consumer View and Consumer Sync products, a4 can add audience attributes to its subscriber and viewer data to precisely pinpoint the audience that its clients are targeting. Experian helps a4 in building a comprehensive customer profile, which helps expand the customer base for a4’s advertising clients.

We form partnerships, like we do with Experian, to enhance our data further, so that we can combine the power of the viewership and exposure data for those other attributes that clients might need.” – Natalia Irmin, Director, Data & Strategic Partnerships, a4 Advertising

Through Experian’s audience attributes and Graph, a4 can assist advertisers in targeting audiences beyond their usual reach, creating a better user experience. a4 can personalize experiences and promotions to prioritize customers with a higher likelihood of making a purchase. By tailoring messages and promotions to individual customer preferences, businesses can improve their advertising efforts and deliver them through their preferred channels.

Watch the full Q&A

Visit our Ask the Expert content hub to watch Natalia and Chris’s full conversation about data enrichment and its benefits across the advertising world. In the Q&A, Natalia and Chris also share their thoughts on the importance of first-party data enrichment, addressability, and measurability in CTV advertising.


About our experts

Natalia Irmin headshot

Natalia Irmin, Director, Strategic Data & Media Partnerships, a4 Advertising

Natalia Irmin is the Director of Strategic Data & Media Partnerships for a4 Advertising. With over 10 years of experience working with data in the Defense, Finance, and Advertising industries, Natalia currently leads the a4 Strategic Partnerships team in the development of advanced data and media products in support of the organization’s media planning, buying, and advanced analytics business. Natalia holds an MBA from the NYU Stern School of Business and a Bachelor of Arts from Tel Aviv University in Israel.

Chris Feo headshot

Chris Feo, SVP, Sales & Partnerships, Experian

As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats!


Latest posts

Loading…
Be ready for your customers’ changing plans this holiday season

It’s no secret that the COVID-19 Delta variant is threatening holiday plans across the country. As CDC mandates change and the flu season matures, we’re asking big questions that impact businesses and marketers across the country: Will customers mostly stay at home and order online? Or will people drive to the store and fly to family gatherings? The answer is probably both—but, as we’ve learned, a lot can change overnight. And we want to be prepared this time around. While many of us make vacation plans with a “wait and see” attitude, we want firmer footing at work. To cope with uncertainty, holiday marketing strategies straddle assumptions and require agility. To protect some of the biggest campaigns of the year, marketers need the ability to: Monitor changing customer behaviors during flu season. Track marketing KPIs for campaign performance and quick adaptability. Pivot audience targeting strategy when safety guidelines change. We built Discovery Platform to give you all three so that you can execute your marketing strategy with confidence. Discovery is built on top of robust consumer data and the best-in-class Identity graph that Experian is known for. It offers turn-key activation capability to keep your marketing campaigns agile and efficient this holiday season. Here’s how you can use Discovery Platform to protect your marketing interests from rapidly changing safety guidelines. Track store traffic against competitors Discovery Platform enables Experian clients to keep a tap on their store traffic and relate it to how competitors and overall business category is doing.  Monitoring these trends can help marketers adapt to changing consumer behaviors as flu season evolves. Track marketing KPIs Tracking and adjusting ongoing campaign targeting strategy remains a top priority throughout the pandemic, especially during colder, winter months. Discovery enables you to evaluate your campaign targeting strategy in relation with your loyalty card shoppers and in-flight campaign KPIs to drive higher return on ad spend and Customer Lifetime Value. With Discovery’s OmniImpact integration clients can even conduct control test measurement studies. Pivot campaigns quickly You can use Discovery’s Audience Engine integration to build and deploy custom audiences to social, digital, email and Connected TV partners. This gives you the ability to quickly pivot campaign channels once you detect changes in consumer behavior or dips in campaign performance. The sales and customer data flowing into Discovery Platform puts all the insights you need in one place to inform your team’s next marketing strategy. Watch our Discovery Platform demo or contact us to learn how Experian can help you create more effective, agile marketing campaigns for the holidays.

Aug 26,2021 by Experian Marketing Services

Uncovering hashed email: you may be sitting on a goldmine of customer data and don’t even know it

Email hashing was originally intended to be used as an email security feature that has ended up being a very powerful marketing tool. A hashed email is a cryptographic function that changes an email address to a random code which can be used as an anonymous customer identifier. This code is privacy-safe and cannot be traced back to the customer’s email address. However, this hashed email can function like a digital passport that traces every behavior and action a customer takes when logged into an account that is authenticated with an email, making hashed emails a goldmine for customer data. Today emails are used across traditional publishers and within the CTV ecosystem; tying them to more consumer touch points than ever before. Why the emphasis now? Cookies are on their way out the door and have been the primary way that many marketers have tracked their existing and potential customers. In order to replace this granular level of data, marketers are likely going to need multiple solutions. With so many cookieless solutions and IDs appearing in the marketplace, the mapping of the customer journey is bound to be fragmented. Relying on first-party data, such as hashed email, is just one way to reduce that fragmentation; as it can serve as an authenticated starting point for cross-device identity resolution that can be leveraged for targeting, personalization and measurement. How can Tapad + Experian help? Tapad + Experian's Hashed Email Onboarding is a privacy-safe way to connect consumer email addresses to their related digital devices and other digital identifiers through high precision probabilistic identity. By onboarding hashed emails and incorporating them within your Tapad Graph file you can: Build a more holistic view of individuals and households and their relationship to email addresses in your first-party data set Leverage these relationships for increased cross-device scale for targeting Employ personalization tactics at the household or individual level across devices Create new audience segments and look-alike models for cross-channel activation Design more inclusive measurement and attribution for customer journey mapping Tapad, a part of Experian has built a hashed email onboarding product feature that works with the existing flexibility of The Tapad Graph to deliver the most holistic consumer view, combined with the attributes you need, in the structure that works best for your business objectives. Get started with The Tapad Graph For personalized consultation on the value and benefits of The Tapad Graph for your business, email Sales@tapad.com today!     

Aug 25,2021 by Experian Marketing Services

Connect the disconnect in your CTV universe

The result of epic shifts from traditional cable to streaming television, the CTV ecosystem is experiencing compounded fragmentation, making it challenging for marketers to leverage in the most effective way for both activation and measurement. Heralded as the hot new household level device for highly engaged viewers, CTV brings massive opportunities for brands to move users down the funnel and incorporate CTV into their attribution modeling post-campaign. Leveraging CTV IDs within a cross-device identity resolution strategy can yield big benefits if you know how to do it right. Check out our breakdown of today’s CTV landscape to help you better understand how and what you can leverage for activation and measurement in the streaming-verse today. CTV Ecosystems as identifiers (for illustrative purposes only) This is just a small peak at the players and complexities of CTV IDs available for marketers today, but it illustrates the need to understand what IDs can benefit your strategies and where you can use them. Addressability and attribution Not all CTV devices and IDs are addressable; or have ad slots for biddable inventory for advertisers. For example, Apple TV devices and Apple TV + are not ad supported, but could still appear within an identity graph for measurement purposes; helping understand customer behavior and habits, which can inform marketing strategies. Having a household to individual view that's as inclusive as possible can provide valuable insights. CTV identity strategy Whether or not CTV devices or apps are addressable for advertisers, they can bring immense value when leveraged as part of a holistic identity resolution strategy. As a household level device with user authentication it can provide marketers a top-down view; unlocking household:individual targeting opportunities and unification of IDs at both levels for frequency management and customer journey mapping Get started with us Tapad, part of Experian, offers CTV ID onboarding and extension to our CTV ID Universe as a part of The Tapad Graph suite of products. To learn more about how The Tapad Graph can support your business objectives through future-proof identity resolution visit Tapad.com or email sales@tapad.com to connect with a representative today.

Aug 25,2021 by Experian Marketing Services

Subscribe to our newsletter

Enter your name and email for the latest updates

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

About Experian Marketing Services

At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

Visit our website

Subscribe to our newsletter

Stay up to date on the latest industry news and receive expert tips from our marketing experts.
Subscribe now!