Centralized data access is emerging as a key strategy for advertisers. In our next Ask the Expert segment, we explore this topic further and discuss the importance of data ownership and the concept of audience as an asset.
We’re joined by industry leaders, Andy Fisher, Head of Merkury Advanced TV at Merkle, and Chris Feo, Experian’s SVP of Sales & Partnerships who spotlight Merkle’s commitment to centralized data access and how advertisers can use our combined solutions to navigate industry shifts while ensuring consumer privacy. Watch our Q&A to learn more about these topics and gain insights on how to stay ahead of industry changes.
The concept of audience as an asset
In order to gain actionable marketing insights about your audience, you need to identify consumers who are actively engaged with your brand and compare them against non-engaged consumers, or consumers engaged with rival brands.
Audience ownership
Audience ownership is a fundamental marketing concept where marketers build, define, create, and own their audience. This approach allows you to use your audiences as an asset and deliver a customized journey to the most promising prospects across multiple channels. With this strategy, you enhance marketing effectiveness and ensure ownership over your audience, no matter the platform or channel used.
Merkle enables marketers to own and deploy said asset (audience) so that marketers can have direct control over their audience. With audience strategy, you can tie all elements together – amplify your marketing reach, while maintaining control of your audience. Merkle connects customer experiences with business results.
Data ownership
Data ownership refers to the control organizations have over data they generate, including marketing, sales, product, and customer data. This data is often scattered across multiple platforms, making it difficult to evaluate their effectiveness. Alternatively, owning this data, which is typically housed in a data warehouse, allows the creation of historical overviews, forecasting of customer trends, and cross-channel comparisons. With advertisers and publishers both claiming ownership over their respective data and wanting to control its access, there has been a growing interest in data clean rooms.
Data clean rooms
The growing interest in data clean rooms is largely due to marketers increasing preference to maintain ownership over their audience data. They provide a secure environment for controlled collaboration between advertisers and publishers while preserving the privacy of valuable data. Data clean rooms allow all parties to define their usage terms – who can access it, how it is used, and when it is used. The rise in the use of data clean rooms strengthens data privacy and creates opportunities for deeper customer insights, which leads to enhanced customer targeting. Data clean rooms unlock new data sets, aiding brands, publishers, and data providers in adapting to rapidly changing privacy requirements.
Why is centralized data access important?
Centralized data access is crucial for the effective organization and optimization of your advertising campaigns. It involves consolidating your data in one place, allowing for the identification of inconsistencies.
Merkle’s Merkury platform
The concept of centralized data is a key component of Merkle’s Merkury platform, an enterprise identity platform that empowers brands to own and control first-party identity at an individual level. A common use case involves marketers combining their first-party data with Merkury’s data assets and marketplace data assets to build prospecting audiences. These are later published to various endpoints for activation.
The Merkury platform covers three classes of data:
- Proprietary data set – Permissioned data set covering the entire United States, compiled from about 40 different vendors
- Marketplace data – Includes contributions from various vendors like Experian
- First-party data from marketers – Allows marketers to bring in their own data
Merkury’s identity platform empowers brands to own and control first-party identity at an individual level, unifying known and unknown customer and prospect records, site and app visits, and consumer data to a single, person ID. This makes Merkury the only enterprise identity platform that combines the accuracy and sustainability of client first-party data, quality personally identifiable information (PII) data, third-party data, cookie-less media, and technology platform connections in the market.
End-to-end management of data
Data ownership and management enables you to enhance the quality of your data, facilitate the exchange of information, and ensure privacy compliance.
The Merkury platform provides a comprehensive, end-to-end solution for managing first-party data, all rooted in identity. Unlike data management platforms (DMPs) that are primarily built on cookies, the Merkury platform is constructed on a person ID, allowing it to operate effectively in a cookie-free environment.
A broader perspective with people-based views
The Merkury platform is unique because it contains data from almost every individual in the United States, providing a broader perspective compared to customer data platforms (CDPs) which only contain consumer data. The platform provides a view of the world in a people-based manner, but also offers the flexibility to toggle between person and household views. This enables you to turn data into actionable insights and makes it possible to target specific individuals within a household or consider the household as a whole.
How Experian and Merkle work together
Experian and Merkle have established a strong partnership that magnifies the capabilities of Merkle’s Merkury platform. With Experian’s robust integration capabilities and extensive connectivity opportunities, customers can use this technology for seamless direct integrations, resulting in more effective onboarding to various channels, like digital and TV.
“Experian’s role in Merkury’s data marketplace is essential as they are considered the gold standard for data. It significantly contributes to our connectivity through direct integrations and partnerships. Experian’s presence in various platforms and technologies ensures easy connections and high match rates. Our partnership is very important to us.”
andy fisher, head of merkury advanced tv
Through this partnership, Merkle can deliver unique, personalized digital customer experiences across multiple platforms and devices, highlighting their commitment to data-driven performance marketing.
Watch the full Q&A
Visit our Ask the Expert content hub to watch Andy and Chris’s full conversation about data ownership, innovative strategies to empower you to overcome identity challenges, and navigating industry shifts while protecting consumer privacy.
Tune into the full recording to gain insights into the captivating topics of artificial intelligence (AI), understanding how retail networks can amplify the value of media, and the growing influence of connected TV (CTV). Dive into the Q&A to gain rich insights that could greatly influence your strategies.
About our experts
Andy Fisher, Head of Merkury Advanced TV
As the Head of Merkury Advanced TV, Andy’s primary responsibility is driving person-based marketing and big data adoption in all areas of Television including Linear, Addressable, Connected, Programmatic, and X-channel planning and Measurement. Andy has held several positions at Merkle including Chief Analytics Officer and he ran the Merkle data business. Prior to joining Merkle, Andy was the EVP, Global Data & Analytics Director at Starcom MediaVest Group where he led the SMG global analytics practice. In this role, he built and managed a team of 150 analytics professionals across 17 countries servicing many of the world’s largest advertisers. Prior to that role, Andy was Vice President and National Lead, Analytics at Razorfish, where he led the digital analytics practice and managed a team of modeling, survey, media data, and business intelligence experts. He and his team were responsible for some of the first innovations in multi-touchpoint attribution and joining online/offline data for many of the Fortune 100. Andy has also held leadership positions at Personify and IRI. Andy holds a BA in mathematics from UC Berkeley and an MA in statistics from Stanford.
Chris Feo, SVP, Sales & Partnerships, Experian
As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats!
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We spoke with industry leaders from Ampersand, Basis Technologies, Captify, Cuebiq, CvE, Fetch, Madhive, MiQ, and Samsung to gather insights on how innovations in data and identity are creating stronger consumer connections. Here are five key insights to consider. 1. Build on trust with first-party data Stricter privacy regulations and growing customer expectations mean businesses must rethink how they gather and use data. A robust first-party data strategy centers on gathering high-quality data, such as behavioral and transactional data. By using behavioral, lifestyle, and purchasing data, brands can craft personalized strategies that align with their goals. This approach balances effective targeting with building trust and complying with privacy rules. Integrating identity solutions like Unified I.D. 2.0 (UID2) and ID5 into existing data strategies improves interoperability across platforms while keeping user privacy intact. These tools help create more effective campaigns. "We've been preparing and leaning into educating our clients around the value of first-party data. These are very important and primary considerations in any of our campaigns."April Weeks, Basis Technologies 2. Align metrics with business goals To demonstrate clear value, campaigns need to tie their outcomes to broader goals. Relying only on click-through rates or CPMs won’t cut it. Metrics that measure meaningful results, like driving sales or increasing customer retention, provide greater transparency than surface level data, like clicks or impressions. A continuous feedback loop between targeting and measurement ensures campaigns can be refined to better align with business objectives. This feedback helps marketers understand who they are targeting and how those audiences are driving key business results. Shifting focus to metrics that resonate with stakeholders ensures that marketing efforts are evaluated based on their true contribution to the company's objectives. "The television industry has access to more data than ever before, and at Samsung Ads, our ACR technology helps us provide valuable insights about what content and ads are being viewed. This abundance of data enables us to support clients in aligning their campaigns with business objectives effectively."Justin Evans, Samsung Ads 3. Personalize experiences to boost engagement Personalization drives stronger customer relationships by delivering tailored experiences to individual customer needs. Using data-driven insights to fine-tune offers and messaging makes interactions more relevant, strengthening brand loyalty. Combining behavioral, lifestyle, and transactional data provides a comprehensive understanding of the customer journey and ensures each touchpoint feels personal. Testing and iterating on personalization strategies also helps identify which data and approaches yield the best results. Scaling these efforts means customers receive the right messaging at the right time, and businesses see better outcomes. "Every business should be building a data strategy that thinks about the different versions of data that exist and how they bring that together. They don't necessarily need to own all of it but have a clear rationale and strategy about where you're using which data sets."Paul Frampton, CvE 4. Utilize advanced measurement tools for smarter decisions Improving the effectiveness of campaigns starts with using sophisticated measurement tools to gain actionable insights. Using analytics like brand lift studies, foot traffic analysis, app download tracking, incrementality, and share of search allows marketers to understand the full impact of their efforts. With these resources, teams can pinpoint what’s working, make real-time adjustments, and refine their approach. This adaptability ensures budgets are used as effectively as possible. Learn how Swiss Sense measured marketing outcomes using Mosaic® "We are playing a leading role in democratizing new tools for local advertisers. By mimicking the marketing funnel mentality, we've introduced solutions ranging from measuring brand lift to tracking foot traffic and app downloads."Luc Dumont, Madhive 5. Adapt quickly to stay competitive The only constant in advertising is change. Adapting quickly to new technologies and consumer behaviors keeps businesses competitive. A culture of agility fosters innovation, making it easier to respond to industry shifts and discover new opportunities. Companies that anticipate change and invest in modern data solutions position themselves for long-term growth. Whether it’s adjusting to privacy updates, exploring emerging tech, or staying flexible, businesses must continuously invest in adapting their platforms and strategies. "Falling behind is not really an option. There's always a change in advertising and in data where there's a new horizon. The people who stay close to that and innovate will always follow it."Amelia Waddington, Captify Shaping the future Building meaningful consumer connections requires advertisers to combine robust data strategies with flexibility and innovation. By focusing on these five considerations, marketers can adapt to today’s challenges while preparing for what’s ahead. Connect with our experts Latest posts
Agencies, platforms, and marketers stand at the crossroads of transformation, as privacy regulations tighten, technology accelerates, and consumer behaviors evolve. Yet these challenges also present extraordinary opportunities. Our 2025 Digital trends and predictions report highlights five trends that will shape 2025 and digs into: What’s changing in the market How to keep learning about your customers How to reach your customers in different places How to measure what’s really working along the way In this blog post, we’ll give you a sneak peek of three of these trends — from cracking the code of signal loss to tapping into the buzz around connected TV (CTV) and stepping up your omnichannel game. Think of it as a taste test before the main course. Ready for the full menu? Download our report to get the lowdown on all five trends. Download now 1. Signal loss: A rich appetizer of alternate ingredients As traditional cookies crumble, marketers need fresh ingredients to keep the flavor coming. Already, about 40% of browser traffic doesn’t support third-party cookies, and marketers are spicing things up with first-party data, alternative identifiers like Unified I.D. 2.0 (UID2) and ID5, and contextual targeting strategies. In fact, 50% more of our clients received alternative IDs (UID2, ID5, Hadron ID) in their Digital Graph in 2024 compared to 2023. The number of alternative IDs resolved to individuals in our Digital Graph increased by 30% year-over-year – as everyone looks beyond the cookie jar. There is no secret sauce to replace cookies. Instead, expect a multi-ID recipe that brings together different identifiers, unified by an identity graph. This approach turns a fragmented pantry of data into a cohesive meal, giving you a complete view of your customer on every plate. 2. The rising power of CTV: A hearty entrée of opportunities CTV is quickly becoming the main dish on the streaming menu, as viewers load up on their favorite shows. While CTV is slated to make up 20% of daily U.S. media consumption by 2026, advertisers are still holding back on pouring in the ad spend. To unlock its full flavor, marketers need to whip up solutions like frequency capping and unified audience activation. Although CTV will account for 20% of daily U.S. media consumption by 2026, it’s projected to command only 8.1% of ad spend. Frequency capping and unified audience activation solutions will be key to unlocking CTV’s full potential. By 2025, nearly half of CTV "diners" will choose free ad-supported streaming TV (FAST). Marketers need strategies to prevent ad overexposure. With 50% of U.S. consumers avoiding products due to ad overload, and 30% of marketers willing to increase their CTV spend if frequency capping improves, unified identity solutions help ensure every impression is served just right. 3. Omnichannel: A flavorful fusion plate No one likes a one-flavor meal. Marketers are moving beyond single-channel “side dishes” to omnichannel “fusion feasts” that blend direct mail, digital, CTV, and retail media networks (RMNs) into a truly cohesive culinary experience. Even though only 21% of global B2C professionals currently put omnichannel at the top of their shopping list, the growing demand for seamless, audience-first campaigns is heating up. In 2025, having an audience-first approach will be like having a perfect pairing for every course. Unified identity solutions act as your master sommelier, ensuring that each channel complements the next, and every customer enjoys a well-rounded, memorable journey. Vertical trends: A dessert sampler from four unique kitchens Different markets have their own signature flavors. In Auto, crossover utility vehicles (CUVs) claim 51% of new vehicle registrations, and consumers in the 35-54 age group and families are the primary buyers. Automotive marketers should prioritize CUV advertising with a strong focus on family-oriented and income-appropriate messaging In Financial Services, marketers need to anticipate shifts in consumer behavior tied to economic conditions, such as increasing demand for deposit products when interest rates are high. For insurance, aligning campaigns with life events, like new home purchases or marriage, can maximize engagement. In Healthcare, advertisers are prioritizing personalized, regulation-compliant campaigns that address social determinants of health (SDOH). In Retail, advertisers are increasingly activating on both CTV and social platforms, with many managing their own in-house campaigns. While larger brands often rely on media agencies, a shift toward in-house media buying is emerging among some bigger players, offering more control over audience targeting and performance metrics. Our report covers each vertical’s unique menu, helping you select the right “ingredients” for your customers. With the top Experian Audiences on hand, you can create feasts that delight, nourish, and convert. Hungry for more? Download our full menu The three “samples” you’ve just tasted are just the starters. Our 2025 Digital trends and predictions report serves up five insights, complete with strategies, data, and tools to help you adapt, scale, and thrive in 2025. Ready for the full menu? Download our report now and discover all five trends that will shape your marketing “cookbook” in 2025. Bon appétit! Download now Latest posts