All posts by Justin Hastings
For the eighth consecutive year, the Orange County Register has named Experian as one of the Top Workplaces, with the company securing the #1 ranking for the second time in three years. The award, which is based on employee feedback in a survey of hundreds of leading companies in Orange County, recognizes our company’s culture of innovation and inclusion, and our commitment to employees and communities during the pandemic. For more than 40 years, Orange County has been at the heart of our North America operations, and as we persevere through these challenging times, we are especially honored to be recognized for our dedication to maintaining a healthy, collaborative work environment and achieving higher performance while giving back. This award demonstrates the resilience, talent and compassion of all the people who work here at Experian. Since the start of the pandemic, we have further expanded our dedication to social good by creating new opportunities to support employees and the broader community. Because we are founded on a culture of innovating through bringing together technology and data, we were able to quickly respond to COVID-19 and honor our commitment to using data for good. Maintaining company culture All our decisions are driven by our desire to lead with empathy, and ensuring our employees feel valued and protected, while simultaneously mobilizing our resources to positively impact society, creating greater levels of financial and social inclusion. Although we had technology in place to easily initiate working remotely, we supported the transition to remote working by launching initiatives dedicated to mental and physical well-being, including a COVID-19 Resource Center, enhanced sick-leave policies, increased opportunities to ensure continuity of professional development, as well as an ASPIRE to be Well guide, in partnership with our Employee Resource Groups (ERGs). Giving back Throughout the pandemic, our employees have felt compelled to help clients who were facing unprecedented and unforeseen challenges. Different groups and employees of all levels began working together to develop new products and services to help clients, customers and communities persevere. This included free credit reports for small business, adding video streaming service payments to Experian Boost, hosting #CreditChat on social media, the Experian CORE heatmap, COVID-19 U.S. Business Risk Index , Experian® Health Payer Policy Alerts and updated fraud protections through the Business Resources Website. As part of our United for Financial Health initiative, we also launched two new partnerships with non-profit organizations to empower vulnerable consumers and those marginalized by the pandemic. In collaboration with Operation HOPE, we are helping vulnerable communities improve financial health with its data, analytics, products and services. Most recently, we partnered with NAACP Empowerment Programs to offer Home Preservation Grants to African Americans at risk of losing their homes. Although COVID-19 has been a source of stress and anxiety for businesses and individuals alike, we remain committed to helping employees reach their full potential and demonstrating that values and purpose do not change in a crisis. We are honored that the Orange County Register is recognizing our tireless efforts to make a difference in the communities in which we live and work.
We are proud of our workplace culture at Experian North America. Today, we released our third annual inclusion and diversity “2019 The Power of You” report. We encourage our employees to bring their whole selves to work and have created a culture of inclusion that helps to fuel our continued product innovation. Our Power of You movement began in 2017 to raise awareness about our efforts around inclusion and to provide employees with greater transparency of the initiatives that are part of this program. Progressive policies across a wide range of initiatives such as pay equity, paternal leave, flexible working arrangements and corporate social responsibility help to make our employees feel proud, committed and empowered to work at Experian. “Diversity of background, of experience and of thought bring new ideas to our organization which foster the innovation that helps to improve the lives of consumers every day. Our culture of inclusion and diversity underpins our business success which, underpins what our brand stands for,” said Craig Boundy, CEO of Experian North America. “With the launch of our ‘2019 The Power of You’ report, we are excited to share how our inclusive workplace is helping to drive our culture of innovation.” Some highlights of our 2019 report include: We have 1,200 women in STEM positions 47% of new hires are women and 44% are non-white Women and men are promoted equally We created our newest ERG, Aspire, which focuses on mental health and physical disability awareness and caregiving We have a total of eight ERGs with 1,200 active participates Employees participate in events including charity walks, fundraising events, and toy and food drives, among others Events recognize International Women\'s Day, Veteran’s Day, the Lunar New Year, National Coming Out Day, Cinco de Mayo, Asian Pacific American Heritage Month, Black History Month, Ramadan, Kwanzaa, Hispanic Heritage Month and Diwali, among others Employees spent more than 12,000 hours volunteering With the support of our employees, we donated more than $10,000 for California wildfire relief to the Red Cross Employees packed a total of 65,880 meals volunteering with Rise Against Hunger locations in Costa Mesa, Allen and Franklin, California We currently have 38 clubs with 800 members We rolled out a new Paid Family Care Leave Program, expanding on our existing Paid Parental Leave Program Additional programs include the launch of a new, enhanced Employee Assistance Program, which offers a greater level of resources and benefits for mental and behavioral health for employees and families and the Experian Hardship Fund, launched in 2018 to help employees who are facing financial hardship. We continued our Humans of Experian video series, which highlights the stories of employees who have unique backgrounds that enhance the diversity of our company. We also had hundreds of our employees from throughout the organization volunteer to personally evaluate Experian Boost™. Employees participated in this program because they believed in the product’s potential to help millions of Americans. At Experian, we continuously foster a culture of development and growth and we have various forms of mentorship, career paths and leadership programs to support our employees. Our commitment to creating an inclusive workplace has also received numerous accolades. We were named one the 100 Best Companies to Work For in 2020 and one of the Best Workplaces for Diversity in 2020 by Fortune and Great Place to Work. Additionally, for the second consecutive year, we were awarded a perfect score in the Human Rights Campaign Foundation\'s 2020 Corporate Equality Index. Experian was also named a Top Workplace in 2020 in Orange County, Calif., by the Orange County Register for the seventh consecutive year, and one of the world\'s most innovative companies by Forbes magazine for five years. A copy of this year\'s report can be found here.
At Experian, we value a workplace culture based on inclusion, innovation and the diversity of perspectives that each of our employees bring to work every day. In recognition of this commitment, we are extremely proud to be named to Fortune’s “100 Best Companies to Work for in 2020” list. Each year, Fortune recognizes the 100 best companies in the U.S. to work for and examines company programs as well as opportunities for innovation, among other factors. To determine the list, Great Place to Work oversaw the country’s largest ongoing annual workforce study. The organization analyzed the feedback from 4.3 million employees in the U.S. to more than 60 survey questions describing the extent to which their organization creates a “Great Place to Work For All.” The ranking accounted for the experiences of all employees including women, people of color, members of the LGBT community, older team members, and disabled employees. At Experian we aspire to have a truly diverse and inclusive workplace that fosters innovation, and have created a variety of different programs to achieve this goal. As part of this, we celebrate our diversity through a range of fun, engaging and informative cultural events, including those supported by our Employee Resource Groups (ERGs). Employees can also join one of our many social clubs to share interests with colleagues, or volunteer with nonprofit organizations to give back to the communities in which Experian operates. Our culture of inclusion is truly something to celebrate, and that’s because of every single person who makes up the Experian family and brings our brand to life every day. All of this is supported by our culture of continuous innovation; from the way we work to the solutions we create. This commitment to innovation has helped us create a workplace where our teams across the world have a desire to help change the lives of millions for the better. The diversity of thinking across Experian, and the way in which we harness it, helps fuel our innovation and ultimately our ongoing success as a business. This makes our work relevant to our consumers and clients, adding more value in their own lives – creating a better tomorrow for them. As a result, we continue to have a positive impact on consumers, businesses and the economy. We do this with our products, technology, and innovation — from finding breakthroughs around better utilizing data, to identifying ways we can make access to credit faster and simpler for millions around the world. At Experian, we are dedicated to making our workplace more just than a business. It’s a community that supports all our employees and promotes a culture where people can be comfortable being their authentic selves. And because of that commitment, we’re proud to join the ranks of Fortune’s “100 Best Companies to Work For in 2020.”
At Experian we’re proud of our culture and commitment to honoring, practicing and celebrating the values of diversity and inclusion. Which is why we’re especially thrilled to be starting the year with some remarkable honors in recognition of our culture. Fortune and Great Place to Work have named Experian North America as one of the Best Workplaces for Diversity. Additionally, for the second year, Experian was awarded a perfect score in the Human Rights Campaign Foundation’s 2020 Corporate Equality Index. Each year, Fortune honors 100 companies in the U.S. that do the most to create inclusive cultures for women, people of color, LGBTQ people, employees who are Boomers or older, and people who have disabilities. The Human Rights Campaign Foundation’s 2020 Corporate Equality Index is a national benchmarking tool on corporate policies and practices pertinent to lesbian, gay, bisexual, transgender and queer employees, and Experian has earned the distinction of “Best Places to Work for LGBTQ Equality.” We’re extremely proud of these awards and the culture we’re building here at Experian. We truly believe in embracing inclusion and diversity and celebrating the differences among our employees. Through our Power of YOU inclusion and diversity commitment, we seek to create an environment where everyone is comfortable bringing their whole self to work, regardless of differences or backgrounds. As part of this effort, we have a variety of initiatives including eight Employee Resource Groups, which are sponsored by Experian and led by our employees. Additionally, everyone across the company is encouraged to play a key role in the creation of our latest innovative products. For example, this past year, we launched Experian Boost™, a free, first-of-its-kind, consumer-controlled tool that has the potential to impact an individual’s financial health for the better. Hundreds of employees from throughout the organization volunteered to personally evaluate Experian Boost because they believed in the product’s potential to help millions of people across the U.S. Throughout the past few years, Experian has received numerous accolades for our workplace and culture, including being named a Top Workplace in Orange County, Calif., by the Orange County Register for the seventh consecutive year, and being named one of the world’s most innovative companies by Forbes magazine for five years. Our ongoing goal is to further an inclusive and innovative workplace, which helps contribute to greater financial health and inclusion for everyone.