We’re excited to introduce the next segment in our Q&A series, Ask the Expert! Ask the Expert features a series of conversations with product experts where we dive into the areas you care most about like identity resolution, targeting, attribution, and more. Our next segment features a conversation about sell-side targeting.
Mike Chowla, SVP of Product at OpenX joins us to chat with Experian’s SVP of Sales & Partnerships, Chris Feo. OpenX is the world’s leading sell-side platform for audience, data, and identity targeting. In their conversation, Mike and Chris review:
- The shift to targeting on the sell-side
- How first- and third-party data are being used on the sell-side
- How OpenX is thinking about alternative IDs
What is sell-side targeting?
Sell-side targeting optimizes the way buyers and supply-side platforms (SSPs) work together. This approach moves the responsibility of inventory and audience targeting from the demand-side platform (DSP) into the SSP, providing advertisers with increased reach and better performance.
With sell-side targeting, locating your target audience becomes easier as you have a more direct connection with publishers. This increases your ability to scale against a target audience. Specifically, the SSP directly matches the buyer’s audience or data segment to the publisher inventory and audience and automatically sends the impression to the buyer’s DSP of choice via a deal ID, providing advertisers with improved reach and performance metrics as well as control over their inventory. With more direct access, your budget can likely go further, and you can decrease your effective cost per mille (eCPM) and get more working media.
“Supply-side targeting is the next phase of how supply path optimization (SPO) and buyers will need to work more closely with SSPs.” – Mike Chowla, SVP, Product, OpenX
Buying on the sell-side vs. open exchange
When buying on the open exchange, you have access to a vast number of impressions. With sell-side targeting, you can apply your campaign targeting directly on the supply-side and activate those impressions through a deal ID. Sell-side targeting works across various formats including web display, mobile, in-app, and connected TV (CTV) for a seamless advertising experience.
OpenX offers the unique capability to match users using their device graph within their SSP. This means you can target users from traditional data sources such as cookies or mobile ad IDs (MAIDs) and reach them in CTV or app environments. This gives you even more reach and precision in your advertising efforts.
The role of first- and third-party data on the sell-side
Buyers are showing a keen interest in bringing their own first-party data into the process of sell-side targeting. Meanwhile, certain agencies have been actively involved in working with identity and data. OpenX is currently collaborating with several agency ID solutions such as Choreograph, Merkel, and Horizon.
Buyers are also purchasing third-party data and data segments from various providers through OpenX’s platform for sell-side targeting purposes. By utilizing this data on the supply side, buyers are able to increase the match rate against their first- and third-party data segments in all environments. This ultimately maximizes scale against these audiences and drives a more efficient CPM due to eliminating waste.
Measurement and attribution on the sell-side
In the current state of SSP advertising, there is more of an emphasis on targeting capabilities than measurement and attribution. That said, SSPs can provide granular log level reports that can be utilized for multi-touch attribution (MTA) or mixed media models (MMM). These granular insights not only inform measurement and attribution models, but they also provide valuable optimization insights such as clearing price.
Additionally, advertisers have all of the same reporting options that they’re used to getting through their DSP because their buys are activated via deal ID in the DSP of their choice.
What to consider when transitioning to sell-side targeting
There are two primary items you should consider when transitioning to sell-side targeting:
- Supply
- Reach
Reach
Collaborating with partners who have the right capabilities can greatly improve reach and audience extension across different devices. For instance, if you bring your first-party audience or a third-party audience and are identifying that consumer via a cookie or MAID, being able to extend that targeting segment to other devices and platforms can be highly beneficial.
Supply
It’s crucial to collaborate with partners who have the right access to supply and direct connections with publishers. While targeting is essential, it’s equally important to have high-quality supply to drive performance.
Reaching consumers in a cookieless future
Whether you’re targeting on the demand or sell-side, it always starts with the consumer and who you’re trying to reach.
Significant changes in the consumer privacy landscape are impacting advertisers’ ability to access various signals emitted by consumers through their devices and browsers. Recent developments from Apple and Google have further amplified this situation.
Alternative IDs as a solution to signal loss
In response, we’re seeing the emergence of alternative IDs like UID2, Ramp ID, and ID5. OpenX supports these types of IDs and considers them crucial for audience buying in a privacy-centric cookie-less future.
We are still in the early stages of this evolution. While some of the IDs have good coverage, cookies will continue to be the primary targeting method as long as they remain available.
Nevertheless, we see alternative IDs as one of several solutions that will become increasingly important as third-party cookies disappear. Contextual buying will also emerge, and a set of solutions will come together to enable advertisers to keep finding their audience in a cookie-less world.
Overcoming signal loss with identity resolution
Looking ahead, as we continue to lose signals due to the evolving consumer privacy landscape, we will witness two things:
- Continued fragmentation
- A wide variety of identifiers
Content will continue to be available on various devices. We’re currently experiencing the emergence of connected TV, but who knows what other devices will surface over the next five to ten years. As cookies disappear, which have been the primary identifier, and alternative IDs are introduced, the wide variety of identifiers will create further fragmentation. This highlights the need for identity in the future.
Identity resolution at Experian matches fragmented identifiers to a single profile to create a unified, cross-channel view of your consumers. Our identity resolution solutions can help future-proof your marketing strategies.
How Experian and OpenX work together
Experian is a key player in OpenX’s OpenAudience solution and helps to power many of their data segments as well as their identity graph. While OpenX collaborates with a variety of providers and operates a fully interoperable platform, Experian remains valuable to the core technology within OpenX’s SSP.
“Experian powers a lot of the data segments and identity graph that OpenX has in our OpenAudience capabilities as part of our SSP.” – Mike Chowla, SVP, Product, OpenX
Watch the full Q&A
Visit our Ask the Expert content hub to watch Mike and Chris’s full conversation on sell-side targeting. In the Q&A, Mike and Chris also share their thoughts on the impact artificial intelligence (AI) will have on the AdTech industry and their go-to sources for staying up to date on all things AdTech.
About our experts
Mike Chowla, SVP, Product, OpenX
Mike Chowla is the SVP of Product at OpenX where he leads product development and innovation, from customer discovery and user research to the development, delivery, and support of a market-leading product suite. Chowla holds a BS in Engineering from the University of Southern California, and an MBA from The University of Pennsylvania.
Chris Feo, Chief Business Officer, Experian
As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats!
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Everyone knows that it’s important for businesses to have a clearly defined brand. In the modern world, the personal brand has become just as important, and many professionals are trying to build up their public reputation, expertise and industry authority. In the digital age, there are many different methods and channels you can use to build your personal brand, but some are more efficient than others. According to Forbes Agency Council, here are some of the most effective ways to develop an authentic personal brand.1. Give More Than You Receive Whatever you do, always aim at giving more than you receive. When you build your network, try to bring value to each new person that you meet. When you get featured in some media, see what you can do for them in return. This is the best strategy because actions speak louder than words. People will remember you for what you are, not what your website is. - Solomon Thimothy, OneIMS 2. Define What You Stand For, Then Align Your Actions Define your mission. What is your purpose? What do you want to accomplish, and what is your key message? Once you have answers to those questions, use that mission as a guiding North Star to consistently reinforce your personal brand every day. This will come across in how you lead, how you interact with employees and peers, how you communicate, and how you give back to the community. - Preethy Vaidyanathan, Tapad 3. Develop A Creative Positioning Statement It’s all about positioning your company. You need to have creative positioning statements about who you are and what your company is doing to benefit its clients. Clients want resolutions to their problems, and that’s where you come to the rescue. It’s either sold or ignored. - Cagan Sean Yuksel, GRAFX CO. 4. Speak At An Event Becoming a keynote speaker gives you access to the things you need to elevate your brand: influencer status, large audiences and media profile. 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The ones who were consistent with their audience and their goals are the ones who had staying power. They became the authors, speakers and consultants. - Scott Baradell, Idea Grove 7. Follow Through Just like a traditional brand, the quality of your offering helps to build your brand. If you are clear on what you can and cannot deliver and always follow through on your word, your personal brand reputation will precede you and will be lifted by the recommendations of others. - Kieley Taylor, GroupM 8. Build A Solid Reputation “Personal brand” is just a new-age name for reputation. Doing your job exceptionally well, going above and beyond, treating people with respect and kindness, having a point of view—essentially any action that builds a solid professional reputation does the very same for your personal brand. - Jess Cook, TMV Group 9. Define Your Voice Establish your unique voice and personal point of view and stick to it in all you do and all you say. Personal brands must be consistent and have consistency in messaging, attitude and behavior. Express your personal brand through comments on articles, at significant events and important platforms where it can best showcase and support your personal point of view and brand persona. - Pat Fiore, FIORE 10. Create And Share Video Content Video is hard for many people. That’s why it can be your competitive advantage if you do it. Video allows you to be seen, heard and felt emotionally in a way that no other medium can. You may say, “That’s not for me” and that’s fine, but good luck competing with those who embrace it. Barriers to video are so low that building a personal brand without it seems as if you are hiding something. - A. Lee Judge, Content Monsta 11. Share Your Point of View In Everything You Do There are a finite number of topics that make for interesting discussion in our industry, so having a point of view and sharing it through crafted content is vital for building your personal brand. You don’t have to be controversial, necessarily, but considering themes and topics and providing honest commentary that demonstrates experience is the quickest way to build your reputation. - David Harrison, EVINS 12. Stay True To You The most effective way to build your personal brand is to be true to who you are. If you are wildly creative and outgoing, show that in your branding! Don’t hold back in your content; post that crazy Instagram picture that shows the world how you think. If you are conservative, then own that. This passion for who you really are—and what your company really is—authentically shines through. – Katy Boos, Remix Marketing Inc. Contact us today!
OpenAudience™ will provide marketers the ability to easily plan and buy advertising for every digitally addressable consumer across the open web LOS ANGELES, May 2, 2019 /PRNewswire/ — For the past decade, the most effective way to advertise in digital media has been on Facebook and Google. Marketers in the U.S. now spend two-thirds of all digital ad spend on the "walled gardens", despite the fact that they receive less than 36 percent of total consumer time spent online. According to eMarketer, addressing this massive asymmetry in advertising – where tens of billions of dollars are over allocated to the walled gardens – is the top concern of marketers in 2019. While programmatic technology has become the primary monetization system for the open web, it has lacked the simplicity and efficacy of walled gardens. Today, OpenX is changing that paradigm by bringing true people-based marketing to the open web for the first time with the introduction of OpenAudience. OpenAudience will provide marketers and publishers with an unprecedented, unified level of knowledge about consumer audiences – through a platform built on privacy by design principles that brings the efficiency and efficacy of walled garden advertising to the open web. OpenAudience is powered by a comprehensive proprietary data asset and supplemented by integrated partnerships with recognized leaders in data and identity like LiveRamp, Tapad, a part of Experian, and more. For marketers, OpenAudience will provide the ability to plan and buy people-based marketing campaigns that combine the impact and ease of use of Facebook advertising with the scale of the open web. OpenAudience is currently in active partner testing with multiple marketers in the U.S., including Fortune 500 financial service and consumer personal care companies, along with one of America's largest online entertainment outlets, and will be generally available to the broader market in Q3 of 2019. For publishers, OpenAudience will deliver user-based knowledge that empowers them to value and sell advertising with unparalleled precision. With the ability to automatically place consumers into high-value audience segments drawn from the more than 240M U.S. Monthly Active Users OpenX reaches across the open web, OpenAudience allows publishers to maximize revenue like never before. "OpenAudience is a natural evolution of programmatic advertising, combining the unified knowledge of people-based audiences with the transactional power of programmatic to create a planning, buying and advertising experience that is unlike anything else in the market today," said Todd Parsons, chief product officer at OpenX. "No exchange in the market today has enabled a unified view of publisher audiences," said Travis Clinger, vice president of strategic initiatives, LiveRamp. "Now, OpenX is democratizing identity across all publishers on the open web, helping marketers to plan and buy audiences the way they do inside walled gardens. We are thrilled to be a key component of OpenAudience." "OpenAudience is an ambitious move into people-based marketing, offering marketers an unprecedented walled garden-like experience on the open web," said Chris Feo, senior vice president of global data licensing and strategic partnerships at Tapad. "As a fellow pioneer in the industry, Tapad is proud that OpenX chose to leverage The Tapad Graph™ to allow marketers and publishers in North America access to our leading digital identity resolution insights across devices." For more information, or to request a place in the private testing phase of OpenAudience, visit: http://www.openx.com, or contact your OpenX account representative today. About OpenX Nobody understands the open web better than OpenX. As the world's largest independent advertising exchange, OpenX makes the efficient people-based marketing buying experience of the walled gardens available to all marketers across the open web. OpenX works with more than 30,000 advertisers across every screen and device, reaching nearly one billion consumers – including a quarter billion unique consumers in the US – and processing more than one trillion transactions globally each day. To date, OpenX has helped deliver more than $3 billion in total monetization to publishers. That's the Power of Open™. Contact us today!
Tom Rolph, VP EMEA at Tapad, part of Experian, says that ad-sponsored streaming services can be successful if they can deliver a higher quality viewer experience than other streaming services. Last week, Hulu, the streaming service acquired by Fox and now owned 60 per cent by Disney, announced it will be regularising its ad loads. The streaming service will be bringing ad breaks down to 90 seconds in an effort to deliver a better viewer experience. This is a positive move from Hulu and one which other ad-supported streaming services should follow in order to be successful in a competitive market. Previously ad breaks on Hulu could vary wildly, from 180 seconds to 240 seconds, due to existing deals with its three owners: Disney, Comcast and AT&T. Over in the UK, we haven’t suffered from quite as inconsistent an approach as in the US, but there is still viewer frustration with the ad experience on ITV Hub and All4, where the problem tends to be over exposure of the same ad. Therefore, this move to standardise ad break lengths for streaming platforms is one that should be embraced on both sides of the pond. An important shift in this space will be to limit the number of ads during each show, but have better ad targeting to minimise repetitive advertising and increase the ROI of ad spend. All of which can be accomplished by investing in identity resolution products that can support CTV devices. Last year Ofcom found that in the UK subscriptions to Netflix, Amazon and NOW TV have risen above those to traditional pay TV services. With Netflix and Amazon both ad-free and NOW TV only a limited ad funded model, it’s clear that there is a growing appetite for ad-free viewing models. A fact that is only further supported when you consider the role of the BBC and BBC iPlayer. But the picture isn’t entirely negative for ad-funded models. There is demand for great content on ad-funded services in the UK, with ITV Hub boasting over 1bn requests and 540m hours of TV watched. The ITV Hub mobile app has also been downloaded on over 27m devices across the country – with over 22m people now registered to ITV Hub database, including more than half of Britain’s 16-24 year olds. However, to continue to attract and retain younger viewers, the experience will have to improve. There are several areas where ad-supported streaming providers need to improve in order to remain top players in this space: Ad experienceAs explored above, both volume and repetition of ads can be a turn off for viewers, but with Brits already spending a total of £303.16m every month on TV streaming services, according to Finder.com, there is potential for free, ad-funded models to flourish as people hit a limit on what they are willing to spend. There are already signs of improvement with the ad experience, with ITV just signing a deal with Amobee to allow for addressable ads on ITV Hub, while Sky’s AdSmart technology remains best in class and has now crossed over the pond to be used by Comcast stablemate NBC. Server reliabilityA cursory search finds little evidence of ongoing reliability problems with Netflix, but much evidence of problems with ITV Hub and All4, which are both prone to crashing. To compete with bigger players with massive server farms, server capacity needs to be tackled. This is especially true when it comes to live events, where many people will recall ITV Hub’s famous fails during the World Cup. While even some of the larger players have had similar streaming issues (for example, Amazon’s move into live sports streaming when they had to pull UK streaming of the US Open Tennis due to user complaints), viewing experience should be prioritised as the space gets increasingly competitive. Getting the content rightAmazon and Netflix have huge content budgets, but UK broadcasters remain strong in this regard, Channel 4 has enjoyed viewing figures of 7.5m for the Great British Bake Off, while ITV pulled in 13.7m for I’m A Celebrity. By building on UK-specific content that speaks to UK audiences, ad-supported streaming services can continue to pull in more viewers. Mobile accessMore and more Brits are choosing to watch TV content on their smartphone or tablet, according to UKOM-approved comScore data. In fact, 6.5m adults visited the BBC iPlayer app to watch video on either a smartphone or tablet, edging out Netflix which attracted 5.8m Getting the experience right on mobile, with the option to download content so it can be viewed in areas of low or no signal, is key.If UK ad-supported TV stations can crack these key areas for their Connected TV offering then they will be set up to succeed and offer a true home-grown alternative to the US streaming giants. Full article here. Contact us today!