
Note: This Ask the Expert was recorded prior to Experian’s acquisition of Audigent and discusses industry trends and how we’ve worked together in the past.
Adopting new strategies based on trust due to evolving privacy regulations and the gradual loss of traditional signals, like third-party cookies, is essential to successfully navigating the future of digital advertising. Advertisers and marketers are at a crossroads, facing the challenge of maintaining personalization and precision while respecting consumer expectations around privacy. To stay competitive, brands must adopt future-ready strategies that focus on trust, privacy-forward technologies, and scalable solutions.
In our latest Ask the Expert segment, recorded before Experian acquired Audigent, we explore how first-party data and advanced contextual audience targeting are two critical approaches for successfully navigating these changes. With insights from Greg Williams, President of Audigent, now part of Experian, and Crystal Jacques, VP of Sales at Experian, we discuss how these tools can empower your brand for long-term success.
First-party data as a cornerstone strategy
First-party data, a powerful tool for building meaningful connections with your audience, has emerged as a fundamental pillar of future-ready strategies. When collected and used effectively, it provides brands with a detailed understanding of consumer preferences and behaviors, enabling real-time campaign adjustments for maximum impact.
“Data has become part of every step of the digital advertising supply chain, and should be part of everybody’s buys… the more you can include data in your digital marketing, the better off and the more power you have.”
Greg Williams, President, Audigent
With the continual loss of signal, including third-party cookies, first-party data has proven to be key for brands to stay both competitive and privacy-compliant. Brands using first-party data are better positioned to overcome the challenges of signal loss. This data facilitates improved media targeting and personalized messaging, driving greater engagement and return on investment.
Contextually-Indexed Audiences build relevance
Experian’s Contextually-Indexed Audiences enable advertisers to target users based on their interests in real-time, without relying on cookies or mobile ad IDs. Machine learning analyzes and maps traffic from over two million websites, linking to Experian’s 2,400 audience segments. With added benefits like audience customization and flexible activation through Audigent’s private marketplaces (PMPs) or demand-side platforms, Experian is setting a new standard for scalable audience targeting.
For automotive advertisers, this could mean reaching consumers actively researching luxury electric vehicles on relevant sites. Unlike outdated methods, contextual targeting aligns the message with consumer intent, balancing high precision with consumer privacy.
Automotive success story
Audigent’s innovative solutions have delivered tangible results. Williams mentions how they helped an automotive brand achieve double the scale and triple their goal of driving test drives. This stands as a testament to the real-world effectiveness of contextual audience strategies and Experian’s role in executing them.
How to stay ahead of change
Here are five strategies to help your brand remain future-ready amid privacy challenges and signal loss:
- Prioritize first-party data: Build trust and improve targeting accuracy by relying on data that you own directly from your consumers.
- Test privacy-forward tools: Experiment with solutions like contextual targeting and Google’s Privacy Sandbox to future-proof your advertising.
- Strengthen identity framework: Create systems to securely manage and use data for cross-channel decision making.
- Use scalable tools: Partner with trusted providers to deploy solutions that adapt to changing industry standards.
- Stay proactive and flexible: Continuously evaluate trends and refine approaches to align with emerging consumer and regulatory expectations.
A deeper conversation
For additional insights, watch our full Q&A. Greg Williams and Crystal Jacques discuss the future of audience targeting, how first-party data reshapes marketing strategies, and how Experian and Audigent have collaborated in the past.
About our experts

Greg Williams, President, Audigent
Greg Williams is Audigent’s President, responsible for managing Audigent’s vast portfolio of ecosystem partners, enterprise sales, marketing, and client success. An innovator in programmatic ad buying, Williams co-founded MediaMath and was instrumental in building and scaling that company in the US and internationally. He led MediaMath’s international expansion in 2011 and grew that business from zero to a top revenue driver for the company in three years. During his 14 years at the company, Williams held global roles and built teams across every function of the organization — most notably leading business and market development, product development, and partnerships. Prior to co-founding MediaMath, Williams held senior positions at [X+1] (which was later acquired by RocketFuel), Nielsen, and Accenture.

Crystal Jacques, Head of Enterprise Sales, Experian
Head of Enterprise Partnerships, leading Experian’s go-to-market team across all verticals. With over ten years of experience in the Identity space, Crystal brings a wealth of expertise to her role. She joined Experian in 2020 through the Tapad acquisition, following her successful stint as the head of Global Channel Partnerships for Adbrain, which The Trade Desk later acquired.
Latest posts

In 2013 and beyond, marketers will have to work even harder to gain and maintain position in organic search results. They’ll also need to spend more effectively on paid search ads by knowing how their target customers use search, and by applying insight into their behaviors and attitudes to plan and execute better content and campaigns. Here’s an excerpt on the search landscape from the upcoming 2013 Digital Marketer Report: Five Websites captured 20 percent of all search activity in Q4 2012, while the top 500 captured nearly 50 percent. Expansion to the top 1,000 Websites reached nearly 75 percent, highlighting the challenges for marketers to reach potential customers through search, even for those with a large Web presence. Top five Websites to capture search clicks Websites Domain Q4 2012 – share of search clicks Facebook www.facebook.com 8.48% YouTube www.youtube.com 5.55% Yahoo! www.yahoo.com 2.63% Wikipedia www.wikipedia.org 2.01% Amazon.com www.amazon.com 1.40% Source: Experian Marketing Services’ Hitwise Source: Experian Marketing Services’ Hitwise Even through paid search, the landscape changes very little — the top 10 Websites captured 16 percent of all paid search clicks, and the top 500 captured 56 percent. Top five Websites to capture paid search clicks Websites Domain Q4 2012 – share of paid search clicks Amazon www.amazon.com 4.19% eBay www.ebay.com 3.46% eHow www.ehow.com 2.44% BestBuy www.bestbuy.com 1.06% Yahoo! Shopping shopping.yahoo.com .85% Source: Experian Marketing Services’ Hitwise Source: Experian Marketing Services’ Hitwise Breaking through the clutter is key to reaching customers who are in the market for your product and services. Understanding who your ideal customers are can help to focus your search campaigns on these consumers and see greater campaign effectiveness. For more digital consumer insights, pre-order The 2013 Digital Marketer Report today.

With the New Year upon us, many Americans have turned to the Internet to help with their 2013 resolution of losing weight. According to Experian Marketing Services’ data, the most searched for diet was the “Paleo diet” for the week ending January 5, 2013. Searches for diets are one of the more predictable patterns on the Internet, with the high point always being the first of the year, and the low-point being around Thanksgiving week. Marketers can benefit from this trend by understanding and planning around the seasonality of this interest. Other top 10 searches that contained the term diet for last week included popular diets such as the Atkins diet, Gluten Free diet, and the 8-hour diet. Additional top 2013 diet searches included the Cabbage Soup diet, South Beach diet, Shred diet and the HCG diet. The Paleo diet, Gluten Free diet and Shred diet are all new to the top 10 list. Looking back at the same week in 2012 the Dash diet owned the #1 spot, and in 2011 the HCG diet was #1. The actual top overall search term this past week was Paula Deen diet, as she announced that she lost more than 30 pounds after revealing she had diabetes earlier in 2012. Interestingly enough, the term diabetic diet made the top 10 searches for the second straight year. Other trends we noticed include the continued popularity of low carb diets with the Paleo, Atkins, South Beach diets all taking top place in search term data. We’re also seeing the return of a religion based diet (the Jesus diet was popular in 2010) with the Daniel's diet among the top 20 searches in 2013. Many fad diets pop-up this time year usually with a time period attached – 2-day, 17-day or 3-day diets. So who is doing all the searching? Females accounted for 58% of diet searches this past week and households who earn between $30K-60K a year made up the majority of searches with 33%. The states with highest index of diet searches include: Delaware, North Dakota, Wyoming, Wisconsin and Nebraska. For more insights like this please follow us on twitter @ExperianMKT. Learn more about the author, Matt Tatham

The home stretch for the holidays is nearing as second wind for retailers is just starting as Experian Marketing Services analyzes the post-Christmas retail trend. Christmas Day 2012 saw a 27% increase in online traffic to the top 500 retail sites compared to 2011. The top retail sites received more than 115.5 million total U.S. visits. To date the holiday online traffic for the past 7 weeks to retail sites are up 10% for 2012 vs. 2011. Each retail holiday milestone day saw online traffic increases so far this season. Amazon remained the top visited site among retailers for this past week ending Dec. 22, 2012 and was also the top visited site on Christmas Day. Walmart, Target, BestBuy and Macy’s round out the top 5 most visited sites. The chart below includes the top 10 results: As tablets dominated our weekly top product search lists all holiday season it wasn’t surprising to see that the Apple iTunes site visits increased 193% and Apple.com visits increased 155% on Christmas Day 2012 vs. Christmas Eve 2012. The top product search terms sending traffic to the Apple.com site were iPod Nano, iPad Mini and iPad 4. Amazon.com visits increased 24% on Christmas Day 2012 vs. Christmas Eve 2012 as the top product search terms sending traffic to their site were Amazon Kindle, Kindle Fire and Kindle Also seeing growth were gift card searches as the year-over-year total search volume for "gift card" variations increased 6.1% this year compared to 2011. The big spike in searches happened last week (as online shoppers passed shipping deadlines). Below are the top 10 gift card searches for last week. We will continue to publish retail site data and insights through this holiday season. Please leave us a comment below if you have any specific questions along the way. UPDATE: The top 500 retail sites received more than 129 million total US visits on Dec. 26th, an increase of 1% compared to 2011 and 12% compared to Christmas Day 2012. Amazon was the top site followed by Walmart, Target, BestBuy and Macy’s. JCPenney, QVC and The Home Depot all moved into the top 10 on the day after Christmas. Learn more about the author, Matt Tatham