Based on the Q1 U.S. Travel Association Consumer Quarterly Tracker conducted by Ipsos, 52% of American adults are eagerly planning to embark on leisure travel within the next six months. With the pandemic limiting travel opportunities for so long, people are more willing than ever to prioritize travel and make up for lost time. With the summer vacation season upon us, it’s crucial to identify consumers who are eager to travel and implement a targeted travel advertising strategy. To help you stand out in the competitive marketplace, we’ll share five audiences you should consider when building out your summer travel advertising activation plan.
Five travel advertising audience categories
With so many travel audiences out there, it can be overwhelming to figure out which ones to target. That’s why we’ve compiled a list of the top five audience categories you should focus on:
- Seasonal spenders
- Frequent travelers
- Travel transportation methods
- Luxury travelers
- Vacation type
Let’s break down each category so you can better understand the travel behaviors and preferences of each group.
Seasonal spenders
These travelers are known for their willingness to spend during peak travel seasons. They’re willing to spend more for travel experiences and have a high propensity to travel.
Let’s take a look at a few audience segments included in this category that you can activate as part of your summer travel advertising strategy.
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Summer Trips: Consumers in this segment are frequent, high spenders of summer travel.
- Mobile Location Models > Visits > Summer Break Travelers: Consumers in this segment are likely to travel during summer break.
Retail Shoppers: Purchase Based
With Experian’s Retail Shoppers: Purchase Based audiences, you can reach consumers who have a high propensity to buy in specific categories like toys, furniture, apparel, and more. This audience is created by combining known credit and debit transactions with advanced modeling to ensure the highest likelihood of future purchases.
You can use these audiences to find travelers interested in the outdoors that spend their money on related gear and activities, or travelers who use rental cars throughout their trip.
Mobile Location Models
Our Mobile Location Models are based on a statistical analysis of mobile location data from devices. The model is built from individual, household, and area-level Experian Marketing Data.
You can use these audiences to find travelers that like to visit theme parks, travel during the July 4th holiday, and travel during summer break.
Frequent travelers
Consumers in this audience category prioritize travel as a lifestyle choice and they’re always looking for their next adventure. They’re willing to spend money to make their travel dreams come true and often participate in loyalty programs to earn rewards.
Here are just a few examples of the audience segments you can activate to target frequent travelers as part of your travel advertising strategy:
- Lifestyle and Interests (Affinity) > Travel > Frequent Flyer Program Member: Consumers in this segment are likely to be members of frequent flyer programs.
- Retail Shoppers > Purchase Based > Travel > Hotels > Frequent Spend: Consumers in this segment frequently spend at hotels like Holiday Inn, Hyatt, Marriott, and Wyndham.
Lifestyle and Interests
Experian’s Lifestyle and Interests audience segments make it easy to identify and target consumers based on their lifestyle characteristics. These audiences cover a wide array of lifestyle categories, such as:
- Activities/Interests
- Purchasing Behavior
- Contributors/Memberships
- Lifestyle/General
You can use these audiences to find travelers that enjoy boating, like to visit zoos, and are fishing enthusiasts.
Travel transportation methods
This audience category consists of the transportation methods travelers use to reach their destination or use throughout their travel experience.
Here are just a few examples of the audience segments you can activate to target travelers based on their preferred mode of transportation as part of your travel advertising strategy:
- Autos, Cars, and Trucks > Vehicle Lifestyle Ownership > Recreational Vehicle (RV) Travelers: Consumers in this segment are likely to currently own an RV and use it for travel.
- Lifestyle and Interests (Affinity) > Travelers > Air Travel (FLA / Fair Lending Friendly): Consumers in this segment are interested in traveling by plane based on their internet activity in the last 90 days.
Luxury travelers
These high-end travelers seek exclusive, high-end experiences, from top-tier dining to luxurious accommodations.
Here are just a few examples of the audience segments you can activate to target luxury travelers as part of your travel advertising strategy:
- Consumer Financial Insights > Discretionary Spend – Travel > $10,000+: Consumers in this segment are likely to spend more than $10,000 for travel.
- Retail Shoppers: Purchase Based > Travel > Hotels: Luxury: Consumers in this segment are frequent, high spenders at high-end hotels like Renaissance Hotels, Westin, and Hilton Hotels.
Vacation type
Unlike the previous categories, our vacation type category focuses on the type of trip a traveler is planning and the destination they’re heading to. Whether it’s a beach getaway or an adventure-filled trip, segments within this category can help you target consumers looking for those particular experiences.
Here are just a few examples of the audience segments you can activate to target travelers by vacation type as part of your travel advertising strategy:
- Retail Shoppers: Purchase Based > Travel > National Park Travelers: Consumers in this segment are likely to travel to national parks.
- Travel Intent > Activities > Winery Distillery Brewery Tours: Consumers in this segment are likely to visit wineries, distilleries, and breweries while traveling.
Family size and structure
In addition to our five recommended summer travel advertising audience categories, it’s important to add audiences related to family size and structure to your targeting strategy for the summer travel season.
Families with children, for example, are a significant market for summer travel, as parents are looking to create memories with their kids before they go back to school. Families with children have distinct needs and preferences when it comes to travel. For instance, they may need larger accommodation options, kid-friendly activities, and safe environments.
On the other hand, married couples with no children or single travelers may have different preferences for their travel experiences. These groups may be looking for more adventurous or adult-oriented experiences, such as camping, hiking in national parks, or winery tours. By segmenting your audience based on family size and structure, you can provide more relevant and personalized recommendations to your target audience, leading to higher engagement and conversion rates.
Here are just a few examples of the audience segments you can activate to target travelers based on their family size and structure as part of your travel advertising strategy:
- Demographics > Marital Status > Single: Consumers in this segment are likely to be single.
- Lifestyle and Interests (Affinity) > Moms, Parents, Families > Married Mothers: Consumers in this segment are likely to be married females with at least one child under the age of 18 years old.
- Demographics > Presence of Children > Ages: 0-18: Consumers in this segment are likely to have children between the ages 0 to 18 years old in a household.
- Demographics > Presence of Children > Ages: 7-9: Consumers in this segment are likely to have children between the ages 7 to 9 years old in a household.
We can help you reach summer travelers
From seasonal spenders to luxury travelers, there are a host of audiences you should keep in mind as you build out your summer travel advertising strategy. Experian audiences can help you tap into the potential of your summer campaigns by enabling you to identify, reach, and engage with a variety of travelers in their preferred channels.
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NEW YORK, May 4, 2016 /PRNewswire/ – Tapad, the leader in cross-device marketing technology and now a part of Experian, has been honored with two iMedia ASPY Awards. Announced on May 3rd at the iMedia Summit in Lost Pines, TX, Tapad's 2016 ASPY Awards include "Best Customer Service" and "Best Mobile Partner." In 2015, Tapad's proprietary technology, Tapad Device Graph™, was named "Best New Media Innovation" and Tapad employee Chris Martin was awarded the "Rising Star Award." The iMedia ASPY Awards – determined exclusively by agency votes – recognize the industry's top marketing technology, media companies and publishers for outstanding service to agencies. The award for "Best Customer Service" recognizes Tapad's client services team and their dedication to helping agencies fully understand their consumers' behavior and achieve the best cross-screen campaign ROI through Tapad's Campaign Pulse and TV Pulse analytics reporting. The "Best Mobile Partner" win recognizes the abilities of the Tapad Device Graph™ to deliver unified cross-screen solutions for the company's partners. "We are privileged to have a talented and dynamic group of people on our client services team, and we are honored to be recognized by iMedia Connection and our agency partners," said Tapad Founder and CEO, Are Traasdahl. "We have always strived to provide the best solutions and the best customer support, so it's extremely gratifying to be rewarded for our efforts. If our clients and partners are happy, we are happy." For more information on the iMedia ASPY Awards please visit: http://aspyawards.com. Read the full press release here. Contact us today!
This article is an excerpt from Experian Marketing Services’ 2016 Digital Marketer Report. Download the full report to discover more insights and trends for the upcoming year! Support your mobile app with other mobile marketing initiatives Marketers are fascinated by mobile, and for good reason. It’s increasingly the device of choice for consumers. SMS and MMS messages, push notifications and the app inbox all offer marketers the ability to communicate directly with customers in a way that is immediate and friendly. Yet there seems to be an interest gap between developing mobile apps and building other mobile initiatives. In this year’s Digital Marketer Survey, 53 percent of respondents indicated that they plan to integrate a mobile app into their mobile marketing program in 2016, compared with only 40 percent for other mobile programs like SMS or MMS. Without a doubt, well-designed apps can be incredibly useful for building the brand relationship. Good apps focus on improving the customers’ experience by making their lives easier – by tailoring the content to their personal experience or lessening the number of steps it takes for them to perform an action. In service-based industries, apps can alleviate the need for in-store or in-branch services, helping companies become more lean and efficient. For example, consumer bank apps have redesigned the experience of depositing a check or transferring money between accounts, allowing them to cater to their customers’ needs faster and more efficiently than ever possible through a physical teller. That said, mobile apps are also time- and resource-intensive to develop, especially if they are well designed. Other mobile initiatives, like SMS and MMS text messaging programs or mobile wallet, require less investment to create and maintain. Additionally, imagine if every marketer who shared a plan to build an app actually followed through. That would mean a lot of competition for customers’ limited phone space. This is why I find the interest gap fascinating. Mobile apps are useful, but they should be part of a cohesive mobile strategy, supported with other mobile programs like SMS and MMS messaging that are less costly and can serve as an effective alternative for communicating with customers who have push notifications disabled, are inactive users, don’t have compatible phones or simply haven’t downloaded your app. Business needs can dictate mobile marketing strategy This concept is especially important for brands that use the mobile space to communicate service-related or operational messages, such as shipping and delivery notifications, fraud alerts or travel delay notices that require immediacy. These kinds of messages are time-sensitive and valuable. Customers who don’t have your app will benefit from their receipt if you offer it to them via another channel. Of course, it’s important to remember that not every business fits usage of SMS and MMS or app programs. Consider the needs and preferences of your unique customers to determine the need to develop a mobile program. After all, mobile experiences that are not well thought through may be more damaging than beneficial. According to a Google study of smartphone users, 66 percent of consumers will take negative action if a mobile site or app doesn’t satisfy their needs, such as being less likely to return to the site or app (40 percent) or purchase products from the company in the future (28 percent). Ultimately, if you’re investing in a mobile app experience, don’t forget about the power of a complimentary text message strategy. Mobile app marketing and text messages can go hand in hand. Develop an SMS experience that proves the value of your brand in the mobile space. Once you do, your customers and prospects will be more likely to believe in the value of your full app experience.
Cross-screen marketing tech firm, Tapad, drove unified campaign; partnered with Statiq to measure cross-screen impact on in-store visits LONDON, March 8, 2016 /PRNewswire/ — Carat North completed the UK's most comprehensive digital campaign with Tapad, the leader in cross-device marketing technology and now a part of Experian. Coupled with location-based audience data from Statiq, this marks the first time a UK-company has measured the impact of unified, cross-screen campaign on in-store visits. Carat North served display and video ads to grocery shoppers for the leading retailer ASDA from August through October. During the campaign, Tapad utilized Statiq's audience data to measure which users visited a store after being exposed* to the campaign's ad on multiple devices. The digital campaign demonstrated a lift of 59% for in-store visits when users were exposed to ads on three devices over people who were shown an ad only on onescreen. Those who engaged with the ad were also 411% more likely to visit an ASDA store. Of those who were exposed to an ad, 248% were more likely to visit a store. Impressions served to mobile devices saw the highest success rate with an in-store visit lift of 67%. The campaign leveraged Tapad's proprietary technology, The Device Graph™, which Nielsen confirmed Tapad's cross device accuracy to be 91.2%, to serve ads sequentially on connected devices belonging to the same user. CARAT NORTH: "The ability to know which devices belong to our customer, coupled with the ability to deliver the right ad, and right message, wherever they are and on whatever device they're using, has been something this industry has long needed," said Steve Thornton, Digital Account Manager, Carat North. "We're impressed with the results that have come from the work with Tapad and Statiq for this media-first, and look forward to continuing to offer these solutions to clients like ASDA. Matching unified cross-device capabilities with real insights on campaign performance is an invaluable advantage in the marketing world." TAPAD: "This campaign is a perfect example of the capabilities of cross-device advertising," said Are Traasdahl, Founder and CEO, Tapad. "In addition to reaching users across devices, we're able to analyze campaign results and determine how different combinations of ad exposure, creative type or view frequency affected their decision to visit a location." STATIQ: "As a location data specialist, Tapad is our ideal partner – they are an industry leader and by working with them we are able to determine the impact unified messaging has on real world consumer behaviours," said Dean Cussell, Co-Founder of Statiq. "We believe this type of analysis will significantly aid brands in optimising future ad spend." About Carat North Carat North is a leading independent media planning & buying specialist in digital and non-traditional media solutions. Owned by global media group Dentsu Aegis Network, the Carat network is more than 6,700 people in 130 countries worldwide across 170 cities. Carat defined the sector when established as the world's first media independent in 1968 and is now Europe's largest media network, a position held for more than 15 years. For more information visit www.carat.co.uk About Tapad Tapad Inc. is a marketing technology firm renowned for its breakthrough, unified, cross-device solutions. With 91.2% data accuracy confirmed by Nielsen, the company offers the largest in-market opportunity for marketers and technologies to address the ever-evolving reality of media consumption on smartphones, tablets, home computers and smart TVs. Deployed by agency trading desks, publishers and numerous Fortune 500 brands, Tapad provides an accurate, unified approach to connecting with consumers across screens. In 2015, Tapad began aggressively licensing its identity management solution, the Tapad Device Graph™, and swiftly became the established gold-standard throughout the ad tech ecosystem. Tapad is based in New York and has offices in Atlanta, Boston, Chicago, Dallas, Detroit,Frankfurt, London, Los Angeles, Miami, Minneapolis, San Francisco and Toronto. TechCrunch called the powerhouse Tapad team "a hell of a list of entrepreneurs who created some of the most valuable online advertising companies of the last decade." Among Tapad's numerous awards: EY Entrepreneur of The Year (East Coast) 2014, among Forbes' Most Promising Companies two year's running, Deloitte's Technology Fast 500, Crain's Fast 50, Entrepreneur 360, Digiday Signal Award, iMedia ASPY Award, and a MarCom Gold Award. Read the full release here. *Tapad utilized Statiq's audience data to measure which users visited a store during, or within one month of, being exposed to the campaign's ad on multiple devices. Contact us today!