Four takeaways from Shoptalk 2024

Tap into our collaboration with ARF’s DASH study for one-of-a-kind TV audiences Understanding the importance of aligning campaigns with the media usage habits of consumers, Experian Marketing Services has partnered with The Advertising Research Foundation (ARF) and its DASH (Device and Account Sharing) universe study to create an innovative solution for marketers and advertisers.     A leading industry organization dedicated to furthering the scientific practice of advertising and marketing, the ARF conducts independent research and assists in establishing rigorous standards of practice. Its 400+ members include leading marketers, media companies, advertising agencies, and research and measurement firms. What does DASH data reveal? The ARF’s DASH study was developed with National Opinion Research Center (NORC) and seven industry sponsors, including Experian. DASH measures, in granular detail, how American households and individuals connect to and consume TV, use digital devices, and interact with and share streaming media and eCommerce accounts. DASH also contains a cohort of repeat respondents to uncover the dynamics of complex media actions, such as cord cutting.   DASH produces an unbiased, nationally projectable data set, which, when combined with Experian's Marketing Data enables the creation of one-of-a-kind audience segments based on TV, media, and device usage at scale. In addition, pairing DASH data with Experian Marketing Data yields insights for industry partners that unlock how consumers engage with media and technology across their devices and eCommerce accounts.  How do we make DASH audiences – and why? By combining the ARF’s DASH data set with Experian Marketing Data, we developed one-of-a-kind TV audiences that reflect how viewers interact with digital devices and eCommerce accounts. We have created this resource so our customers can align their marketing campaigns with media usage. These audience segments also yield insights that help marketers reach their audiences with the right messages and content. “Television viewing behavior has undergone a massive transformation, making it challenging for advertisers to reach their target audience and optimize frequency. These audiences give advertisers invaluable tools for managing their campaigns in an increasingly fragmented environment.” – Doug McLennan, Director of Product Management, Experian Explore our DASH audiences to advance your digital and TV ad campaign strategy TV usage and viewing behavior audiences   These audience segments allow marketers to reach unique and targeted viewers, like frequent streamers or those who watch exclusively on larger screens.      Ad Avoiders    Ad Acceptors      Household/Family Viewing – Co-Watchers      Household/Family Viewing – Co-Watchers with Children      Household/Family Viewing – Co-Watchers without Children      Household/Family Viewing – Solo Watchers      TV Enthusiasts – Paid TV High Spenders      Viewing Device Type – Screen Size – Small      Viewing Device Type – Screen Size – Large     With our new TV audiences, you can target viewers with precision, accuracy, and confidence, enabling you to maximize your marketing efforts.  We are excited to offer these new segments and look forward to continuing our work with the ARF to develop new resources that help you connect with your target audiences.  “DASH has established itself as a reliable and unbiased calibration set – a “true North” – for media measurement. Our collaboration with Experian puts the power and precision of DASH in the hands of marketers and advertisers as well.” – Paul Donato, Chief Research Officer, ARF Our DASH audiences can be found on the shelf in your demand-side platform of choice for easy accessibility, with availability across all offline and online channels. Connect with us to learn more.     For more information on our partner ARF,  visit www.thearf.org. 

2022 was a year of adjustment. Consumers adjusted to a post-pandemic world and returned to pre-pandemic shopping behaviors. Consumers adjusted their budgets as the price of goods skyrocketed, as a result of high inflation. To combat inflation, the U.S. Federal Reserve adjusted interest rates. This further restricted consumer buying power. The AdTech ecosystem also experienced adjustments. Google adjusted the date of cookie deprecation. Federal legislation forced technology companies to adjust their consumer privacy practices. Marketers and advertisers adjusted how they address interoperability issues by investing in clean room solutions. This year of adjustment makes it harder to predict where consumers will spend and how marketers should plan their digital audience strategies.   What will 2023 bring to AdTech? Download our 2023 AdTech trends and predictions report to access our forecast to help you plan for 2023. Our report will answer:    How has digital activation changed over the last four years?    What are the top advertising platforms?    Which digital audiences are advertisers buying?   Do digital audience strategies vary by vertical?   Our AdTech trends forecast    In 2023, digital activation will increase. Digital audience activation continues to grow at a significant rate despite market shocks like the pandemic, inflation, and higher interest rates.   Given the current economic uncertainty, we predict that marketers will look toward tried and true channels where they are confident they will have quality audiences, inventory, and be able to drive ROI.  What will digital activation look like in 2023?   Between 2018-2021, digital audience activation increased annually by 46%. Using projected 2022 results, between 2018-2022, it will increase annually by 34%. We anticipate continued growth in 2023.  Top advertising platforms in 2023   2023 will see increased digital activation, but which platforms will advertisers use to serve their ads?   Advertisers will shift their focus to demand-side, video, and supply-side platforms.  Social media platforms will continue to experience volatility.   Advertisers will place bigger bets on the combination of addressable and CTV.  Our report will also reveal which platforms are creating a path toward a post-cookie future and where data-sharing relationships will become the strongest.  The most popular advertiser audiences trending now in AdTech   Which digital audiences are advertisers buying?   Demographics    Modeled Lifestyles   Behavioral  Custom Audiences   Traditional targeting methods like Demographics and Modeled Lifestyles are the baseline of many marketing strategies. We predict that we will continue to see marketers activate against these data sets.  Digital audience strategies by vertical  Digital audience strategies vary by vertical. Download our report to uncover the digital audiences purchased by advertisers in the following industries:   Financial Services   Health   Retail & CPG   Technology & Communication   Download our new 2025 Digital trends and predictions report Marketers, agencies, and platforms are facing new challenges as privacy regulations evolve, AI technology advances, and consumer behaviors shift. Our latest report highlights actionable strategies for navigating these changes and improving how you connect with audiences, measure impact, and deliver results. What you’ll learn Navigating signal loss: Explore the rise of alternative IDs and contextual targeting as privacy regulations and signal loss reshape data-driven advertising.  Connected TV (CTV): Understand the growth of connected TV (CTV), the importance of frequency capping, and strategies for effective audience activation.  Omnichannel campaigns: Learn how marketers are moving from channel-specific strategies to audience-led omnichannel campaigns that tell a more cohesive story. Retail media networks: Learn how retail media networks (RMNs) are capitalizing on enriched first-party data to learn more about their customers and reach them across on-site and off-site inventory.  Curation: Examine how curation is transforming programmatic campaigns by combining audience, contextual, and supply chain signals to deliver premium inventory packages that maximize addressability, efficiency, and performance. Download now

Advertisers continue to increase their spending across addressable TV, connected TV (CTV), and digital. According to IAB's "2021 Video Ad Spend and 2022 Outlook" report, digital video ad spending is expected to increase by 26% to $49.2 billion in 2022. Understanding who consumers are and how to best reach them in their preferred channel is becoming more complex. Damian Amitin and Colleen Dawe discuss how a seamless identity strategy can address the complexity of the emerging TV space. The evolution of identity resolution Around ten years ago, the idea of digital “identity resolution” or “Device Graphs” was born. This idea connected cookies and MAIDs to understand when many IDs were the same person or household. In more recent years, our industry began to connect that initial understanding to the CTV ecosystem. But, a large part of the TV ecosystem existed in silos, like first and third-party audience data, and the growing advanced TV market. The goal of identity resolution has always been to understand the consumer better. To achieve more accurate targeting and measurement in the CTV ecosystem, we must incorporate the following: What we know about the household and consumer from an ID perspective Who the consumer is as it relates to audience data, as well as the wealth of first-party data in the advanced TV space We know the cookie is a flawed way to collect data. While Google delayed the deprecation of third-party cookies, there are other challenges that we face right now. Such as the glaring gap in Safari traffic and the Identifier for Advertisers (IDFA) turning to “opt-in." Understanding consumer behavior across devices and platforms continues to challenge marketers and publishers. These challenges are creating the need to find more stable identifiers. Though the cookie remains valuable, it has an uncertain future. This has led advertisers to place bigger bets on the combination of addressable and CTV. The overlap in addressable and CTV data leads to fragmentation Personally identifiable information (PII) makes up the majority of addressable TV households' data. Part of the attraction to CTV is that their IDs remain universal, persistent, and stable. Analysts project that CTV ad spending will hit $23B in 2023. Consumers now have an average of 4.7 streaming subscriptions per household. It’s no surprise then, that Disney+, HBO, and Netflix released or announced ad-supported tiers. Addressable TV and CTV are often thought of as distinct markets across the industry. But, in the context of identity, we should look at them through the same lens. Millions of households still consume TV and video content via a set-top box or through apps on CTVs. This is in addition to what they consume on their laptops, tablets, and phones. Of the top 11 cable and satellite providers, 65 million U.S. households still have a box in their homes. On the other hand, approximately 96 million U.S. households have at least one or more Smart TVs and streaming services. With about 126 million total U.S. TV households, that’s a lot of overlap. There are still significant numbers of both addressable and CTV homes. How can we address fragmented TV consumption? Through a holistic and comprehensive approach to identity. An approach that captures addressable TV, CTV, and digital identifiers. An approach that captures all audience attributes inside of a single identity graph. This is the ideal approach for publishers, AdTech vendors, and brands. Discover how to unlock holistic identity How can we achieve a holistic identity? Through a three-pillared approach: First-party data onboarding Digital identifiers Consumer data First-party data onboarding Bringing offline data from a brand’s consumers is very valuable due to the quality of the data. Because the data is being collected right from the source, you know it’s accurate. It provides the foundation you can build your identity strategy from. Digital identifiers Once you create a foundation with first-party data, you need to connect it. Either with an internal or licensed digital ID graph. Then you can understand the connections between all devices within the household. Consumer data After you know which devices tie to a single consumer, you'll want to act on that knowledge. The next step is to partner with a data provider that can help you understand your consumers. Establishing this partnership will help improve targeting, measurement, and the customer experience. To achieve a well-rounded customer view tomorrow, we need to start today The three-pillared approach bridges the gap between the offline and online worlds. This provides a well-rounded view of customers and audiences. However, the ability to tie these aspects of identity together still presents several challenges. To achieve the three-pillared approach today, you need to use many vendors and fragmented data sources. Often with conflicting data. As we look forward, the tools to do this are becoming more advanced and unified. The players in our ecosystem should adopt a seamless identity strategy. One that provides a privacy-safe yet full-picture solution. That means capturing and unifying all devices within a household. While also understanding the consumer behaviors and profiles behind those devices. As TV becomes more sophisticated, our data and services will enable you to unlock a holistic identity. Chris Feo, SVP of Advanced TV and Platforms, spoke with Broadcasting & Cable about how our data powers measurement, audience insights, and results for businesses within the TV space. "As more and more companies enter the general TV space, whether you're a publisher, an advertiser or anyone in between that's doing measurement, insights, analytics, our data or our services will play a role in some part of that value exchange." – Chris Feo, SVP of Advanced TV and Platforms, Experian Marketing Services Keep up with your customers and their data Once we create an informed identity strategy, we can begin to understand the makeup of each household and the individuals within. In this new world, personalizing the experience for an audience is key. Where do they prefer to spend their time? What type of content are they most engaged in? Only then can we as an industry provide an optimal experience for each consumer. All while driving greater ROI for advertisers and publishers. Are you ready to know more about your customers than ever before? Let's get to work together to achieve your marketing goals. Contact us to learn how we can connect the complex dots of identity resolution. About our experts Damian Amitin, VP of Enterprise Partnerships, Experian Marketing Services Damian Amitin is the VP of Enterprise Partnerships and joined Experian during the Tapad acquisition in November 2020. Damian is a senior sales and partnerships executive, specializing in the identity resolution and marketing data ecosystem. Damian helps brands, publishers, and technology vendors enable enhanced ID resolution through The Experian/Tapad platform to attain a 360 view of the customer across targeting analytics, attribution, and personalization. Colleen Dawe, Senior Account Executive, Experian Marketing Services Colleen Dawe is a Senior Account Executive on the Advanced TV Team within Experian Marketing Services. With 15 years of experience working within the television ecosystem, Colleen works with clients to bring the value and expertise of Experian to support their objectives in the areas of data, identity, activation, and measurement.