Synthetic id fraud in a post breach world

Consumers swipe their credit cards at staggering rates, but drilling into how each individual uses their card can reveal telling details about their lifestyle and spend.

Despite rising concerns about identity theft, most Americans aren’t taking basic steps to make it harder for their information to be stolen, according to a survey Experian conducted in August 2017.

Synthetic identity fraud is on the rise across financial services, ecommerce, public sector, health and utilities markets. The long-term impact of synthetic identity remains to be seen and will hinge largely upon forthcoming efforts across the identity ecosystem made up of service providers, institutions and agencies, data aggregators and consumers themselves.

With so much data being generated by our social media obsession, should lenders consider social media insights to assess credit risk?

Our national survey found that consumers struggle to find a credit card that meets their needs. They say there are too many options and it’s too time-consuming to research. Here's what they want:

Javelin Strategy & Research announced the 2017 Identity Proofing Platform Awards. We were honored to see CrossCore as the identity proofing platform winner.

The collections space has been migrating from traditional mail and outbound calls to electronic payment portals, digital collections and virtual negotiators. Now that collectors have had time to test virtual collections, we’ve collected some data points. Here are a few:

Creating a customer journey map, and seeing it through from acquisitions to collections, can help you better define messaging and channels to best reach your audience.

National Hispanic Heritage Month Sept. is 15 - Oct. 15. With 1 in 6 U.S. residents being Hispanic, now is a great time for financial institutions to reflect on their largest growth opportunity.

Direct mail is dead. It’s so 90s. Digital is the way to reach consumers. Marketers have heard this time and again, but is it true?

Third-party and first-party schemes are now interchangeable, and traditional fraud detection practices are less effective in fighting these evolving fraud types.

As more collectors transition from "dialing for dollars" to digital solutions, they are seeing early results and success with virtual negotiation tools.

We recently analyzed millions of online transactions from the first half of 2017 to identify fraud attack rates. Here are the top 3 riskiest states for e-commerce billing and shipping fraud for H1 2017

An Experian survey shows that many consumers still seriously underestimate their risk of falling victim to identity theft.