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Suppose you’re watching your favorite TV show, and an ad suddenly catches your attention. It urges you to take immediate action, whether to call a number, visit a website, or text a keyword like ‘DETAILS’ to a specific number for more information. This is direct response television (DRTV), a powerful form of advertising available on all TV types — including live, cable, and streaming — that directly connects brands with consumers to drive immediate engagement and measurable results.
The goal of DRTV marketing is simple: convert viewers into customers quickly and measurably by asking them to do something in real time. Every DRTV ad is carefully designed to drive quick conversions with a clear, direct path from interest to action. This makes it an essential tool for marketers who need to measure their return on investment (ROI) for TV and see instantaneous results.
Key benefits of DRTV marketing
Unlike traditional TV ads that build long-term brand awareness, DRTV campaigns are focused on driving instant results and are surprisingly effective at doing it. Here are a few benefits of DRTV and why it’s a powerful tool for marketers in a digitized world.
Immediate customer engagement
One of the biggest advantages of DRTV is its ability to engage customers right off the bat. DRTV grabs attention and motivates people to act now, whether with a phone number on the screen, a QR code to scan, or a limited-time offer, often with compelling incentives.
Measurable ROI
DRTV is designed to deliver precise, trackable results. Because the ads encourage specific actions — like visiting a website or calling a phone number — it’s easy to see what’s working and what’s not. Marketers can measure everything from sales to lead generation, which guides them in refining their strategies for even better results. Pairing DRTV with digital tools, like web analytics or CRM systems, can provide even deeper campaign performance insights.
Broad reach
Even in the streaming age, live TV and cable still attract millions of viewers, which makes DRTV excellent for brands needing to expand their reach. Marketers can even tailor DRTV ads to specific audiences by choosing the best time slots on the proper channels. Whether you’re targeting parents watching morning news or sports fans tuning into big games, you’ll know you’re connecting with the right people at optimal times.
Types of DRTV ads
DRTV advertising offers several formats, each suited to different audiences, budgets, and goals, whether you’re introducing a new product or driving traffic to your website.
Infomercials
Infomercials are the classic, long-form DRTV ads that most people associate with the term. These ads typically run for 15-30 minutes and go into detail on product benefits and features. They often include demonstrations and special offers to educate and engage viewers with urgent, limited-time deals. Think of the iconic “But wait, there’s more!” ads used to sell everyday items ranging from household cleaners to exercise equipment.
Short-form ads
Short-form DRTV ads are 30-second to 2-minute ads that get straight to the point with a single message or offer and a clear call-to-action (CTA) to encourage immediate engagement. Short-form ads are ideal for quick bursts of information, like promoting a flash sale or highlighting a new product. A 60-second ad showcasing a new mobile app might feature a quick walkthrough of its features, followed by a QR code or website URL to download it instantly.
Product demos
Some DRTV ads focus exclusively on demonstrating how a product works in real-life scenarios. These ads are great for showing off unique features or solving familiar pain points that make the product feel essential. A cookware brand might show how its nonstick pans make cooking and cleanup a breeze while including a CTA to “order now and get a free bonus spatula!”
Testimonials
Testimonials from real customers or experts are a great way to build trust and credibility. Hearing someone’s success story or endorsement of a product or service can help viewers feel confident about their purchase decision. A skincare brand, for example, might air a two-minute ad of a dermatologist explaining the science behind the product, along with five-star reviews from satisfied users.
Call-in contests or limited-time offers
This type of DRTV ad creates urgency by promoting a special offer or giveaway. Viewers might have to call a number or visit a website within a specific timeframe to claim the deal. For example, travel agencies sometimes air ads offering free vacations or planning kits to the first 100 callers, which helps them generate immediate leads.
Hybrid ads with digital integration
Many modern DRTV campaigns blend traditional TV with digital tools, like QR codes, social media hashtags, or links to custom landing pages. These hybrid ads meet viewers wherever they are. A fitness program might air a short-form ad with a QR code linking to their free app trial, making it easy for viewers to instantly engage.
Success tips for DRTV advertising
Creating a successful direct response TV campaign centers on messaging that resonates with the right audience, inspires action, and delivers measurable results. Here are some essential tips for a winning DRTV strategy.
Strong CTA
Every DRTV ad should include a compelling, straightforward CTA that motivates viewers to act immediately. Whatever it is, your CTA should be easy to understand and time-sensitive to create urgency, such as, “Claim this limited-time offer in the next 30 minutes!”
Multi-channel integration
Direct response TV works best when part of a broad multi-channel strategy, so you should make sure your campaign integrates well with digital channels. This can reinforce your message, help consumers engage across platforms, and drive better results.
Audience targeting
Precise audience targeting is critical to DRTV campaign success. Experian’s advanced TV audiences, developed with the Advertising Research Foundation (ARF), help you connect with the right viewers to drive immediate action. These syndicated audiences are now available on FreeWheel, the TV advertising industry’s global tech platform.
With over 2,400 ready-to-use audience segments, Experian enables you to target specific groups, such as:
- TV viewership audiences: Target households based on viewing habits and preferred devices.
- In-market car buyers: Reach consumers actively searching for their next vehicle, which is ideal for driving sales.
- Holiday shoppers: Engage gift-givers, deal-seekers, and travelers during peak shopping seasons.
New TV audiences released in August 2024
In addition to these, our August 2024 release introduced several updates that further refine Experian’s targeting capabilities. Some of the audience updates in this release included:
- New retail transaction audiences: These segments offer insights into categories like children’s products, parenting, hobbies and crafts, science and nature, and sports and fitness. With high spending and frequent purchase behaviors, these audiences provide a deeper understanding of consumer preferences. Notable segments include:
- Sports and fitness high spenders
- Children’s product high spenders
- Science and nature high spenders
- Updated TV audiences: New and refreshed TV segments now reflect the viewing habits of today’s consumers for accurate insights and targeting. Examples of newly added segments include:
- Free and paid ad-supported streaming TV subscribers
- Satellite service subscribers
- Cable and streaming TV service subscribers
With these advanced targeting capabilities, your DRTV campaigns can be more effective and resonant with viewers most likely to respond for maximum ROI and engagement.
Effective planning
A strong DRTV campaign starts with defining your objectives, budgeting effectively, and identifying the right media mix. Understanding where your audience spends their time — prime-time TV or niche cable channels — will get you the most value from your DRTV investment.
Real-time tracking
Tracking your DRTV campaign’s performance in real time is critical for success. Tools that provide immediate insights into viewer responses, website visits, or call volumes allow you to identify what’s working and pivot quickly if needed.
Measuring success
Measuring success against key performance indicators (KPIs) like conversion rates, ROI, or cost-per-acquisition (CPA) is an excellent way to know if your DRTV campaign is delivering results. Experian’s advanced data solutions make tracking and analyzing campaign performance easier, so you can make data-informed decisions and deliver precise results to stakeholders.
Continuous optimization
DRTV marketing is an ongoing effort. Use the insights from real-time tracking and performance measurement to refine your strategy. Optimization keeps your campaign relevant and effective, whether you need to tweak your CTA, adjust your audience targeting, or test new creative formats.
How DRTV relates to advanced TV and connected TV
While DRTV has historically focused on immediate viewer actions via traditional linear TV, it’s found new relevance within advanced TV and connected TV (CTV) ecosystems. These modern formats expand the measurable, action-driven qualities of DRTV while incorporating the precise targeting and personalized storytelling made possible by digital technologies.
DRTV and advanced TV
Advanced TV enhances DRTV by enabling addressable advertising, which helps marketers deliver ads to specific households based on behavioral or demographic data. For instance, using tools like Experian’s Graph, advertisers can integrate data sets across multiple sources to refine audience segmentation and tailor messages to individual households.
Advanced TV also supports cross-channel consistency to provide a unified customer experience whether the viewer engages with linear TV, streaming services, or other devices. Additionally, programmatic ad buying plays a role in automating the ad-buying process. This helps advertisers optimize their bids and placements and get DRTV campaigns in front of the right audience at the right time, which maximizes cost-efficiency across both traditional and digital channels.
DRTV and CTV
CTV has a high rate of logged-in, authenticated viewers and provides a lot of helpful first-party data. This allows for hyper-precise audience targeting, cross-device attribution, and an ability to link ad exposure to conversions — even when purchases occur on non-CTV devices. Universal IDs like UID2 further strengthen these capabilities by creating consistent and privacy-respecting user identities across platforms.
Experian’s TV partnerships
Through partnerships with leading CTV players like Madhive, Samsung, Disney/Hulu, and others, Experian’s identity solutions integrate seamlessly to support well-timed, personalized ads across major streaming platforms. These integrations, powered by our Digital and Offline Graphs, offer a complete view of audiences to enable more controlled, effective activation across mediums, including free ad-supported streaming television (FAST) channels.
Using Experian’s advanced data and identity tools, advertisers can tap into the full potential of DRTV strategies within advanced TV and CTV to make campaigns more actionable, efficient, and impactful.
The future of DRTV
So, what is DRTV going to look like in the future? With the integration of digital and television platforms, DRTV is becoming more targeted, interactive, and personalized. This shift creates new opportunities for advertisers to drive conversions. Here are some key advancements that will continue to shape the future of DRTV:
- Addressable TV: Advertisers can deliver targeted ads to specific households based on demographic and behavioral data. It uses data from smart TVs, streaming devices, and third-party data providers to enable highly relevant ads based on the interests of individual viewers.
- Interactive TV ads: Interactive TV ads enable viewers to engage directly with the content through their remote control or mobile devices. Users can click on a product for more information or make purchases without leaving the TV screen and immediately convert.
- Authenticated audiences: With CTV and AI technology, advertisers can use first-party data from authenticated users to improve targeting, measurement, and campaign performance. Advertisers can create a more cohesive and personalized experience by linking viewers across multiple devices, which improves ad effectiveness and attribution.
- Branded apps with saved information: Branded apps that store payment and personal information streamline the direct response process. These apps reduce purchase journey friction and allow quicker conversions, as viewers can complete transactions with fewer steps.
- QR codes replacing URLs: QR codes are becoming a popular alternative to traditional URLs in DRTV ads. These codes provide a quick, convenient way for viewers to visit a website, access a product page, or act on a CTA simply by scanning the code with their phone.
- Better targeting algorithms: Advancements in targeting algorithms allow advertisers to serve more personalized and relevant ads. These algorithms help ads reach the right audience at the right time, which can increase engagement and conversion rates.
These innovations offer advertisers more tools to connect with audiences in a personalized, interactive, and measurable way.
Connect with Experian’s TV experts
Experian can help you achieve the full potential of your direct response TV advertising efforts with our advanced tools, precise audience targeting, and strong industry partnerships. We help brands create impactful DRTV campaigns that drive real-time engagement, audience connection, and measurable results, whether for traditional, advanced, or CTV.
Reach out today to work with us on your DRTV efforts and achieve better ROI, or explore how our expertise can transform your TV advertising campaigns.
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With over one billion shoppers eagerly preparing to shop for gifts, decorations, and seasonal essentials, now is the perfect time to refine your marketing tactics and connect with these shoppers. With holiday retail sales set to reach $1.37 trillion, it’s time to unwrap holiday spending insights to ensure that your holiday advertising campaigns light up the festive season. The holiday shopping frenzy offers marketers and retailers a chance to capture attention, drive sales, and build lasting customer relationships. In this blog post, we’ll reveal holiday shopping audiences, including 19 new audiences, designed for you to reach the most relevant shoppers for your campaigns. These audiences are available for activation on-the-shelf of most major ad platforms, including TV and programmatic. You can find the complete audience segment name in the appendix. 2024 Holiday spending trends and insights report Download our latest report for data-driven insights you can use to refine your messaging and reach the right audience in their preferred channels this holiday season. Download now Holiday shopping styles It's important to understand how your holiday shopper “shops,” with individual shopping styles varying from a last-minute dash to the store to the one-stop shopper. One in three consumers anticipate beginning their holiday shopping before October this year, with Millennials and Gen Xers being the most proactive, due to concerns about items running out of stock. In contrast, 42% of Boomers are generally less inclined to shop early, wanting to start their holiday shopping in November or December. All generations are motivated to shop early by discounts.1 By choosing and activating the right audience segments, you can deliver messages that resonate with the consumer's preferred shopping style, ensuring your holiday campaign will align with their shopping preferences and behaviors. Here are five audiences that you can activate based on shopping style: Last-Minute Holiday Shoppers One Stop Holiday Shoppers/Power Shoppers: In-Store or Online Impulse Buyers eCommerce Diehards Brick & Mortar Diehards Discount-seeking shoppers The holiday season is a time of giving, but also saving! Consumers are driven to shop early by discounts and early sales — 52% of consumers said discounts are their biggest motivator to shop early. Price is another crucial factor — 47% of consumers said price is the most important factor when deciding where to shop during the holiday season. Major holiday shopping events, such as Thanksgiving Day, Black Friday, and Cyber Monday, are expected to attract a significant portion of consumers this upcoming year.2 Here are eight audiences you can activate to reach discount-seeking shoppers: NEW! Discount Holiday Shoppers NEW! Cyber Monday Holiday Shoppers NEW! Black Friday Holiday Shoppers NEW! Big Box/Club Stores Holiday Shoppers NEW! Online Coupon Users TrueTouch: Online Coupon Site Department Store Deal Shoppers: In-Store or Online Post Holiday Shoppers Gift givers Holiday shoppers are torn between saving and splurging. Nearly a third of consumers anticipate spending more on holiday shopping this year, while the same number of consumers say they’ll be spending less. Boomers anticipate spending the most on gift cards, Gen Z on clothing, and Millennials on toys, electronics, and experiences.3 Given holiday shoppers' varied spending habits, it's important to target the right audience segments to maximize your impact. Targeting specific audience segments allows advertisers to better reach those most interested in their products. Here are six audiences you can activate to target gift givers: NEW! Luxury Gift Shoppers NEW! Holiday Shopping High Spenders NEW! Holiday Shopping Moderate Spenders NEW! Holiday Charitable Donations High Spend Gift Shoppers Heavy Buyer/Spenders Holiday Shoppers: In-Store or Online Holiday travelers In 2023, nearly three million travelers passed through airports on the Sunday after Thanksgiving alone. Take advantage of the busy travel season with our audience segments. By targeting specific travel preferences and behaviors, you can capture the attention of individuals planning trips this holiday season. Here are seven audiences to tailor your campaign according to travel preferences: NEW! Holiday International Travelers NEW! Holiday Travel-Train NEW! Holiday Budget Savvy Airline Travelers Vacation/Leisure Travelers: Domestic Trips Air Travel (FLA/Fair Lending Friendly)4 Vacation/Leisure Travelers: Frequent Spenders Hotels: Frequent Spend When you work with Experian, you work with a single data provider that gives you access to audiences across multiple verticals and categories, such as travel and retail. Targeted advertising this holiday season with Experian audiences The holiday season is the busiest time of the year for advertisers. Experian's data, ranked #1 in accuracy by Truthset, allows advertisers to reach people based on demographic, geographic, and behavioral attributes (e.g. websites visited and purchase history). By using Experian’s audiences in your holiday advertising campaigns, you can reach last-minute shoppers, discount-seeking shoppers, gift-givers, and holiday travelers. Just as shoppers seek the perfect gifts, with the right strategy, your holiday advertising campaigns can capture the right shoppers this holiday season. Can’t find the audience you’re looking for or need a custom audience? Connect with our audience team for more information. Connect with our audience team You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide. Explore our other seasonal audiences that you can activate today. View now Footnotes Online survey conducted in June, 2024 among n=1,000 U.S. adults 18+. Sample balanced to look like the general population on key demographics (age, gender, household income, ethnicity, and region). n = 204 Gen Z, n = 234 Millennials, n = 270 Gen X, n = 272 Baby Boomers. Online survey. Online survey. “Fair Lending Friendly” indicates data fields that Experian has made available without use of certain demographic attributes that may increase the likelihood of discriminatory practices prohibited by the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”). These excluded attributes include, but may not be limited to, race, color, religion, national origin, sex, marital status, age, disability, handicap, family status, ancestry, sexual orientation, unfavorable military discharge, and gender. Experian’s provision of Fair Lending Friendly indicators does not constitute legal advice or otherwise assures your compliance with the FHA, ECOA, or any other applicable laws. Clients should seek legal advice with respect to your use of data in connection with lending decisions or application and compliance with applicable laws. Appendix Here are the complete audience segment names (taxonomy paths) for all audience segments discussed in this blog post. Holiday shopping styles Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Last-Minute Holiday Shoppers Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: In-Store Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: Online TrueTouch: Communication Preferences > Purchase Behavior > Impulse buyers Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: eCommerce Diehards Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: Brick & Mortar Diehards Discount-seeking shoppers NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Cyber Monday NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Black Friday NEW! Retail Shopper: Purchase Based > Seasonal > Holiday Shoppers: Big Box/Club Stores Shoppers NEW! Retail Shoppers: Purchase Based >> Discount Holiday Shoppers NEW! Retail Shoppers: Purchased Based > Shopping Behavior > Online Coupon Users TrueTouch: Communication Preferences> Purchase Behavior > Online Coupon Site Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers Online Spenders Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers In-Store Spenders Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: Post holiday Gift givers NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Luxury Gift Shoppers NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: High Spenders NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Moderate Spenders NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Charitable Donations Retail Shoppers: Purchase Based > Shopping Behavior > Gift Shoppers High Spend Spenders Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: Online Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: In Store Holiday travelers NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday International Travelers NEW! Retail Shoppers: Purchase Based > Seasonal> Holiday Travel-Train NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Budget Savvy Airline Travelers Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Domestic Trips Lifestyle and Interests (Affinity) > Travelers > Air Travel (FLA/Fair Lending Friendly) Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Frequent Spenders Retail Shoppers: Purchase Based > Travel > Hotels: Frequent Spend Latest posts
In our Ask the Expert Series, we interview leaders from our partner organizations who are helping to lead their brands to new heights in ad tech. Today’s interview is with Jordan Feivelson, VP, Digital Audiences at Webbula. Jordan is a 22-year advertising industry veteran who has worked for media properties such as WebMD and Disney. Over the past ten years, he has transitioned to the data and programmatic space, including growing the data business for Kantar Shopcom and Adstra. What types of advertisers might benefit from utilizing Webbula audiences across various verticals? Can you provide examples of how different industries successfully leverage your data to achieve specific campaign goals? Most advertisers can leverage Webbula’s award-winning attributes for their activation initiatives. Webbula offers approximately 3,000 syndicated segments covering categories such as Demographics, Automotive, Political, Mortgage, B2B, Hobby/Interest/Lifestyle, and Interests & Brand Preferences (brand name targeting). Audience insights and marketing strategies What specific types of audience segments does Webbula provide? How can advertisers leverage these segments to craft more effective, personalized marketing strategies? Webbula has incredible depth and breadth within its verticals, giving marketers the tools to deliver targeted messaging effectively. Our Demographic, B2B, Mortgage, Automotive, and Interest and Brand Preferences segments each contain 500-1,000 segments, all built on deterministic, self-reported, and individually linked data. We ensure the best accuracy with multiple deterministic data points tied to the real world (ex., first name, last name, postal address, and email address). Some examples of our unique syndicated audience types: B2B: A view of the latest industry trends with detailed cuts of the professional world, such as companies with and not within the Fortune 500 companies and job positions that are directors and below. This also includes custom capabilities, including ABM (list of target companies in an activation campaign or by industry code (ex. NAICS, SIC). Interest and Brand Preferences: Consumers who have shown interest and affinity to hundreds of brands (ex., Nike), genres (ex., comedy, hip hop), sports teams, and more. Mortgage: A detailed view of homebuyers’ purchase range, loan type (ex. jumbo loan, standard loan), mortgage amount, interest rate, and more. With Webbula’s audience data, brands can create a comprehensive picture of their audiences down to the individual level and reach them accurately. Data quality, sourcing, and differentiation How is consumer data sourced and curated at Webbula? Are there data quality standards that Webbula establishes for consumer data, and how do you ensure your sources and methods meet these standards consistently? Webbula’s data is aggregated from over 110 trusted and authenticated sources, including publishers, data partners, social media, and more. The data collected comes directly from consumers who self-report information through surveys and other methods. We apply our hygiene filters to mitigate fraud and accurately score the data. Data Collection: The data collected comes directly from consumers who self-report information through surveys, questionnaires, transactions, and sign-ups. This ensures that brands display ads to audiences based on self-identified, cross-channel behaviors, not modeled assumptions. Hygiene Solutions: Webbula applies multi-method hygiene solutions to mitigate fraud and accurately score the data before onboarding, ensuring that all data meets the highest quality standards. Examples of Data Sources: Questionnaires: Self-reported data through surveys, offer submissions, and telemarketing. Transactions: Deterministic data from aftermarket parts, online purchases or services, and more. Sign-ups: Individually linked data from information entered through sweepstakes, infomercials, newsletters, and forms. What differentiates Webbula's data from other data providers in the market? Can you explain the unique value proposition that Webbula offers in terms of data depth and breadth? Due to our extensive experience in data cleansing, we provide the most accurate data within the programmatic ecosystem. TruthSet, the leading programmatic accuracy measurement company, has ranked Webbula as having the highest number of top attributes compared to other data providers with 150M+ HEMs. Additionally, Publicis Groupe and Neutronian further validate Webbula's data quality, underscoring its position as a leader in the industry. Webbula's data stands out in the market due to its unmatched accuracy and quality, achieved through years of expertise in data cleansing. Unlike other providers, Webbula’s foundation lies in its robust email hygiene process, ensuring that all data entering the programmatic ecosystem is thoroughly cleansed. Privacy, compliance, and future-proofing What measures does Webbula take to maintain data privacy and compliance? How do these efforts benefit advertisers in an evolving regulatory landscape and ensure ethical standards? Webbula was created over a decade ago with a future-proof, privacy-compliant foundation. We understand the industry’s rapid changes, including government and state legislation and cookie depreciation. Our goal has always been to build long-term partnerships and ensure we are prepared for industry changes. We rely on validated offline data sources, making us resilient to external influences. Success stories Can you share success stories where advertisers saw significant campaign improvements using Webbula’s data? What were the key factors that contributed to these successes? Our success is measured by client feedback and increased client spend. Webbula has helped several key advertisers achieve six-figure monthly thresholds by providing the most accurate data to meet campaign KPIs. Clients consistently return to use our data, validating our belief that “the proof is in the pudding.” Thanks for the interview. Any recommendations for our readers if they want to learn more? For those interested in learning more about Webbula, reach out for a personalized consultation. Contact us Latest posts

This holiday shopping season, marketers will look to take advantage of the surge in spending across channels like connected TV (CTV), programmatic, and mobile. Despite challenges such as privacy regulations and Google's new cookie deprecation plan, this moment presents a unique opportunity for marketers to reshape their traditional approaches to consumer engagement and capitalize on these changes. As we approach the holiday season, understanding how consumers spend, where they shop, and how their shopping habits are changing are key components to consider when crafting your holiday advertising campaigns. Our 2024 Holiday spending trends and insights report utilizes our expertise in data and insights to highlight emerging consumer behaviors and spending patterns. In our report, we share what these trends mean for marketers and how Experian can help, so you can refine your messaging and target the right audience through the best channels. In this blog post, we cover three insights from our report. Watch our video for a recap below. 1. Consumers are shopping evenly throughout the holiday season 35% of holiday shopping was done in December, peaking at 9% of total holiday sales the week before Christmas. Cyber Week, the five-day period between Thanksgiving and Cyber Monday, and the week before Christmas brought the highest weekly sales for the past two holiday seasons. What this means for marketers Prepare for an extended promotional period. Schedule your marketing campaigns and sales initiatives to maximize impact during the extended season, focusing on the peaks of Cyber Week and the week before Christmas. How Experian can help you target these shoppers Experian's data, ranked #1 in accuracy by Truthset, offers advertisers the ability to reach people based on demographic, geographic, and behavioral attributes (e.g. websites visited and purchase history). Our audiences are available on-the-shelf of most major platforms, making it easy for you to activate and target holiday shoppers. We recently released 19 new holiday-focused audience segments. Here are a few you can activate: Black Friday Shoppers Cyber Monday Shoppers Big Box/Club Store Shoppers Luxury Gift Shoppers Discount Holiday Shoppers Holiday Airline Travel 2. Online shopping is leveling out Online holiday spending continues to remain around a third of all holiday shopping spending. We are starting to see online shopping slow and level out – people are going back in-store. The high amount of online shopping we saw during the pandemic is starting to return to pre-pandemic behaviors. Consumers are spending more in-store at department and discount stores but are shopping online for office/electronics/games, mass retailers, and apparel. 84% of holiday shopping was done in-store for discount stores. 79% of holiday shopping was done in-store for department stores. 64% of holiday shopping was done online for office, electronics, and games stores. What this means for marketers Digital and physical experiences work together. Retailers should have a multi-channel plan to reach consumers, tailoring their approach to their target audience and product and creating engaging in-store experiences to drive visitors. How Experian can help you target and measure across channels We connect online and offline data to enable precise targeting and measurement of marketing efforts across multiple channels. Read our case study with Cuebiq to learn how they used our Activity Feed solution to deliver in-store lift analyses to their clients. 3. CTV is the top channel to reach consumers Over two-thirds of the U.S. population now use CTV, and the average time spent among adults is expected to surpass two hours per day in 2024. CTV offers a creative ad experience similar to its linear counterpart but provides more sophisticated targeting and analytics capabilities. What this means for marketers As CTV viewing continues to dominate, the importance of cross-device targeting and measurement increases. How Experian can help you reach shoppers across devices Later this year, we’ll add support for IPv6 in our Digital Graph as well as phone-based UID2s. This is in addition to our current coverage of IPv4 and email-based UID2s. As a result, all IP signals and UID2s will be resolved back to Experian’s household and individual profiles and their associated devices, which means marketers and platforms can better understand the full customer journey and reach people across their devices. Download our 2024 Holiday spending trends and insights report This holiday season is about more than just transactions – it’s about cultivating meaningful connections with your audience. Download our 2024 Holiday spending trends and insights report to access all of our predictions for this year's holiday season. Download now When you work with Experian for your holiday shopping campaigns, you're getting: Accurate consumer insights: Better understand your customers' behavioral and demographic attributes with our #1 ranked data covering the full U.S. population. Signal-agnostic identity solutions: Our deep understanding of people in the offline and digital worlds provides you a persistent linkage of personally identifiable information (PII) data and digital IDs, ensuring you accurate cross-device targeting, addressability and measurement. Secure connectivity: Bring data and identity to life in a way that meets your needs by securely sharing data between partners, utilizing the integrations we have across the ecosystem, and using our marketing data in flexible ways. Make the most of this holiday shopping season with Experian. Contact us today to get started. Contact us Latest posts