With over one billion shoppers eagerly preparing to shop for gifts, decorations, and seasonal essentials, now is the perfect time to refine your marketing tactics and connect with these shoppers. With holiday retail sales set to reach $1.37 trillion, it’s time to unwrap holiday spending insights to ensure that your holiday advertising campaigns light up the festive season. The holiday shopping frenzy offers marketers and retailers a chance to capture attention, drive sales, and build lasting customer relationships.
In this blog post, we’ll reveal holiday shopping audiences, including 19 new audiences, designed for you to reach the most relevant shoppers for your campaigns. These audiences are available for activation on-the-shelf of most major ad platforms, including TV and programmatic. You can find the complete audience segment name in the appendix.
2024 Holiday spending trends and insights report
Download our latest report for data-driven insights you can use to refine your messaging and reach the right audience in their preferred channels this holiday season.
Download nowHoliday shopping styles
It’s important to understand how your holiday shopper “shops,” with individual shopping styles varying from a last-minute dash to the store to the one-stop shopper. One in three consumers anticipate beginning their holiday shopping before October this year, with Millennials and Gen Xers being the most proactive, due to concerns about items running out of stock. In contrast, 42% of Boomers are generally less inclined to shop early, wanting to start their holiday shopping in November or December. All generations are motivated to shop early by discounts.1
By choosing and activating the right audience segments, you can deliver messages that resonate with the consumer’s preferred shopping style, ensuring your holiday campaign will align with their shopping preferences and behaviors.
Here are five audiences that you can activate based on shopping style:
- Last-Minute Holiday Shoppers
- One Stop Holiday Shoppers/Power Shoppers: In-Store or Online
- Impulse Buyers
- eCommerce Diehards
- Brick & Mortar Diehards
Discount-seeking shoppers
The holiday season is a time of giving, but also saving! Consumers are driven to shop early by discounts and early sales — 52% of consumers said discounts are their biggest motivator to shop early. Price is another crucial factor — 47% of consumers said price is the most important factor when deciding where to shop during the holiday season. Major holiday shopping events, such as Thanksgiving Day, Black Friday, and Cyber Monday, are expected to attract a significant portion of consumers this upcoming year.2
Here are eight audiences you can activate to reach discount-seeking shoppers:
- NEW! Discount Holiday Shoppers
- NEW! Cyber Monday Holiday Shoppers
- NEW! Black Friday Holiday Shoppers
- NEW! Big Box/Club Stores Holiday Shoppers
- NEW! Online Coupon Users
- TrueTouch: Online Coupon Site
- Department Store Deal Shoppers: In-Store or Online
- Post Holiday Shoppers
Gift givers
Holiday shoppers are torn between saving and splurging. Nearly a third of consumers anticipate spending more on holiday shopping this year, while the same number of consumers say they’ll be spending less. Boomers anticipate spending the most on gift cards, Gen Z on clothing, and Millennials on toys, electronics, and experiences.3
Given holiday shoppers’ varied spending habits, it’s important to target the right audience segments to maximize your impact. Targeting specific audience segments allows advertisers to better reach those most interested in their products.
Here are six audiences you can activate to target gift givers:
- NEW! Luxury Gift Shoppers
- NEW! Holiday Shopping High Spenders
- NEW! Holiday Shopping Moderate Spenders
- NEW! Holiday Charitable Donations
- High Spend Gift Shoppers
- Heavy Buyer/Spenders Holiday Shoppers: In-Store or Online
Holiday travelers
In 2023, nearly three million travelers passed through airports on the Sunday after Thanksgiving alone. Take advantage of the busy travel season with our audience segments. By targeting specific travel preferences and behaviors, you can capture the attention of individuals planning trips this holiday season.
Here are seven audiences to tailor your campaign according to travel preferences:
- NEW! Holiday International Travelers
- NEW! Holiday Travel-Train
- NEW! Holiday Budget Savvy Airline Travelers
- Vacation/Leisure Travelers: Domestic Trips
- Air Travel (FLA/Fair Lending Friendly)4
- Vacation/Leisure Travelers: Frequent Spenders
- Hotels: Frequent Spend
When you work with Experian, you work with a single data provider that gives you access to audiences across multiple verticals and categories, such as travel and retail.
Targeted advertising this holiday season with Experian audiences
The holiday season is the busiest time of the year for advertisers. Experian’s data, ranked #1 in accuracy by Truthset, allows advertisers to reach people based on demographic, geographic, and behavioral attributes (e.g. websites visited and purchase history). By using Experian’s audiences in your holiday advertising campaigns, you can reach last-minute shoppers, discount-seeking shoppers, gift-givers, and holiday travelers.
Just as shoppers seek the perfect gifts, with the right strategy, your holiday advertising campaigns can capture the right shoppers this holiday season. Can’t find the audience you’re looking for or need a custom audience? Connect with our audience team for more information.
You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide.
Explore our other seasonal audiences that you can activate today.
Footnotes
- Online survey conducted in June, 2024 among n=1,000 U.S. adults 18+. Sample balanced to look like the general population on key demographics (age, gender, household income, ethnicity, and region). n = 204 Gen Z, n = 234 Millennials, n = 270 Gen X, n = 272 Baby Boomers.
- Online survey.
- Online survey.
- “Fair Lending Friendly” indicates data fields that Experian has made available without use of certain demographic attributes that may increase the likelihood of discriminatory practices prohibited by the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”). These excluded attributes include, but may not be limited to, race, color, religion, national origin, sex, marital status, age, disability, handicap, family status, ancestry, sexual orientation, unfavorable military discharge, and gender. Experian’s provision of Fair Lending Friendly indicators does not constitute legal advice or otherwise assures your compliance with the FHA, ECOA, or any other applicable laws. Clients should seek legal advice with respect to your use of data in connection with lending decisions or application and compliance with applicable laws.
Appendix
Here are the complete audience segment names (taxonomy paths) for all audience segments discussed in this blog post.
Holiday shopping styles
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Last-Minute Holiday Shoppers
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: In-Store
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: Online
- TrueTouch: Communication Preferences > Purchase Behavior > Impulse buyers
- Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: eCommerce Diehards
- Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: Brick & Mortar Diehards
Discount-seeking shoppers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Cyber Monday
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Black Friday
- NEW! Retail Shopper: Purchase Based > Seasonal > Holiday Shoppers: Big Box/Club Stores Shoppers
- NEW! Retail Shoppers: Purchase Based >> Discount Holiday Shoppers
- NEW! Retail Shoppers: Purchased Based > Shopping Behavior > Online Coupon Users
- TrueTouch: Communication Preferences> Purchase Behavior > Online Coupon Site
- Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers Online Spenders
- Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers In-Store Spenders
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: Post holiday
Gift givers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Luxury Gift Shoppers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: High Spenders
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Moderate Spenders
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Charitable Donations
- Retail Shoppers: Purchase Based > Shopping Behavior > Gift Shoppers High Spend Spenders
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: Online
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: In Store
Holiday travelers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday International Travelers
- NEW! Retail Shoppers: Purchase Based > Seasonal> Holiday Travel-Train
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Budget Savvy Airline Travelers
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Domestic Trips
- Lifestyle and Interests (Affinity) > Travelers > Air Travel (FLA/Fair Lending Friendly)
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Frequent Spenders
- Retail Shoppers: Purchase Based > Travel > Hotels: Frequent Spend
Latest posts
It is time for us to polish off our crystal ball and give our predictions straight from consumers’ fingertips for the hot products of the 2012 holiday season. Gadgets will reign across many ages Tablets including LeapPads, Tabeos, iPads, Kindles and others will continue to be a popular gift this year, with more choices than ever. On the list of top product-related search terms driving traffic to the Retail 500 category of sites, Kindle Fire HD and Windows 8 top the list as new products. Additionally, Meep!, a child friendly tablet appeared in the top fifteen. Accessories for both phones and tablets will also be popular, especially as the variety grows for iPhone 5 and iPad Mini. A reoccurring favorite gift for the holidays is UGGs which shows a decrease year over year. However, another brand with a similar product is Bearpaw, which is in the top ten searches and has seen big growth year over year. Source: Experian Hitwise Dolls, video games and Furbys, oh my! To identify the popular toys for gifts this year, we researched product-related search terms driving traffic to ToysRUs.com compared to last year’s holiday season. We uncovered trends in the doll category, Doc McStuffins as number one on the list, along with the classic Barbie, which saw a growth in searches year over year. The Furby is making a strong comeback at the number two spot with a reboot and new features. Another trend here is tablets, from branded searches like LeapPad and Kurio there is also the generic term ‘tablets for kids’. In the video game category, the new Wii U that is debuting just in time for Black Friday and should be a big gift this year, along with searches for PS3 games and the Nintendo 3ds xl are all in the top 20 searches. Source: Experian Hitwise Keywords of the consumer to identify demand Beyond product names, it is important to understand the actual way people search, using key phrases and questions. Last year, for example, there was a lot of activity around ‘in-stock’ products, such as the LeapPad explorer, which was hugely popular and quickly sold out in many stores. Retailers and marketers should monitor this throughout the season and make sure to optimize for in stock if there is a popular product that they have available. Source: Experian Hitwise Consumers also focus on what is the ‘best’ – so we see search activity around ‘best place to buy’, particularly around electronics. Questions such as ‘where to buy a’ specific product are also common, such as ‘where to buy a kindle’. These phrases offer opportunities to boost search campaigns by considering how consumers phrase their questions to ensure to capture these searches. Source: Experian Hitwise Quick tip: In the retail category there will tend to be a lot of retail branded store terms but to keep up with holiday search behavior and help make analysis quick, create portfolios of branded terms to easily exclude those from a certain category. When you strip out all the variations of that term you are able to gain insight into product searches that are most popular to a certain site or category. For more insight on the hot product trends for this year from our Hitwise trend-spotters, watch our webcast.
The holiday season – a most wonderful time of the year for retailers – is underway and marketers are tweaking their campaigns for better customer engagement and enchantment. There are many channels in which to reach top customers and prospective customers, and the new holiday season is a great time to refine strategies and tactics to ensure success. To help marketers in their quest, Experian Marketing Services recently conducted a market research study and learned that email marketing trumped all other tactics as the most successful initiative during the 2011 holiday season. Of the 84.2 percent who used email marketing, 95.8 percent reported that their campaigns were successful. Ninety-three percent said they planned to increase or maintain the same level of investment for the 2012 season. In addition to email, the study showed that paid search and online display advertising were the next most successful marketing tactics of the 2011 holiday season, with 48.9 percent naming search and 34.8 naming online display advertising as extremely or very successful campaign tactics. Our internal experts are currently looking at real-time data around these and other marketing channels and will present what they’ve learned during a live webinar on Thursday, October 25th at 1:00 p.m. EST. This information should prove very helpful to marketers who want to improve their campaigns based on current trends and results. Register for the holiday webinar and you’ll receive all of the survey data in the form of a 2012 holiday marketing white paper. Here’s to a joyous and profitable holiday season!
Experian Marketing Services pinpoints rising social network sites in new study – Instagram and Pinterest lead the pack According to a new study by Experian Marketing Services, niche social networks significantly increased their market share of all visits to social sites, with Instgram and Pinterest leading the pack. The following graph illustrates the global growth between July 2011 and July 2012, based on share of visits to all sites by country: Social site North America Australia Hong Kong New Zealand Singapore UK Instagram 17,319% 362% 132% 843% 8121% 2028% Pinterest 5124% 798% 2373% 643% 623% 1489% Other niche social networks that have experienced significant gain include Stock Twits in the US, Redidt in Australia, and FanPop in the UK. According to Bill Tancer, head of Global Research at Experian Marketing Services, the growth of Instagram and Pinterest over the past year has been successful because they haven’t tried to be ‘another Facebook.’ Both networks are image based – something people love and relate to better than just words. For retail brands, sites like Pinterest present a great opportunity to promote products in a compelling and organized way to a wide group of people, globally. Deeper functionally, combined with a lower technical barrier to entry, will result in new leaders in social media being created, accepted and used within a matter of days – compared to the rate of adoption happening now over the course of weeks and months. Also included in the study for July 2011 to July 2012: Country Social network Description Percentage increase of market share of visits to All Sites between July 2011 to July 2012 North America www.skillwho.com Social networking community which allow users to find people with skills from friends, friends of friends, local area or the community. 7435% increase http://stocktwits.com StockTwits is an open, community-powered investment idea and information service. 943% increase Australia www.reddit.com Site where users vote for what is popular or not. 177% increase Brazil Google+ Google+ integrates social services such as Google Profiles, and introduces new services identified as Circles, Hangouts and Sparks. 5750% increase New Zealand www.reddit.com Site where users vote for what is popular or not. 107% increase Singapore https://steamcommunity.com Community site that assists users in finding games to play, people to play against, and serves as a meeting place for friends and team mates. 124% UK Google+ Google+ integrates social services such as Google Profiles, and introduces new services identified as Circles, Hangouts and Sparks. 476% http://www.fanpop.com Network of fan clubs for fans of television, movies, music and more to discuss and share photos, videos, news and opinions with fellow fans. 178% What social networks do you use most frequently? Do the results of this study surprise you at all? Feel free to share your thoughts with our readers in the comments section below.