Customer Targeting & Segmentation

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With Hispanic Heritage Awareness Month underway and strategic planning season in full swing, the topic of growing membership continues to take front stage for...

Published: September 20, 2018 by Sue Schroeder

Machine learning (ML), the newest buzzword, has swept into the lexicon and captured the interest of us all. Its recent, widespread popularity has stemmed...

Published: September 12, 2018 by Alan Ikemura

Consumer confidence is nearing an 18-year high. Unemployment figures are at record lows. Retail spend is healthy, and expected to stay that way through...

Published: August 6, 2018 by Kerry Rivera

As more financial institutions express interest and leverage alternative credit data sources to decision and assess consumers, lenders want to be assured of how...

Published: July 18, 2018 by Kerry Rivera

As I mentioned in my previous blog, model validation is an essential step in evaluating a recently developed predictive model’s performance before finalizing and...

Published: July 5, 2018 by Reuth Kienow

An introduction to the different types of validation samples Model validation is an essential step in evaluating and verifying a model’s performance during development...

Published: June 18, 2018 by Reuth Kienow

The traditional credit score has ruled the financial services space for decades, but it‘s clear the way in which consumers are managing their money...

Published: May 21, 2018 by Kerry Rivera

Hispanics are not only the fastest growing minority in the United States, but according to the Hispanic Wealth Project’s (HWP) 2017 State of Hispanic...

Published: May 10, 2018 by Sacha Ricarte

At Experian, innovation is at the heart of our culture. We strive for continuous improvement, from finding new ways to better use data to...

Published: May 3, 2018 by Sacha Ricarte

In my first blog post on the topic of customer segmentation, I shared with readers that segmentation is the process of dividing customers or...

Published: April 27, 2018 by Reuth Kienow

Marketers are keenly aware of how important it is to “Know thy customer.” Yet customer knowledge isn’t restricted to the marketing-savvy. It’s also essential...

Published: April 26, 2018 by Reuth Kienow

Traditional credit attributes provide immense value for lenders when making decisions, but when used alone, they are limited to capturing credit behavior during a...

Published: February 28, 2018 by Traci Krepper

Expert offers insights into turnkey big data access   The data is out there – and there is a lot of it. In the world...

Published: February 21, 2018 by Kerry Rivera

Are you ready to launch a new product to capture the revenue growth opportunities in today’s market? The competition is heating up for new...

Published: February 2, 2018 by Craig Wilson

Consumers are hungry for more personalized marketing, and I’m an actual example. As a new stepmom to two young kids, who has a full-time...

Published: January 30, 2018 by Sacha Ricarte

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