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Direct mail vs. Email

Published: March 27, 2012 by Experian Marketing Services

According to Epsilon Targeting’s latest Consumer Channel Preference Study of 5,000 consumers in North America, 60% of consumers report an “emotional boost” from receiving direct mail, agreeing that they enjoying checking their mailbox. This report showed that across all categories, direct mail continues to be a trusted source of information.

It’s always good to reach out to consumers via email, but the disadvantage to this is that the consumer has the ability to receive emails from you on their own terms, which may be infrequent or not at all. The use of direct mail has shown to be a pleasing emotional hook.

Even with the ever growing digital world, consumers are still responding to your direct mail pieces. Don’t let your businesses address contact data fall to the wayside – this is still just as important as ever to have.

To ensure as timely delivery, make sure you’re using address validation tools to make sure you’re saving money and getting the most out of your direct mail campaigns.

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At Experian Marketing Services, we use data and insights to help brands have more meaningful interactions with people. As leaders in the evolution of the advertising landscape, Experian Marketing Services can help you identify your customers and the right potential customers, uncover the most appropriate communication channels, develop messages that resonate, and measure the effectiveness of marketing activities and campaigns.

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