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— by Jeff Bernstein So, here I am with my first contribution to Experian Decision Analytics’ collections blog, and what I am discussing has...

Published: July 13, 2009 by Jeff Bernstein

By: Tom Hannagan Some articles that I’ve come across recently have puzzled me. In those articles, authors use the terms “monetary base” and “money...

Published: June 30, 2009 by Guest Contributor

— By Kari Michel What is your credit risk score?  Is it 300, 700, 900 or something in between?  In order to understand what...

Published: June 16, 2009 by Guest Contributor

As I’ve suggested in previous postings, we’ve certainly expected more clarifying language from the Red Flags Rule drafting agencies.  Well, here is some pretty...

Published: June 12, 2009 by Keir Breitenfeld

As most industry folks are aware, the FTC recently pushed out their Red Flags Rule enforcement deadline to August 1, 2009. It is important...

Published: June 10, 2009 by Keir Breitenfeld

How is your financial institution/organization working to improve your collections work stream? What are some of your keys for collections efficiency? What tools do...

Published: May 29, 2009 by Jeff Bernstein

The Federal Trade Commission announced on April 30, one day before the intended May 1 Red Flags Ruleenforcement deadline, a third extension of that...

Published: May 14, 2009 by Keir Breitenfeld

By: Tom Hannagan As I’m preparing for traveling to the Baker Hill Solution Summit next week, I thought I would revisit the ideas of risk-based...

Published: April 24, 2009 by Guest Contributor

1.       Portfolio Management – You should really focus on this topic in 2009.  With many institutions already streamlining the origination process, portfolio management is...

Published: April 24, 2009 by Guest Contributor

The way in which you communicate with your customers really does impact the effectiveness of your collections operation. At the heart of any collections...

Published: April 24, 2009 by Jeff Bernstein

Due to the recent economic events, increased collections workloads are straining client infrastructures and resources. Most clients in North America operate their delinquent accounts...

Published: April 17, 2009 by Jeff Bernstein

We’ve stopped taking phone applications and are using the out-of-wallet questions for Internet credit applications. Are we going overboard? The Red Flags Rule does...

Published: April 17, 2009 by Keir Breitenfeld

By: Tom Hannagan Beyond the financial risk management considerations related to a bank’s capital, which would be directly impacted by Troubled Asset Relief Program...

Published: April 7, 2009 by Guest Contributor

I’ve previously posted content around an overall risk-based approach to Red Flags compliance. I also want to keep current in mentioning the use of...

Published: April 2, 2009 by Keir Breitenfeld

Behavioral scoring is one of the most important tools that allow collections managementand account management groups to evaluate accounts in an efficient and cost-effective...

Published: April 2, 2009 by Jeff Bernstein

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