Four takeaways from Shoptalk 2024

As many folks within the email eco-system probably know by now, Spamhaus, an organization known for compiling several widely used anti-spam lists, has been extremely active this week. Over the past week, Spamhaus has listed a number of potentially hazardous IP addresses used by some of the world’s largest email service providers due to the way their newsletters signups are set up. According to most of the listings, Spamhaus has stated: Unfortunately, the said newsletter service is not verifying the email address of new subscribers. Due to this, the service can be easily abused to "listbomb" internet users. Problem resolution ============================ The newsletter service needs to clean up their email address list and ensure that bulk emails are only being sent to recipients who have verifiably subscribed to their bulk email service. In addition, the newsletter service should take appropriate actions to prevent further abuse of their service: a) Implementing CAPTCHA to prevent automated subscriptions b) Implementing Confirmed Opt In (COI) to prevent abusers from adding random email addresses to the newsletter service that are not owned by the subscriber For the most part these listings should not directly impact marketers’ current ability to send their campaigns and reach their customers as they are listed as “warnings” within the Spamhaus system. What is important to understand is that these types of listings will likely continue to happen as Spamhaus has seen a dramatic increase in malicious use of newsletter sign-ups to "email bomb" various addresses, especially government (.gov) domains. While we understand that implementing CAPTCHA, or COI into any marketing system is not something that can be done quickly, Experian Marketing Services has recommended that our clients begin to investigate how they can potentially implement this process into their newsletter sign-ups. By asking customers to simply perform the CAPTCHA check, it will not only protect marketers from adding addresses from automated signup systems, but will also reduce the possibility of being listed with Spamhaus for these types of issues in the future. Some additional resources: Massive Email Bombs Target .Gov Addresses Subscription bombing, ESPs and Spamhaus, August 15, 2016 by laura in Best Practices Comment on the latter blog post on WordtotheWise.com from the CEO of Spamhaus: Excellent well summarized article Laura. No, we’ve not changed SBL policy to require COI. It’s something we very strongly advise but we cannot make a requirement. We’ll have to consider it if list-bombing of this magnitude cannot be kept in check by list managers. This incident involved a large number of government addresses belonging to various countries being subscribed to very large numbers of lists in a very short space of time by scripts run by the attacker(s). Most of the lists hit by the attack used COI and therefore only sent confirmation requests and did not subscribe any addresses. The attack undoubtedly also hit lists which used Captcha in addition to COI and thus did not even proceed to COI (those list admins deserve some sort of community ‘hi 5’ award, since one can imagine how hard it is to convince one’s management to implement COI let alone put Captcha in front of it). The issue is the badly-run ‘open’ lists which happily subscribed every address without any consent verification and which now continue as participants in the list-bombing of government addresses. These we are trying to address with SBL listings to prompt resolution by the Senders. As you noticed, most of these particular incident listings are for IPs ending “.0/32” which does not cause any mail issue to the Sender and is deliberately used where we have a good relationship with the Sender and know they will act quickly on the alert. Steve Linford Chief Executive The Spamhaus Project  

Five Norwegian startups selected to establish U.S. presence NEW YORK, Aug. 15, 2016 /PRNewswire/ — Tapad, the leader in cross-device marketing technology and now a part of Experian, has announced its new entrepreneurial mentorship initiative, the Propeller Program. Five early-stage startups from Norway have been chosen by Are Traasdahl, native of Norway and Tapad’s CEO and founder. The selected companies will share Tapad’s New York City workspace, receive C-level guidance and help establish a U.S. presence. The following companies have been selected to participate in the inaugural Propeller Program – a 12-month program beginning September 19, 2016: Bubbly – Developers of a platform that enables in-store customer feedback with dashboards and tools that facilitate real-time store response BylineMe – A marketplace for freelancers, publishers and brands to connect for content creation and distribution services Eventum – A property-sharing group that digitally assists in securing venues for meetings and corporate events Socius – A content provider for publishers to tell stories using social media Xeneta – A database that organizes the best contracted freight rates in real time and on demand “We are supporting startups that we feel represent the future of service offerings,” said Traasdahl. “It is with incredible pride that we invite these entrepreneurial teams from Norway to join us in New York Citythis year. Mentorship opportunities for early-stage companies are so important, particularly for those based outside the U.S. I look forward to giving the Propeller Program participants access to the expertise of my seasoned team and to our wide network of resources. Hopefully, it will be a game-changing year for many of them.” Contact us today!

As partnership deals mount, aggressive hiring underway for unified cross-screen technology leaders NEW YORK, July 19, 2016 /PRNewswire/ — Tapad, the leader in cross-device marketing technology and now a part of Experian, has announced plans for aggressive expansion in the Asia Pacific (APAC) region. This move capitalizes on Tapad's exceptional performance for brands and marketing technology companies in North America and Europe. With it's proprietary Tapad Device Graph™, the company will enable global, regional and local clients and partners to understand, monetize and measure marketing to users across screens. The Tapad Device Graph is recognized as the most accurate, scalable cross-screen solution in the market today. The decision to expand into APAC was based on increased demand from global, as well as local, brands and clients, many of which have a strong market presence throughout the region. In addition to expanding its roster of world-class data partners, plans include building a world-class team in Singapore. Over the next few months, Tapad APAC will also establish local entities in additional markets. To accelerate its ramp-up, Tapad APAC is actively recruiting in many areas, ranging from skilled and experienced solutions engineers to seasoned sales and marketing professionals. "Tapad is thrilled to be answering the call for cross-device excellence in APAC," said Pierre Martensson, GM of Tapad APAC. "Our Device Graph is adding millions of devices daily and achieves unmatched levels of scale and accuracy while protecting consumer privacy. This meets a critical need in the region." Tapad appointed Martensson as General Manager of Tapad APAC in May, kicking off expansion in the region. Martensson comes to Tapad with nearly a decade of operations experience throughout APAC, having transformed, developed and grown global organizations. To learn more about partnership and employment opportunities available with Tapad in APAC, visit www.experian.com/careers. Contact us today!