Centralized data access is emerging as a key strategy for advertisers. In our next Ask the Expert segment, we explore this topic further and discuss the importance of data ownership and the concept of audience as an asset.
We’re joined by industry leaders, Andy Fisher, Head of Merkury Advanced TV at Merkle, and Chris Feo, Experian’s SVP of Sales & Partnerships who spotlight Merkle’s commitment to centralized data access and how advertisers can use our combined solutions to navigate industry shifts while ensuring consumer privacy. Watch our Q&A to learn more about these topics and gain insights on how to stay ahead of industry changes.
The concept of audience as an asset
In order to gain actionable marketing insights about your audience, you need to identify consumers who are actively engaged with your brand and compare them against non-engaged consumers, or consumers engaged with rival brands.
Audience ownership
Audience ownership is a fundamental marketing concept where marketers build, define, create, and own their audience. This approach allows you to use your audiences as an asset and deliver a customized journey to the most promising prospects across multiple channels. With this strategy, you enhance marketing effectiveness and ensure ownership over your audience, no matter the platform or channel used.
Merkle enables marketers to own and deploy said asset (audience) so that marketers can have direct control over their audience. With audience strategy, you can tie all elements together – amplify your marketing reach, while maintaining control of your audience. Merkle connects customer experiences with business results.
Data ownership
Data ownership refers to the control organizations have over data they generate, including marketing, sales, product, and customer data. This data is often scattered across multiple platforms, making it difficult to evaluate their effectiveness. Alternatively, owning this data, which is typically housed in a data warehouse, allows the creation of historical overviews, forecasting of customer trends, and cross-channel comparisons. With advertisers and publishers both claiming ownership over their respective data and wanting to control its access, there has been a growing interest in data clean rooms.
Data clean rooms
The growing interest in data clean rooms is largely due to marketers increasing preference to maintain ownership over their audience data. They provide a secure environment for controlled collaboration between advertisers and publishers while preserving the privacy of valuable data. Data clean rooms allow all parties to define their usage terms – who can access it, how it is used, and when it is used. The rise in the use of data clean rooms strengthens data privacy and creates opportunities for deeper customer insights, which leads to enhanced customer targeting. Data clean rooms unlock new data sets, aiding brands, publishers, and data providers in adapting to rapidly changing privacy requirements.
Why is centralized data access important?
Centralized data access is crucial for the effective organization and optimization of your advertising campaigns. It involves consolidating your data in one place, allowing for the identification of inconsistencies.
Merkle’s Merkury platform
The concept of centralized data is a key component of Merkle’s Merkury platform, an enterprise identity platform that empowers brands to own and control first-party identity at an individual level. A common use case involves marketers combining their first-party data with Merkury’s data assets and marketplace data assets to build prospecting audiences. These are later published to various endpoints for activation.
The Merkury platform covers three classes of data:
- Proprietary data set – Permissioned data set covering the entire United States, compiled from about 40 different vendors
- Marketplace data – Includes contributions from various vendors like Experian
- First-party data from marketers – Allows marketers to bring in their own data
Merkury’s identity platform empowers brands to own and control first-party identity at an individual level, unifying known and unknown customer and prospect records, site and app visits, and consumer data to a single, person ID. This makes Merkury the only enterprise identity platform that combines the accuracy and sustainability of client first-party data, quality personally identifiable information (PII) data, third-party data, cookie-less media, and technology platform connections in the market.
End-to-end management of data
Data ownership and management enables you to enhance the quality of your data, facilitate the exchange of information, and ensure privacy compliance.
The Merkury platform provides a comprehensive, end-to-end solution for managing first-party data, all rooted in identity. Unlike data management platforms (DMPs) that are primarily built on cookies, the Merkury platform is constructed on a person ID, allowing it to operate effectively in a cookie-free environment.
A broader perspective with people-based views
The Merkury platform is unique because it contains data from almost every individual in the United States, providing a broader perspective compared to customer data platforms (CDPs) which only contain consumer data. The platform provides a view of the world in a people-based manner, but also offers the flexibility to toggle between person and household views. This enables you to turn data into actionable insights and makes it possible to target specific individuals within a household or consider the household as a whole.
How Experian and Merkle work together
Experian and Merkle have established a strong partnership that magnifies the capabilities of Merkle’s Merkury platform. With Experian’s robust integration capabilities and extensive connectivity opportunities, customers can use this technology for seamless direct integrations, resulting in more effective onboarding to various channels, like digital and TV.
“Experian’s role in Merkury’s data marketplace is essential as they are considered the gold standard for data. It significantly contributes to our connectivity through direct integrations and partnerships. Experian’s presence in various platforms and technologies ensures easy connections and high match rates. Our partnership is very important to us.”
andy fisher, head of merkury advanced tv
Through this partnership, Merkle can deliver unique, personalized digital customer experiences across multiple platforms and devices, highlighting their commitment to data-driven performance marketing.
Watch the full Q&A
Visit our Ask the Expert content hub to watch Andy and Chris’s full conversation about data ownership, innovative strategies to empower you to overcome identity challenges, and navigating industry shifts while protecting consumer privacy.
Tune into the full recording to gain insights into the captivating topics of artificial intelligence (AI), understanding how retail networks can amplify the value of media, and the growing influence of connected TV (CTV). Dive into the Q&A to gain rich insights that could greatly influence your strategies.
About our experts
Andy Fisher, Head of Merkury Advanced TV
As the Head of Merkury Advanced TV, Andy’s primary responsibility is driving person-based marketing and big data adoption in all areas of Television including Linear, Addressable, Connected, Programmatic, and X-channel planning and Measurement. Andy has held several positions at Merkle including Chief Analytics Officer and he ran the Merkle data business. Prior to joining Merkle, Andy was the EVP, Global Data & Analytics Director at Starcom MediaVest Group where he led the SMG global analytics practice. In this role, he built and managed a team of 150 analytics professionals across 17 countries servicing many of the world’s largest advertisers. Prior to that role, Andy was Vice President and National Lead, Analytics at Razorfish, where he led the digital analytics practice and managed a team of modeling, survey, media data, and business intelligence experts. He and his team were responsible for some of the first innovations in multi-touchpoint attribution and joining online/offline data for many of the Fortune 100. Andy has also held leadership positions at Personify and IRI. Andy holds a BA in mathematics from UC Berkeley and an MA in statistics from Stanford.
Chris Feo, SVP, Sales & Partnerships, Experian
As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats!
Latest posts
A few weeks ago, Experian and OpenX hosted a supply-side think tank at our New York City office. Over 70 industry leaders met to talk about targeting in a cookieless future and how we can reach consumers in intentional ways. Publishers and supply-side partners shared what challenges they face, what solutions they’re considering, and what the future holds once the third-party cookie begins to deprecate in 2024. In this blog post, we’ll cover the top challenges, cookieless solutions, and actionable strategies we discussed at the event that can help publishers, their partners, and agencies make informed decisions about how to navigate tomorrow’s digital ecosystem. Four main challenges Four main challenges were discussed at the event: First-party data monetization Publishers possess a wealth of first-party data, but collecting and centralizing this information can be difficult for actionable insights. Streamlining data centralization and organizing first-party data is crucial for effective decision-making. Even with a wealth of first-party data, it's important to be aware of any blind spots in your data and enrich those gaps with data partners rooted in offline connections. “We appreciate the opportunity to participate in the supply-side think tank led by OpenX and Experian, two industry leaders in navigating a cookieless future. We're excited to collaborate with them on testing privacy sandbox APIs, identity resolution products, and audience development tools to enhance creator monetization and support an open internet amidst rapid technological and regulatory shifts.” Patrick McCann, SVP, Research, Raptive Lack of authenticated data and persistent IDs The deprecation of third-party cookies means there will be a shortage of authenticated user data and persistent identifiers. Without this information, targeting and personalization become more challenging. Participants discussed the need to find alternative ways to gather and use personal data responsibly. It’s time to start evaluating data partners who have accurate, multi-source compiled, privacy-compliant data with the dedication to reach and recency. Fragmentation and scale with alternative IDs currently in the market The multitude of alternative identifiers in the market poses a challenge for publishers. Each of these identifiers comes with its own set of rules and integration processes, leading to fragmentation and complexity. Publishers must find ways to navigate this landscape. Look to ID agnostic partners who provide a way to access multiple IDs at scale. “The industry needs a more streamlined standard to integrate alternative IDs, given the ongoing challenges of third-party cookie deprecation, measurement, and clean rooms. This burden falls heavily on product and engineering teams, who must prioritize and address these issues one at a time.” Ryan Boh, Head of Identity, Lockr Time Cookie deprecation is almost here. It is crucial to organize your legal, engineering, and product resources, and align internal go-to-market strategies. Establish partnerships that work with your team to follow these timelines and help build phased or cohesive strategies to prepare for a path to monetization. It is imperative to establish a sense of urgency and not wait for others to take the lead. Start testing now to determine if your infrastructure is ready and capable. Many partners who attended the think tank offered insights on how they’ve been tackling challenges to help their industry peers. Solutions and action plans for a cookieless future Participants discussed ways they are starting to prepare for a cookieless future and other approaches on their roadmaps: Work with data partners heavily rooted in offline data across the ecosystem Enriching your first-party data with partners who rely on offline IDs can help bridge gaps in your audience knowledge. This approach allows you to build a more complete audience profile while third-party cookies are still operational. Experian is rooted in deterministic offline data and has decades of experience managing it safely. We have insights on over 250 million U.S. consumers and 126 million U.S. households. With our digital technology assets, we bring in 4 billion devices and 1 trillion device signals to definitively connect offline records to online identifiers. With Experian identity widespread adoption throughout the industry, we're able to provide a common language for us all to collaborate. Experian identity organizes people into households, links their digital devices and IDs to them, enriches their identity with behavioral attributes, and then makes this data actionable in any environment, all while maintaining consumer privacy and data regulations. “Experian’s supply-side think tank provided a platform for publishers and AdTech companies to discuss the challenges posed by cookie deprecation, privacy regulation updates, and identity restrictions. It highlighted the need for AdTech companies to assist publishers in addressing anonymous users without requiring a value exchange — fostering a mutually beneficial and privacy-compliant open web solution.”Anthony Caccioppoli, Head of AdTech & Solutions, Insider Develop your own persistent ID Creating and maintaining a proprietary persistent ID can be a valuable cookieless solution. It provides control and independence in the new environment post cookie, giving publishers the ability to maintain a consistent user profile. Use your data to expand contextual targeting opportunities Contextual targeting involves placing ads based on the content of the web page rather than user data. In the absence of cookies, this strategy can prove effective in reaching relevant audiences. “The masking or deprecation of IP addresses will eventually impact the availability of addressable IDs in non-authenticated web environments. In addition to ensuring maximum resiliency of our Graph and increasing support for authentication-based IDs, we are also investing in research and development around the use of other signals, such as contextual data, to maintain behavioral targeting inside non-authenticated environments. We will be sharing our findings and future plans in this space in the coming months.”Budi Tanzi, VP, Product, Experian Facilitate a knowledge exchange Reach out to your network to find out what others are testing and what’s working. Start collaborating with agencies and brands across the buy-side to meet their needs. “The collaborative spirit displayed by our partners constantly inspires me. Listening to the obstacles our industry faces allows this community to build strong relationships, create action plans, and deliver true value.”Carly Allcorn, Account Executive, Publisher & Supply-Side Partnerships, Experian Invest in an identity graph Invest in an identity graph provider to sync first-party cookies and addressable IDs. This ensures that your data remains accessible and actionable in a cookieless world. “Many participants at our think tank with Experian expressed the need to find an identity solution while also exploring other ways they can start to address cookie deprecation while maintaining business as usual.” Callie Askenas, Director of Publisher Development, OpenX How Experian and OpenX can help Graph from Experian captures all available digital identifiers in real-time and resolves them back to individuals and households. We’re signal agnostic, continuously expand the IDs we support, and futureproof identity resolution through a combination of deterministic, probabilistic, and cookieless identifiers. Experian is a key player in OpenX’s OpenAudience solution and helps to power many of their data segments as well as their identity graph. While OpenX collaborates with a variety of providers and operates a fully interoperable platform, Experian remains valuable to the core technology within OpenX’s supply-side platform (SSP). Experian can help you prepare for the cookieless future It’s clear that the cookieless future poses some unique challenges for publishers, but there are solutions. Publishers and their supply-side partners can come up with strategies to target consumers in intentional ways by continually testing multiple identifiers and cookieless solutions, developing their own persistent ID, creating velvet rope content, and returning to contextual targeting. Collectively, these actionable strategies can help ensure that publishers have a more successful transition into a cookieless future. Experian has been preparing for signal loss for quite some time and we continue to make substantial investments to ensure our resiliency and the resiliency of our customers. We continue to diversify our signal creating profiles with more persistent identifiers which allows us to pair authentication-based universal identifiers such as UID2 into our Graph seamlessly. Experian is ready and we are here to navigate the future of privacy together. To find out more about how Experian can help you prepare for the cookieless future, get in touch with a member of our team today. Get ready for the cookieless future with Experian Latest posts
Cookies are leaving us, but that doesn’t have to mean performance has to. That’s why Experian is taking the steps needed to future-proof identity in our Graph, including adding Unified ID 2.0 (UID2) from The Trade Desk. Experian currently supports UID2 in our Graph outputs for demand-side platforms (DSPs). UID2 support in our Graph outputs will be available to all approved partners by December 2023. In this blog post, we talk about why cookieless IDs, like UID2, that are coming to market because of cookie deprecation, are important, and how incorporating cookieless IDs into an identity graph can help you prepare for a cookieless future. What are cookieless IDs? Like cookies, cookieless IDs provide you with a comprehensive view of a consumer’s digital activity. Unlike cookies, identity providers produce cookieless IDs, using user-consented data and deterministic and probabilistic data signals (like hashed emails or mobile ad IDs). Cookieless IDs are a newer identifier that allows the advertising industry to maintain our understanding of consumers’ digital actions, helping to ensure we continue to generate smart, data-driven insights, targets, activation strategies, personalized experiences, and measurement and attribution. Why should you incorporate cookieless IDs into an identity graph? Adding cookieless IDs to an identity graph allows for licensees of the graph to: Resolve the universal ID to a consolidated consumer profile and know which other digital IDs tie to the cookieless ID Establish a unified view of the consumer with a privacy-compliant ID Produce data-driven and informed advertising strategies that still drive results, without the use of cookies Experian’s Graph Experian’s Graph is one of the most robust and signal agnostic identity graphs in the market. Experian’s Graph supports most digital IDs, including cookieless IDs, such as ID5, UID2, and Hadron ID. When you license Experian’s Graph, you increase your ability to better understand the different digital IDs that tie to a household or individual. Additionally, with our cookieless ID support, you can continue to understand your consumer and their digital IDs in the cookieless world. Why is it crucial to include UID2 support in Experian's Graph outputs? The Trade Desk is the largest, independent demand-side platform. They’ve created a cookieless ID, UID2, that they hope can power the advertising world to come across the open web. UID2 is an alternative solution to third-party cookies that when utilized in an identity graph, can offer a clearer picture of your consumer, enabling frequency controls and better management, across both digital and connected TV (CTV). Approved DSPs can add UID2s to their Experian Graph, giving them access to one of the more trusted and prominent cookieless IDs in the market today. Additionally, DSPs can use this identifier to decide whether to bid on certain inventory or not, on behalf of their advertiser partner. And, if we hedge our bets, it will only grow in prominence and use. While only available to approved DSPs today for use in the Experian Graph, the forthcoming encrypted UID2 token will provide this capability to the entire ecosystem, which allows us all to speak the same language and operate as efficiently as possible. "We are excited to support UID2, one of the premier IDs to support the future of addressability across the open internet, in the Experian Graph. We continue to see the adoption of UID2 across the demand-side ecosystem, increasing addressability across growing channels like CTV and beyond. I am personally excited to see how this momentum continues to increase over the remainder of 2023 and into 2024."chris feo, svp, sales & partnerships, experian Future-proof your identity strategy with Experian Graph and UID2 We’ve seen the impact that cookies have had on digital advertising and marketing. With the impending third-party cookie deprecation, you will need to adopt alternative cookieless ID solutions such as Unified ID 2.0. Experian is well-positioned to help you navigate this change, offering UID2 support in our Graph outputs for all approved partners by December 2023. Take the right steps now to future-proof your identity strategy and discover lasting success even without cookies. Alongside Experian’s Graph solution, you can achieve resilience in an ever-changing world of digital marketing and advertising. Now is the time to get ready for a cookieless future. Connect with an Experian team member to learn more about our Graph capabilities today. Learn more about Experian's Graph today Latest posts
In this article…How data collaboration is evolving from 2023 to 2024How to create efficient data collaboration strategies We live in a data-driven world, and businesses need effective data collaboration strategies to remain successful. Before you determine your 2023 and 2024 data collaboration options, it’s essential to understand what data collaboration is. In short, it involves sharing and combining data from multiple sources to better understand a customer base and make informed marketing decisions. Read on to learn more about our three-step plan to create new data collaboration strategies, how it’s evolving, and what we do to ensure our solutions help maintain your company’s data privacy. How data collaboration is evolving from 2023 to 2024 Data collaboration strategies continually evolve thanks to changing industry dynamics and new technologies. As we move from 2023 to 2024, we’ll likely see collaboration extending outside businesses, meaning data can be shared with external partnerships in the form of a data ecosystem. A data ecosystem is a platform that combines numerous information points, including packages, algorithms, and cloud-computing services, to allow businesses to store, analyze, and use the data they’ve collected. To ensure you’re ready for 2024 data collaboration, you’ll need to take a forward-thinking approach toward new data strategies. How to create efficient data collaboration strategies Here are our three steps for efficient collaboration to make the most of 2023 data collaboration and prepare for 2024. Identify your collaboration goal What are you hoping to gain from data collaboration? Do you understand the audience you’re trying to target and what you want regarding outcomes? To measure your success, you should set short- and long-term goals surrounding data collaboration in 2023 and 2024. Maximize the value of your data One of the most important reasons to gather data is to discover in-depth insights into your audience and the effectiveness of your marketing efforts. You’ll be able to identify hidden patterns and pinpoint trends you may not have noticed before. With this information, you can make more strategic marketing decisions to stay competitive in your industry. Resolve digital identities Collaborating on data with trusted partners can help you gain a more complete view of your customers by building comprehensive digital profiles. Resolving digital identities can provide greater insight into online and offline behavior of individual consumers, allowing you to better connect with your target audience and boost brand loyalty. Find an alternative to third-party cookies Digital privacy regulations are getting more strict, which is why it’s so important to find more secure alternatives to third-party cookies. By collaborating on data, you can gather essential insights without relying on cookies. This means you’ll still get the information you want while complying with privacy regulations. Choose the right collaboration partner Before you choose a data collaboration partner, it’s essential to ensure their privacy standards align with yours. How do they collect data and use it ethically and responsibly? At Experian, we are dedicated to protecting consumers and delivering responsible and transparent data practices. We focus on five Global Data Principles — security, accuracy, fairness, transparency, and inclusion — to ensure we treat data carefully and respectfully while boosting economic growth and resilience in the marketing environment. When you partner with us for data collaboration, you can trust that your data is protected in a system built for 2023 data collaboration needs — both known and unknown — while still evolving for 2024 and beyond. Choose a secure environment for collaboration Data collaboration security is vital to safeguard your business and consumers’ information. You can make sure your new data collaboration options are protected in several ways. We’ve outlined three options below. Collaboration in clean rooms Clean rooms are secure, private environments where data is shared and analyzed without exposing the underlying raw data. This ensures that sensitive information remains protected and insights are discovered securely. Experian has vetted clean room partners if this is an option you prefer while still getting industry-leading identity resolution. Collaboration directly Collaborating directly with your partner can be a good option if you have robust security measures. Encryption, access controls, and regular audits are essential to maintain data security in direct collaborations. Collaboration with Experian We excel at meeting our clients where they are and accommodating their technical capabilities and how they manage their data. We offer a secure and compliant environment for data collaboration. Our data collaboration solutions are designed to protect your data while enabling deeper insights. At Experian, we understand the importance of data privacy, and our platform reflects our commitment to safeguarding your information. Enable deeper insights and activation with Experian’s data collaboration solution Data collaboration is crucial in today’s business world, and Experian’s solutions are designed to help you bring together your 2023 and 2024 data collaboration strategies securely and efficiently. With Experian, you can unlock deeper insights, resolve digital identities, and confidently navigate the evolving data privacy landscape. If you’re looking for the right partner to enhance data collaboration to drive growth and innovation in your business, you’ll find a secure environment and the right partner with Experian. Contact us today to get started. Contact us Latest posts