With over one billion shoppers eagerly preparing to shop for gifts, decorations, and seasonal essentials, now is the perfect time to refine your marketing tactics and connect with these shoppers. With holiday retail sales set to reach $1.37 trillion, it’s time to unwrap holiday spending insights to ensure that your holiday advertising campaigns light up the festive season. The holiday shopping frenzy offers marketers and retailers a chance to capture attention, drive sales, and build lasting customer relationships.
In this blog post, we’ll reveal holiday shopping audiences, including 19 new audiences, designed for you to reach the most relevant shoppers for your campaigns. These audiences are available for activation on-the-shelf of most major ad platforms, including TV and programmatic. You can find the complete audience segment name in the appendix.
2024 Holiday spending trends and insights report
Download our latest report for data-driven insights you can use to refine your messaging and reach the right audience in their preferred channels this holiday season.
Download nowHoliday shopping styles
It’s important to understand how your holiday shopper “shops,” with individual shopping styles varying from a last-minute dash to the store to the one-stop shopper. One in three consumers anticipate beginning their holiday shopping before October this year, with Millennials and Gen Xers being the most proactive, due to concerns about items running out of stock. In contrast, 42% of Boomers are generally less inclined to shop early, wanting to start their holiday shopping in November or December. All generations are motivated to shop early by discounts.1
By choosing and activating the right audience segments, you can deliver messages that resonate with the consumer’s preferred shopping style, ensuring your holiday campaign will align with their shopping preferences and behaviors.
Here are five audiences that you can activate based on shopping style:
- Last-Minute Holiday Shoppers
- One Stop Holiday Shoppers/Power Shoppers: In-Store or Online
- Impulse Buyers
- eCommerce Diehards
- Brick & Mortar Diehards
Discount-seeking shoppers
The holiday season is a time of giving, but also saving! Consumers are driven to shop early by discounts and early sales — 52% of consumers said discounts are their biggest motivator to shop early. Price is another crucial factor — 47% of consumers said price is the most important factor when deciding where to shop during the holiday season. Major holiday shopping events, such as Thanksgiving Day, Black Friday, and Cyber Monday, are expected to attract a significant portion of consumers this upcoming year.2
Here are eight audiences you can activate to reach discount-seeking shoppers:
- NEW! Discount Holiday Shoppers
- NEW! Cyber Monday Holiday Shoppers
- NEW! Black Friday Holiday Shoppers
- NEW! Big Box/Club Stores Holiday Shoppers
- NEW! Online Coupon Users
- TrueTouch: Online Coupon Site
- Department Store Deal Shoppers: In-Store or Online
- Post Holiday Shoppers
Gift givers
Holiday shoppers are torn between saving and splurging. Nearly a third of consumers anticipate spending more on holiday shopping this year, while the same number of consumers say they’ll be spending less. Boomers anticipate spending the most on gift cards, Gen Z on clothing, and Millennials on toys, electronics, and experiences.3
Given holiday shoppers’ varied spending habits, it’s important to target the right audience segments to maximize your impact. Targeting specific audience segments allows advertisers to better reach those most interested in their products.
Here are six audiences you can activate to target gift givers:
- NEW! Luxury Gift Shoppers
- NEW! Holiday Shopping High Spenders
- NEW! Holiday Shopping Moderate Spenders
- NEW! Holiday Charitable Donations
- High Spend Gift Shoppers
- Heavy Buyer/Spenders Holiday Shoppers: In-Store or Online
Holiday travelers
In 2023, nearly three million travelers passed through airports on the Sunday after Thanksgiving alone. Take advantage of the busy travel season with our audience segments. By targeting specific travel preferences and behaviors, you can capture the attention of individuals planning trips this holiday season.
Here are seven audiences to tailor your campaign according to travel preferences:
- NEW! Holiday International Travelers
- NEW! Holiday Travel-Train
- NEW! Holiday Budget Savvy Airline Travelers
- Vacation/Leisure Travelers: Domestic Trips
- Air Travel (FLA/Fair Lending Friendly)4
- Vacation/Leisure Travelers: Frequent Spenders
- Hotels: Frequent Spend
When you work with Experian, you work with a single data provider that gives you access to audiences across multiple verticals and categories, such as travel and retail.
Targeted advertising this holiday season with Experian audiences
The holiday season is the busiest time of the year for advertisers. Experian’s data, ranked #1 in accuracy by Truthset, allows advertisers to reach people based on demographic, geographic, and behavioral attributes (e.g. websites visited and purchase history). By using Experian’s audiences in your holiday advertising campaigns, you can reach last-minute shoppers, discount-seeking shoppers, gift-givers, and holiday travelers.
Just as shoppers seek the perfect gifts, with the right strategy, your holiday advertising campaigns can capture the right shoppers this holiday season. Can’t find the audience you’re looking for or need a custom audience? Connect with our audience team for more information.
You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide.
Explore our other seasonal audiences that you can activate today.
Footnotes
- Online survey conducted in June, 2024 among n=1,000 U.S. adults 18+. Sample balanced to look like the general population on key demographics (age, gender, household income, ethnicity, and region). n = 204 Gen Z, n = 234 Millennials, n = 270 Gen X, n = 272 Baby Boomers.
- Online survey.
- Online survey.
- “Fair Lending Friendly” indicates data fields that Experian has made available without use of certain demographic attributes that may increase the likelihood of discriminatory practices prohibited by the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”). These excluded attributes include, but may not be limited to, race, color, religion, national origin, sex, marital status, age, disability, handicap, family status, ancestry, sexual orientation, unfavorable military discharge, and gender. Experian’s provision of Fair Lending Friendly indicators does not constitute legal advice or otherwise assures your compliance with the FHA, ECOA, or any other applicable laws. Clients should seek legal advice with respect to your use of data in connection with lending decisions or application and compliance with applicable laws.
Appendix
Here are the complete audience segment names (taxonomy paths) for all audience segments discussed in this blog post.
Holiday shopping styles
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Last-Minute Holiday Shoppers
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: In-Store
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: Online
- TrueTouch: Communication Preferences > Purchase Behavior > Impulse buyers
- Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: eCommerce Diehards
- Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: Brick & Mortar Diehards
Discount-seeking shoppers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Cyber Monday
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Black Friday
- NEW! Retail Shopper: Purchase Based > Seasonal > Holiday Shoppers: Big Box/Club Stores Shoppers
- NEW! Retail Shoppers: Purchase Based >> Discount Holiday Shoppers
- NEW! Retail Shoppers: Purchased Based > Shopping Behavior > Online Coupon Users
- TrueTouch: Communication Preferences> Purchase Behavior > Online Coupon Site
- Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers Online Spenders
- Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers In-Store Spenders
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: Post holiday
Gift givers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Luxury Gift Shoppers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: High Spenders
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Moderate Spenders
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Charitable Donations
- Retail Shoppers: Purchase Based > Shopping Behavior > Gift Shoppers High Spend Spenders
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: Online
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: In Store
Holiday travelers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday International Travelers
- NEW! Retail Shoppers: Purchase Based > Seasonal> Holiday Travel-Train
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Budget Savvy Airline Travelers
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Domestic Trips
- Lifestyle and Interests (Affinity) > Travelers > Air Travel (FLA/Fair Lending Friendly)
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Frequent Spenders
- Retail Shoppers: Purchase Based > Travel > Hotels: Frequent Spend
Latest posts
On some level, collecting data and analyzing it to find meaningful conclusions has always been part of how marketers go about connecting with consumers. Their strategies have improved dramatically over time, though. Perhaps in a previous era, marketing executives were only able to make sweeping generalizations about large swathes of the population. But, as marketers have gathered more data on individual consumers, they’ve found ways to fine-tune their searches. They’re no longer messaging to groups in vague terms. Smart Data Collective recently examined the marketing world’s transition away from broad stereotyping toward better targeted forms of data mining. Josh Brown, a member of the marketing team at business and IT consulting company Iconic Mind, argues that this era of overgeneralization is coming to an end. We now have the capability to zoom in on the specific customer. “Big data is how successful companies are building more detailed models of consumer behavior,” Brown wrote. “Instead of relying on the traditional demographic models that marketers used when we were operating in a mass consumption environment and had nothing better, big data capitalizes on developing market trends to allow businesses to become far more specific when segmenting their customers.” Brown cited Amazon.com as an example. The online superstore is notable for its targeted recommendations of products that shoppers see every time they log on to the site – the advisements are impressive because they’re usually right up the customer’s alley. Amazon doesn’t generate these ideas by making guesses based on whether the consumer is old or young, male or female – instead, the site takes in specific information about people’s buying histories and looks for similar products. This approach is quickly becoming mainstream. It’s not hard to understand why – people don’t like being reduced to profiles of their demographic characteristics. Consumers are expecting more from the companies they do business with. Thanks to the rapidly improving technologies that companies use for data collection, marketers can be more targeted and make more intelligent interactions. However, to take advantage of these new technologies, marketers need to maintain high quality data. Without a data quality strategy, customer information will be spread out across the organization, making it difficult to make intelligent marketing offers. To learn more about improving your understanding of consumers, check-out our infographic on building a single customer view.
Adam Garone is the CEO & co-founder of Movember, the annual world-wide charity movement dedicated to changing the face of men's health – all through the power of the moustache. To date, over 3 million moustaches have been grown and supported for Movember, raising more than $440 million to change the face of men's health. Adam kicked off day two of the EMS Client Summit by saying he’s a lucky guy because he gets “to wear a 1993 porn stash year-round.” That line got a laugh, but Adam’s storytelling around Movember really caught the attention of Summit attendees. Adam had learned that prostate cancer affects as many men as breast cancer does women, and while discussing this fact over beers with his brother in Australia, the idea for Movember was born. They took the Aussie slang for moustache (“mo”) and combined it with “November” (a good month for men to grow them) to create the name. That was in 2003 and over the last decade, Movember has become a global movement around prostate and testicular cancer awareness, as well as men’s mental health issues. Watch his full presentation below: [Watch video on YouTube] Here are some cool facts cited by Adam: Everyone who grows a moustache for Movember is a “celebrity ambassador.” Last year, 2.7 billion conversations about Movember and men’s health issues were generated during the month of November. Most foundations go out with a “fear-based message” (x number of men die from cancer each year, for example). Movember has never done that. They encourage nicknames (i.e., participants are called “mo-bros”) and want people to have fun with it. Adam’s message: don’t be part of it because you’re scared, but because you will be fine and you get to help others. Each year they totally revamp their brand, changing the look, feel and tone. A few years ago their theme was “The Modern Gentleman” and last year it was “Movember and Sons,” and played off the relationship between father and son. Movember raised $145 million last year. They put 10% of the funds into a pool that goes towards research around other diseases. Adam says this kind of collaboration is to help reduce the heaving competition amongst charities that typically compete for donations. Key takeaways when it comes to growing a foundation (or business) from the ground up: Start with a great idea – naivety is good Rely on strong leadership –have a clear vision and detailed plan and work really, really hard Recruit amazing people – preserve culture and values During rapid growth, keep it simple—stay true to your core Brand management is key – sometimes you have to say no to potential partners because they don’t fit with your brand (in a humble way, of course) Know your customers – inspire them to become your ambassadors Partnerships are key Never underestimate a room full of people
These days, there are a number of buzzwords being thrown around the marketing industry and the data management space. One of the biggest? Say it with me: Big Data. NPR argued last December that ‘big data’ should’ve been the “word of the year,” in part due to the re-election of President Barack Obama. Obama’s campaign managers didn’t let the Republicans’ monetary advantage discourage them. Instead, they gathered information on their voters and compiled important analytics based on that information. By handling this mass of data in an organized and well thought out process, they were able to more effectively appeal to voters and ultimately win the re-election. Marketers and corporations across the country were inspired by the campaign’s success, and have turned to big data to solve their problems as well. Anyone who catches the news on a regular basis, shops online, or owns a smartphone can see this evolution firsthand. However, it’s worth mentioning that this progression doesn’t necessarily mean “big understanding” or “big information.” Many companies are faltering in their efforts to harness big data and make real use of it. The pool of information is constantly changing, and as so many businesses rush to gather the data in real-time, it becomes even more challenging to keep pace and actively comprehend information as it becomes available. And the challenges go beyond the initial harnessing of the data. As big data continues to grow, companies are running into issues of incorrect and duplicate data in their systems. This erroneous data is a result of poor processes that companies have in place, and oftentimes begins at the point of data input. For a number of companies, data input is performed on a daily basis via their call centers. When incorrect data is recorded, it prevents sales representatives from getting leads in a timely manner, and hampers them further when they try to contact the correct individuals seeking assistance. The resulting slower response time then goes on to impact a company’s SLA and credibility to the population they serve. There is no doubt that when processed correctly, big data can be integral to a company looking to improve their understanding of the customer’s needs and wants. But data quality is an important consideration during the transition, and one that must be confronted before big data can reveal all it has to offer. To learn more about big data and how it relates to the data quality initiatives that may be taking place within your organization, watch Experian QAS’ webinar, “Ensuring Data Quality in your Big Data Initiative.” Learn more about the author, Erin Haselkorn