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In today’s digital-first environment, fraud threats are growing in sophistication and scope. It’s critical for credit unions to not only understand the specific threats...

April 13, 2021 by Alison Kray

In today’s digital environment, consumers have higher expectations of their interactions with businesses than ever before – and utility companies are no exception. By obtaining a...

April 9, 2021 by Traci Krepper

DDigitalization, also known as the process of using digital technology to provide new opportunities for revenue and growth, continues to remain a top priority...

March 26, 2021 by Kelly Nguyen

The ongoing COVID-19 pandemic has facilitated an increase in information collection among consumers and organizations, creating a prosperous climate for cybercriminals. As businesses and...

March 11, 2021 by Laura Burrows

Dealing with challenges is part of the collections process. But in today’s economic environment, there are even more barriers to overcome. Since it is...

February 18, 2021 by Laura Burrows

2020 is finally over – been there, done that. And while it seems safe to say most everyone is all too eager to kick...

January 4, 2021 by Stefani Wendel

New challenges created by the COVID-19 pandemic have made it imperative for utility providers to adapt strategies and processes that preserve positive customer relationships....

November 18, 2020 by Laura Burrows

The global pandemic has created major shifts in the ways companies operate and innovate. For many organizations, a heavy reliance on cloud applications and...

November 18, 2020 by Kelly Nguyen

No one can deny that the mortgage and real estate industries have been uniquely affected by COVID-19. Social distancing mandates have hindered open house...

November 10, 2020 by Semone Aye

This is the fourth in a series of blog posts highlighting optimization, artificial intelligence, predictive analytics, and decisioning for lending operations in times of extreme uncertainty....

September 2, 2020 by Jim Bander

In today’s uncertain economic environment, the question of how to reduce portfolio volatility while still meeting consumers’ needs is on every lender’s mind.  With...

August 3, 2020 by Laura Burrows

As the COVID-19 pandemic continues to create uncertainty for the U.S. economy, different states and industries have seen many changes with each passing month....

July 31, 2020 by Kelly Nguyen

Experian recently released its Q1 2020 Market Trends report, which provides insights about the vehicles on the road and the most popular vehicle... July 21, 2020 by Marty Miller

Every few months we hear in the news about a fraud ring that has been busted here in the U.S. or in another part...

July 1, 2020 by Jeramie Driessen

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