Tag: patient experience
In the healthcare industry, transparency is everything — you want your patients to be as informed as possible every step of the way. Unfortunately,...
Patient responsibility for their cost of care is rising dramatically. By 2025, it’s estimated that 20 percent of all consumer earnings will go to...
Between 2015 and 2017, patients’ direct responsibility for their healthcare payments grew by 29.4 percent, according to a study by Black Book. On average, that...
When was the last time you tried a new restaurant without reading at least one Yelp review beforehand? If you’re anything like the majority of...
Providers can improve the customer experience and bottom line with the power of data and analytics. Introduction In an increasingly competitive and consumer-driven healthcare...
Last year, a Kaiser Family Foundation study revealed that employer-based health insurance deductibles in the U.S. were at an average of $1,505. In 2006, the...
In a new whitepaper, Technology and Data-Driven Decisions Driving Best Practices for Patient Collections, Experian Health analyzes the results of two recently fielded surveys aimed...
Manually cold-calling patients to remind them of upcoming appointments or of bills nearing a due date has never been an effective engagement strategy. On...
With the ability to research products, compare price information, and conduct transactions all from their mobile devices, today’s consumers are more savvy than ever....
