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As TV measurement continues to evolve and blend with digital, marketers need to stay on top of the newest trends to understand and capitalize on viewer behavior across all screen types. Several key developments for TV measurement in 2024 are helping shape the industry, including Nielsen’s global expansion and the increasing interest in alternative measurement providers.
Read on to learn more about how these changes can impact the future of TV measurement.
TV measurement background
In the ever-shifting terrain of television measurement, one name has long stood as the bedrock: Nielsen.
Nielsen
Nielsen is a leading provider of TV audience measurement and analytics. It is known for its TV rating system, which tracks viewership across various demographics and time slots. Nielsen’s data is used by media companies, advertisers, and broadcasters to understand audience preferences, develop, and plan advertising campaigns, and monitor program performance.
Nielsen’s recent global expansion
Nielsen has continued to expand its global coverage and now fully represents 100% of TV households in the continental U.S., delivering comprehensive and accurate audience measurement. Through this expansion, Nielsen has remained a go-to resource for domestic and international television analytics.
In 2021, Nielsen faced a significant setback when it was stripped of its MRC (Media Rating Council) accreditation, sending shockwaves through the industry. While the accreditation was eventually reinstated in 2023, the incident underscored the need for diversification and alternatives within TV measurement.
TV measurement competitor outlook
For decades, advertisers and agencies have relied on Nielsen’s metrics as the gold standard, a trusted source of data guiding ad spending and campaign strategies. However, recent developments have shaken this foundation, prompting a reevaluation of the TV measurement landscape.
One notable trend emerging in tv measurement in 2024 is the increasing interest in alternative measurement providers. As advertisers seek greater transparency, accuracy, and flexibility in measurement, many are exploring options beyond Nielsen. These providers offer distinct advantages and drawbacks, presenting advertisers and agencies with a wealth of options and considerations.
Here are the main competitors in the field.
Panel-based TV measurement providers
Panel-based TV measurement has long been a staple in the industry, relying on representative samples of viewers to extrapolate audience behavior. In 2024, several providers offer panel-based solutions, each with different strengths.
Comscore
Comscore is a key player in panel-based TV measurement, offering comprehensive audience measurement solutions for both linear and digital television. With its massive panel of opted-in households, Comscore provides advertisers with detailed demographic and behavioral insights, enabling targeted advertising strategies. Comscore recently earned MRC accreditation for total household and average audience measurement in national and local TV reports.
Kantar Media
Kantar Media offers a range of panel-based TV measurement services, including audience measurement, ad effectiveness measurement, and competitive intelligence. With its global footprint and deep expertise in media analytics, Kantar Media helps advertisers understand audience trends and optimize their media investments.
Kantar Media is currently working to create a cross-media measurement panel similar in size to what Nielsen offers. While Kantar Media does not presently operate in the U.S. TV measurement market, it would be a formidable competitor should it move into the arena.
ACR-based TV measurement providers
Automatic content recognition (ACR) technology has revolutionized TV measurement, allowing for real-time monitoring of content consumption across devices. In 2024, several providers use ACR technology to deliver innovative measurement solutions.
iSpot.TV
iSpot.TV has emerged as a leading provider of ACR-based TV measurement, using its advanced technology stack to capture and analyze TV ad exposures in real-time. Through its acquisition of 605, iSpot.TV strengthens its position in the market, offering advertisers enhanced audience targeting and attribution capabilities.
iSpot.tv’s ad catalog and ad occurrence data are fully accredited by the MRC, which is one of its strongest assets.
Samba TV
Samba TV offers a comprehensive ACR-based TV measurement platform, providing advertisers with insights into audience behavior across linear, streaming, and connected TV environments. With its robust data infrastructure and machine learning algorithms, Samba TV enables advertisers to optimize their TV advertising campaigns for maximum impact.
Samba has recently partnered with HyphaMetrics to create an alternative panel to compete with others in the market.
TVision
TVision is a smaller competitor in this group that blends ACR-based TV measurement solutions with a panel-based approach, offering advertisers and networks real-time visibility into viewer engagement and attention metrics. By tracking viewer attention and emotional response, TVision helps advertisers understand the effectiveness of their TV ad campaigns and make data-driven decisions.
Advantages of alternative measurement providers
As the TV measurement landscape continues to evolve in 2024, alternative measurement providers present compelling advantages over traditional approaches. Let’s explore three key benefits of embracing alternative measurement providers.
Diverse data sources
Alternative providers use a wide array of data sources, including set-top boxes, smart TVs, streaming platforms, and digital devices, offering a more comprehensive view of audience behavior.
Granular insights
Many alternative providers offer granular insights into viewer demographics, preferences, and engagement metrics, allowing for more targeted and effective advertising strategies.
Real-time analytics
Some providers offer real-time analytics capabilities, enabling advertisers to optimize campaigns on the fly and capitalize on emerging trends and opportunities.
Challenges with alternative measurement providers
Alternative providers face several key challenges that need to be addressed before they are widely adopted. Let’s dive into each challenge in more detail.
Fragmentation
With multiple providers using different methodologies and metrics, achieving standardization and comparability across campaigns can be a daunting task.
With the proliferation of over-the-top (OTT) services, the TV measurement landscape has become increasingly complex, with new platforms emerging regularly. While ACR technology has enhanced data collection directly from televisions, the market remains highly fragmented, with many manufacturers (like Vizio, LG, and Samsung) building their own ACR solutions.
Data privacy concerns
As TV measurement becomes increasingly data-driven, concerns around consumer privacy and data ethics loom large, necessitating robust privacy protocols and compliance measures. We’ve already seen lawsuits around the ACR approach to TV measurement.
Education and adoption
Shifting away from the familiar territory of Nielsen requires education and buy-in from stakeholders, including advertisers, agencies, and media buyers, which can be a gradual and iterative process.
Importance of an identity graph in TV measurement
As the TV measurement landscape trends toward a blend of options instead of singular approaches, the ability to identify and target audiences across platforms is crucial. An identity graph serves as a foundational tool that can enable brands and advertisers to resolve disparate data sources into a unified view of the consumer.
Embedded within our suite of products, our Graph offers a distinct advantage for accurate attribution and reporting. As the industry shifts toward cross-channel campaigns, our in-house nationally representative device graph becomes increasingly invaluable.
Unlike many providers, we seamlessly merge offline and digital data, enabling superior ID resolution and matching capabilities. This allows us to consolidate media logs from diverse sources, providing our clients with comprehensive reports for precise cross-channel comparisons.
As advertisers navigate the complexities of the TV measurement landscape in 2024, using the capabilities of identity graphs like Experian’s will be essential for driving effective cross-channel advertising strategies and maximizing ROI.
How Experian supports TV measurement
Experian has been in the TV measurement space for decades and offers flexible attribution reports that can attribute media spend on TV to real actions or outcomes, such as website visits, physical location visits, and online and offline sales. We also have unique data through our automotive and financial databases that can be used for attribution.
Through our Consumer Sync solutions, you can elevate your attribution quality to understand the true path to conversion by linking all digital touchpoints to a single person.
Navigating the next frontier of TV measurement
TV measurement in 2024 presents both challenges and opportunities for understanding audience behaviors and preferences. We anticipate a continued migration toward alternative providers as advertisers seek greater flexibility and accuracy in measurement. We expect a fragmented future for TV measurement, where data sources extend beyond traditional giants like Nielsen to include numerous smaller players. Despite the entrenched role of linear TV measurement, advertisers must adapt to a blend of data from diverse sources to navigate the evolving landscape.
At Experian, we have the solutions to help you tackle 2024 marketing trends and make the most of your consumer marketing data. Our Graph enables seamless tracking across devices and channels, allowing us to implement first-touch, last-touch, and multi-touch attribution models with unparalleled accuracy. By harnessing the capabilities of our Graph, our attribution solutions can assign value to every crucial touchpoint in the customer journey, giving you a more holistic and comprehensive view of your campaign performance.
Connect with an Experian expert to learn more about how we can help you succeed in your marketing efforts.
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Hi, Dana here with an update on my holiday shopping post from before Thanksgiving. Like I thought, I was able to get most of my shopping done that Black Friday weekend. It was all pretty fast and easy, but I did have one not so great experience too. My sister knew I was going to get something for my niece, so when she got an email from Toy World that everything would be 50% off on Black Friday she forwarded it to me to let me know. I was thrilled. I had done some searching for good toys this year and had some ideas. While I normally would shop online, the Toy World coupon said the 50% off was in-store only so I braved the crowds for a good deal. Unfortunately, when I got there I learned that the email was wrong – only select items were 50% off and others were buy one, get one 50% off. I was pretty upset because the hottest toys were the ones excluded from the deal. I came all that way based on the email. I wound up getting a gift, but I could have saved myself the hassle and long lines, especially since I didn’t get a deal that was different from any other day. That was a rough start to the shopping weekend, but, no worries, things improved. I have to tell you about my best shopping experience – I’ve been telling everyone! This year I used Pinterest to see what my mom has had her eye on lately. One of her pins is a food processor and I think that’s a perfect gift for her. I’m a card holder and reward member at Aaron’s department store and I know they carry some really nice kitchen appliances. They also happened to send me great Cyber Monday coupons in the mail – it was perfect timing. I went online on Cyber Monday, used the promo codes from the coupons and not only got great deals, but got free shipping too! How easy was that?! They also sent me shipping notifications so I knew exactly when to expect the package. I am really happy that I got something great for everyone on my list and now have time to enjoy the rest of 2012. I hope you enjoy it too! XOXO, Dana Editor’s note: You can tell that Aaron’s knows Dana. They used their direct mail piece to send her online offers because they know that’s her preferred purchase method. They’ve won her over once again and created a brand advocate. Learn where your company stands in your marketing efforts today, and how you can help move efforts forward to ensure your customers have good experiences like Dana had with Aaron’s, and avoid bad ones like her trip to Toy World.
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