Originally appeared on MediaPost
As the digital ecosystem becomes more complex, managing multiple identifiers for consumers has emerged as a significant challenge. From cookies and IP addresses to mobile IDs and universal IDs, marketers and platforms face increasing difficulty in maintaining a unified view of their consumers. Without a coherent identity strategy, campaigns can suffer from poor targeting, limited personalization, and flawed attribution.
Experian understands these challenges and offers solutions to help our partners navigate the complexities of a multi-ID landscape. By utilizing both digital and offline data, we provide the tools to unify fragmented identifiers and maintain a persistent view of consumers. As a result, marketers and platforms get rich insights, accurate cross-device targeting, improved addressability, and measurable advertising.
The shifting identity landscape
For years, the industry has relied on cookies to identify consumers across devices and platforms. However, with ongoing signal loss, including the uncertainty around cookies, and the evolution of privacy regulations, the digital identity landscape has grown more complicated. As consumers hop from one device to another, they are now represented by multiple signals, each tied to a different aspect of their digital behavior.
While this shift brings complexity, it also opens the door for innovation. Marketers and ad platforms now have the opportunity to rethink their identity strategies and adopt more flexible approaches that are not reliant on a single identifier.
This is where Experian comes in.
Connecting the dots: A holistic view of the customer journey
Our identity solutions are designed to help manage today’s multi-ID ecosystem by connecting digital and offline identifiers to a single customer profile. This creates a unified view of the consumer, and when combined with our understanding of customer behavior (e.g. demo, interests, shopping patterns) marketers and platforms get both insights about their customers and the addressability to reach them across channels.
Four examples of what you can do with a strong identity foundation
- If an advertiser wants to make its first-party data more addressable, it can utilize our Digital Graph with universal IDs, hashed emails (HEMs), and connected TV (CTV) IDs to extend its reach.
- A publisher who wants to gain further insights into their audiences and create private marketplaces (PMPs) can achieve this goal with the use of our Digital Graph with hashed emails, universal IDs, mobile ad IDs (MAIDs), CTV IDs, and IPs. The publisher can use this in concert with Marketing Attributes to understand age, gender, household income, buying behavior, and more. The publisher can connect marketing attributes to the Digital Graph via our Living Unit ID (LUID) to understand more about consumers that fall into their segments.
- A demand-side platform (DSP) who wants to extend first-party and third-party audience reach across all digital devices on their platform will use the Digital Graph with all digital IDs to allow users of their platform to select cross-device extension against first-party and third-party audiences.
- A retail media network (RMN) can use our Offline and Digital Graphs to connect in-store and online purchases to a household profile—even when purchases are made by different people. The RMN can then reach that household across digital media platforms and accurately attribute the in-store purchase back to digital ad exposure.
Identity as a strategic asset: Today and in the future
In our paradoxical world where consumers are represented by multiple identifiers, yet marketers and platforms face signal loss, identity is more than a technical issue—it’s a strategic asset. The ability to unify identity data into a single profile provides marketers with the customer intelligence needed to drive growth and stay competitive. Here’s how we do it:
- Deep, persistent customer understanding: With roots in offline, deterministic data like names, addresses, and emails, we provide an accurate and persistent view of identity to our customers. This allows you to maintain a consistent and comprehensive understanding of your customers and their marketing attributes over time.
- Highly accurate and refreshed digital identities: Our signal-agnostic graph is not reliant on any one signal as it includes HEMs, cookies, MAIDs, IPs, Universal IDs, and CTV IDs. Our Digital Graph is updated weekly, ensuring the data is always fresh and addressable. This persistent linkage of individuals and households to their identifiers and devices means your campaigns are always targeting the right people.
- Connected offline and digital graphs for holistic insights: We connect offline and digital identities by following privacy-first best practices, such as preventing re-identification, to allow insights from the offline world to be used in the online world. This integrated approach, enriched with marketing data, gives you better insights, more addressable advertising, and the ability to engage customers across multiple devices while accurately measuring campaign impact.
Transform challenges into opportunities
The rise of the multi-ID landscape presents both challenges and opportunities for the advertising industry. We stand as the trusted partner to navigate this complexity, utilizing insights from the offline world to inform decisions in the online world, enabling personalized marketing and accurate attribution, and helping you achieve your current and future goals.
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NEW YORK, Oct. 24, 2019 /PRNewswire/ — Tapad, part of Experian and a global leader in digital identity resolution, today announced a new partnership with Retargetly, a leading independent full stack data company. The partnership combines Tapad's cross-device identity resolution technology with Retargetly's robust data toolset, allowing brands and agencies using Retargetly's platform to seamlessly access an expanded audience across devices, without compromising precision. In addition to reach expansion, Tapad's global, privacy-safe digital cross-device solution, The Tapad Graph, enables Retargetly's brand and agency clients a more holistic digital customer journey analysis, and efficient campaign capabilities like frequency capping and online attribution. At the same time, Tapad will be able to extend its presence into the LATAM region, tapping into Retargetly's existing regional footprint. "Combining The Tapad Graph's technology with Retargetly's platform will enable customers to make holistic, data-driven decisions that increase the ROI of their campaigns," said Chris Feo, SVP of Global Data Licensing and Strategic Partnerships at Tapad. "We can now offer advertisers the value of both technologies to optimize their marketing initiatives across the globe by creating seamless experiences across multiple devices and channels." Understanding a consumer's cross-device journey is a marketing necessity. A recent study showed that 75% of consumers expect a consistent experience from brands1. With the number of devices per individual rapidly increasing, digital identity resolution becomes essential to create that streamlined experience consumers crave. "Similarly to Tapad, our goal is to offer marketers a suite of products that can increase the ROI of their campaigns," said Juan Amuchastegui, Head of Product at Retargetly. "In order to achieve this, marketers need digital cross-device identity resolution to gain attribution, acquisition and reach expansion capabilities. We chose Tapad as our partner because The Tapad Graph has differentiated global scale, and privacy-safe measures, which we knew would benefit our clients' campaigns." Santi Darmandrail, Managing Director at Retargetly added, "Across the Americas our clients choose to work with us because of our scale, our precision, and our unique approach to what data can do to transform business outcomes. In that scenario, partnering with Tapad and integrating The Tapad Graph onto our platform was really a no-brainer and we are beyond excited to be making that available for our more than 700 clients across the region." To learn more about Tapad and our digital identity resolution products, visit our identity solutions page. Contact us today! About Tapad Tapad, Inc. is a global leader in digital identity resolution. The Tapad Graph, and its related solutions, provide a transparent, privacy-safe approach connecting brands to consumers through their devices globally. Tapad is recognized across the industry for its product innovation, workplace culture and talent, and has earned numerous awards including One World Identity's 2019 Top 100 Influencers in Identity Award. Headquartered in New York, Tapad also has offices in Chicago, Denver, London, Oslo, Singapore and Tokyo. About Retargetly: Retargetly is the leading independent data solution from Latam. Their proprietary platform processes over 25 billion data events a month and transforms them into actionable analytics that drive business results across the board. The recently launched Retargetly Audience Platform (RAM) is the number one data exchange in Latin America, with over 1000 active buyers and millions of dollars traded every year. Regargetly provides services across Latam and has offices in Buenos Aires, Mexico City, São Paulo and New York. For more information, visit www.retargetly.com
NEW YORK, Oct. 16, 2019 /PRNewswire/ — Tapad, part of Experian and a global leader in digital identity resolution, and The Trade Desk, a global advertising technology leader, partnered to integrate The Trade Desk's unified ID solution in April 2019. The Trade Desk's unified ID solution's objective is to serve as a standardized cookie ID to help marketers reach more of their audience on the open internet. After an initial six month period, Tapad reports significant adoption rates and enhanced customer results since their joint integration in April. As a result of the partnership, client brands, agencies, DMPs/ DSPs, Data Providers, Mobile Networks and Measurement/Analytics Providers, saw increased match rates up to 38% and more global coverage without compromising precision. With this combined offering, Tapad's global, privacy-safe digital cross-device solution, The Tapad Graph, connects brands with consumers over 4 billion devices globally. "There is a need for digital identity solutions outside the walled gardens that can accommodate the need for both precision and scale," said Chris Feo, SVP of Strategy and Global Partnerships at Tapad. "Through our partnership with The Trade Desk, we are empowering companies to have a comparable digital identity resolution across the open web as compared to the walled garden environments." Over 25 companies who license The Tapad Graph, such as Annalect, Semasio, Retargetly, and ThinkCX, have also included The Trade Desk's unified ID solution as a key identifier in their graph output. "The vast improvement in scale that Tapad has seen illustrates the value digital identity resolution products can bring for brands," said Nate Gawel, General Manager of Data Partnerships at The Trade Desk. "We're looking forward to continuing work with Tapad to prove that the open internet can deliver the very same benefits many reserve for large platforms." Adoption of the unified ID solution allows all parties across the supply chain (SSPs, DSPs, DMPs and data providers) to utilize The Trade Desk's cookie footprint to increase their own cookie coverage across the global independent internet. For more information, please visit The Trade Desk's unified ID solution site, or https://www.experian.com/marketing/consumer-sync to learn more about Tapad's digital identity resolution products. About Tapad:Tapad, Inc. is a global leader in digital identity resolution. The Tapad Graph, and its related solutions, provide a transparent, privacy-safe approach connecting brands to consumers through their devices globally. Our one-of-a-kind Graph Select offering enables marketers the flexibility and freedom of choice to correlate devices to varied objectives, driving campaign effectiveness and business results. Tapad is recognized across the industry for its product innovation, workplace culture and talent, and has earned numerous awards including One World Identity's 2019 Top 100 Influencers in Identity Award. Headquartered in New York, Tapad also has offices in Chicago, London, Oslo, Singapore and Tokyo. About The Trade Desk:The Trade Desk™ is a technology company that empowers buyers of advertising. Through its self-service, cloud-based platform, ad buyers can create, manage, and optimize digital advertising campaigns across ad formats and devices. Integrations with major data, inventory, and publisher partners ensure maximum reach and decisioning capabilities, and enterprise APIs enable custom development on top of the platform. Headquartered in Ventura, CA, The Trade Desk has offices across North America, Europe, and Asia Pacific. To learn more, visit thetradedesk.com or follow us on Facebook, Twitter, LinkedIn and YouTube. Contact us today!
What generation already has 68 million consumers, is set to be the largest generation ever, and $360 billion of disposable income? While you may think these attributes describe millennials, they are actually a portrait of Generation Z, better known as Gen Z, the newest generation that is emerging in the marketplace. Gen Z is beginning to make an impact worthy of focusing your next auto marketing campaign around. Gen Z and the automotive market Made up of consumers born after 1996, Gen Z is ready to be noticed and become a force to be reckoned with in the market. In the automotive market alone, Gen Z made up 3.8 percent of all new vehicle registrations in the first quarter of 2019. While that number may seem small, consider the fact that in 2015—just four years ago—they only made up 0.5 percent of new vehicle registrations. These are statistics that should make automotive marketers pay attention. Digital consumption of Gen Z Most marketers tend to lump Gen Z with millennials – after all, they grew up with smartphones and social media, so how different can they be than the generation that came of age with the Internet? However, unlike millennials, Gen Z is considered a true “digital generation” – performing many of life’s day-to-day activities online. This means that they do a lot of research when shopping for a product. In fact, according to the Center for Generational Kinetics, 52 percent of Gen Z has looked at online reviews for a product while shopping in-store. But how do digitally native consumers impact automotive marketers? In order to sell cars, marketers’ messages need to be relevant. Like many other generations, Gen Z interacts with brands across a number of different devices and touchpoints. They’re constantly bombarded with messages and advertisements, so much so that it becomes information overload. Auto marketing to Gen Z To create consistent messages that resonate, brands need to communicate across these different touchpoints and tell a story that is relevant to your audience. For example, you wouldn’t show an advertisement of someone buying their dream sports car to a member of Gen Z. Most of these consumers are buying their first car, so it would typically make more sense to show them ads for economical, reliable, sedans or cross-over SUVs. Historically, automotive marketers have relied exclusively on CRM data, but this strategy isn’t effective when it comes to Gen Z, the fact of the matter is that they probably haven’t purchased a car from you previously. Identity resolution and Gen Z auto marketing The recipe for marketing success with Gen Z is identity resolution – combining your first-party identity signals across channels with third-party resources, as well as advanced technology, such as machine learning and artificial intelligence, to truly create and deliver campaigns that are relevant to the youngest generation. The more knowledge marketers have on your audience, such as demographics, life events and purchase behavior, enables them to tailor the messages to the audience in a way that will cut through the noise and resonate. As more members of Gen Z come into the marketplace, automotive marketers will want to ensure they’re meeting them where they are, delivering messages that matter to them. This will help marketers not only sell more cars, but also begin to create relationships that could last for years to come. Your identity resolution partner Experian is here to help you create an identity resolution strategy that will take your automotive marketing campaigns to the next level. We help brands put real people at the center of their business by resolving fragmented identity signals. Deliver personalized, relevant messages across channels to effectively target your ideal customers. Get started with identity resolution today!