With over one billion shoppers eagerly preparing to shop for gifts, decorations, and seasonal essentials, now is the perfect time to refine your marketing tactics and connect with these shoppers. With holiday retail sales set to reach $1.37 trillion, it’s time to unwrap holiday spending insights to ensure that your holiday advertising campaigns light up the festive season. The holiday shopping frenzy offers marketers and retailers a chance to capture attention, drive sales, and build lasting customer relationships.
In this blog post, we’ll reveal holiday shopping audiences, including 19 new audiences, designed for you to reach the most relevant shoppers for your campaigns. These audiences are available for activation on-the-shelf of most major ad platforms, including TV and programmatic. You can find the complete audience segment name in the appendix.
2024 Holiday spending trends and insights report
Download our latest report for data-driven insights you can use to refine your messaging and reach the right audience in their preferred channels this holiday season.
Download nowHoliday shopping styles
It’s important to understand how your holiday shopper “shops,” with individual shopping styles varying from a last-minute dash to the store to the one-stop shopper. One in three consumers anticipate beginning their holiday shopping before October this year, with Millennials and Gen Xers being the most proactive, due to concerns about items running out of stock. In contrast, 42% of Boomers are generally less inclined to shop early, wanting to start their holiday shopping in November or December. All generations are motivated to shop early by discounts.1
By choosing and activating the right audience segments, you can deliver messages that resonate with the consumer’s preferred shopping style, ensuring your holiday campaign will align with their shopping preferences and behaviors.
Here are five audiences that you can activate based on shopping style:
- Last-Minute Holiday Shoppers
- One Stop Holiday Shoppers/Power Shoppers: In-Store or Online
- Impulse Buyers
- eCommerce Diehards
- Brick & Mortar Diehards
Discount-seeking shoppers
The holiday season is a time of giving, but also saving! Consumers are driven to shop early by discounts and early sales — 52% of consumers said discounts are their biggest motivator to shop early. Price is another crucial factor — 47% of consumers said price is the most important factor when deciding where to shop during the holiday season. Major holiday shopping events, such as Thanksgiving Day, Black Friday, and Cyber Monday, are expected to attract a significant portion of consumers this upcoming year.2
Here are eight audiences you can activate to reach discount-seeking shoppers:
- NEW! Discount Holiday Shoppers
- NEW! Cyber Monday Holiday Shoppers
- NEW! Black Friday Holiday Shoppers
- NEW! Big Box/Club Stores Holiday Shoppers
- NEW! Online Coupon Users
- TrueTouch: Online Coupon Site
- Department Store Deal Shoppers: In-Store or Online
- Post Holiday Shoppers
Gift givers
Holiday shoppers are torn between saving and splurging. Nearly a third of consumers anticipate spending more on holiday shopping this year, while the same number of consumers say they’ll be spending less. Boomers anticipate spending the most on gift cards, Gen Z on clothing, and Millennials on toys, electronics, and experiences.3
Given holiday shoppers’ varied spending habits, it’s important to target the right audience segments to maximize your impact. Targeting specific audience segments allows advertisers to better reach those most interested in their products.
Here are six audiences you can activate to target gift givers:
- NEW! Luxury Gift Shoppers
- NEW! Holiday Shopping High Spenders
- NEW! Holiday Shopping Moderate Spenders
- NEW! Holiday Charitable Donations
- High Spend Gift Shoppers
- Heavy Buyer/Spenders Holiday Shoppers: In-Store or Online
Holiday travelers
In 2023, nearly three million travelers passed through airports on the Sunday after Thanksgiving alone. Take advantage of the busy travel season with our audience segments. By targeting specific travel preferences and behaviors, you can capture the attention of individuals planning trips this holiday season.
Here are seven audiences to tailor your campaign according to travel preferences:
- NEW! Holiday International Travelers
- NEW! Holiday Travel-Train
- NEW! Holiday Budget Savvy Airline Travelers
- Vacation/Leisure Travelers: Domestic Trips
- Air Travel (FLA/Fair Lending Friendly)4
- Vacation/Leisure Travelers: Frequent Spenders
- Hotels: Frequent Spend
When you work with Experian, you work with a single data provider that gives you access to audiences across multiple verticals and categories, such as travel and retail.
Targeted advertising this holiday season with Experian audiences
The holiday season is the busiest time of the year for advertisers. Experian’s data, ranked #1 in accuracy by Truthset, allows advertisers to reach people based on demographic, geographic, and behavioral attributes (e.g. websites visited and purchase history). By using Experian’s audiences in your holiday advertising campaigns, you can reach last-minute shoppers, discount-seeking shoppers, gift-givers, and holiday travelers.
Just as shoppers seek the perfect gifts, with the right strategy, your holiday advertising campaigns can capture the right shoppers this holiday season. Can’t find the audience you’re looking for or need a custom audience? Connect with our audience team for more information.
You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide.
Explore our other seasonal audiences that you can activate today.
Footnotes
- Online survey conducted in June, 2024 among n=1,000 U.S. adults 18+. Sample balanced to look like the general population on key demographics (age, gender, household income, ethnicity, and region). n = 204 Gen Z, n = 234 Millennials, n = 270 Gen X, n = 272 Baby Boomers.
- Online survey.
- Online survey.
- “Fair Lending Friendly” indicates data fields that Experian has made available without use of certain demographic attributes that may increase the likelihood of discriminatory practices prohibited by the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”). These excluded attributes include, but may not be limited to, race, color, religion, national origin, sex, marital status, age, disability, handicap, family status, ancestry, sexual orientation, unfavorable military discharge, and gender. Experian’s provision of Fair Lending Friendly indicators does not constitute legal advice or otherwise assures your compliance with the FHA, ECOA, or any other applicable laws. Clients should seek legal advice with respect to your use of data in connection with lending decisions or application and compliance with applicable laws.
Appendix
Here are the complete audience segment names (taxonomy paths) for all audience segments discussed in this blog post.
Holiday shopping styles
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Last-Minute Holiday Shoppers
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: In-Store
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: One Stop Holiday Shoppers/Power Shoppers: Online
- TrueTouch: Communication Preferences > Purchase Behavior > Impulse buyers
- Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: eCommerce Diehards
- Retail Shoppers: Purchase behavior > Shopping Behavior > In-Store vs. Online: Brick & Mortar Diehards
Discount-seeking shoppers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Cyber Monday
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Black Friday
- NEW! Retail Shopper: Purchase Based > Seasonal > Holiday Shoppers: Big Box/Club Stores Shoppers
- NEW! Retail Shoppers: Purchase Based >> Discount Holiday Shoppers
- NEW! Retail Shoppers: Purchased Based > Shopping Behavior > Online Coupon Users
- TrueTouch: Communication Preferences> Purchase Behavior > Online Coupon Site
- Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers Online Spenders
- Retail Shoppers: Purchased Based > Shopping Behavior > Department Store Deal Shoppers In-Store Spenders
- Retail Shoppers: Purchased Based > Seasonal > Holiday Shoppers: Post holiday
Gift givers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Luxury Gift Shoppers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: High Spenders
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Moderate Spenders
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Charitable Donations
- Retail Shoppers: Purchase Based > Shopping Behavior > Gift Shoppers High Spend Spenders
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: Online
- Retail Shoppers: Purchase Based > Seasonal > Holiday Shoppers: Heavy Buyer/Spenders: In Store
Holiday travelers
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday International Travelers
- NEW! Retail Shoppers: Purchase Based > Seasonal> Holiday Travel-Train
- NEW! Retail Shoppers: Purchase Based > Seasonal > Holiday Budget Savvy Airline Travelers
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Domestic Trips
- Lifestyle and Interests (Affinity) > Travelers > Air Travel (FLA/Fair Lending Friendly)
- Retail Shoppers: Purchase Based > Travel > Vacation/Leisure Travelers: Frequent Spenders
- Retail Shoppers: Purchase Based > Travel > Hotels: Frequent Spend
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Originally appeared on MarTech Series Marketing’s understanding of identity has evolved rapidly over the past decade, much like the shifting media landscape itself. From the early days of basic direct mail targeting to today's complex omnichannel environment, identity has become both more powerful and more fragmented. Each era has brought new tools, challenges, and opportunities, shaping how brands interact with their customers. We’ve moved from traditional media like mail, newspapers, and linear/network TV, to cable TV, the internet, mobile devices, and apps. Now, multiple streaming platforms dominate, creating a far more complex media landscape. As a result, understanding the customer journey and reaching consumers across these various touchpoints has become increasingly difficult. Managing frequency and ensuring effective communication across channels is now more challenging than ever. This development has led to a fragmented view of the consumer, making it harder for marketers to ensure that they are reaching the right audience at the right time while also avoiding oversaturation. Marketers must now navigate a fragmented customer journey across multiple channels, each with its own identity signals, to stitch together a cohesive view of the customer. Let’s break down this evolution, era by era, to understand how identity has progressed—and where it’s headed. 2010-2015: The rise of digital identity – Cookies and MAIDs Between 2010 and 2015, the digital era fundamentally changed how marketers approached identity. Mobile usage surged during this time, and programmatic advertising emerged as the dominant method for reaching consumers across the internet. The introduction of cookies and mobile advertising IDs (MAIDs) became the foundation for tracking users across the web and mobile apps. With these identifiers, marketers gained new capabilities to deliver targeted, personalized messages and drive efficiency through programmatic advertising. This era gave birth to powerful tools for targeting. Marketers could now follow users’ digital footprints, regardless of whether they were browsing on desktop or mobile. This leap in precision allowed brands to optimize spend and performance at scale, but it came with its limitations. Identity was still tied to specific browsers or devices, leaving gaps when users switched platforms. The fragmentation across different devices and the reliance on cookies and MAIDs meant that a seamless, unified view of the customer was still out of reach. 2015-2020: The age of walled gardens From 2015 to 2020, the identity landscape grew more complex with the rise of walled gardens. Platforms like Facebook, Google, and Amazon created closed ecosystems of first-party data, offering rich, self-declared insights about consumers. These platforms built massive advertising businesses on the strength of their user data, giving marketers unprecedented targeting precision within their environments. However, the rise of walled gardens also marked the start of new challenges. While these platforms provided detailed identity solutions within their walls, they didn’t communicate with one another. Marketers could target users with pinpoint accuracy inside Facebook or Google, but they couldn’t connect those identities across different ecosystems. This siloed approach to identity left marketers with an incomplete picture of the customer journey, and brands struggled to piece together a cohesive understanding of their audience across platforms. The promise of detailed targeting was tempered by the fragmentation of the landscape. Marketers were dealing with disparate identity solutions, making it difficult to track users as they moved between these closed environments and the open web. 2020-2025: The multi-ID landscape – CTV, retail media, signal loss, and privacy By 2020, the identity landscape had splintered further, with the rise of connected TV (CTV) and retail media adding even more complexity to the mix. Consumers now engaged with brands across an increasing number of channels—CTV, mobile, desktop, and even in-store—and each of these channels had its own identifiers and systems for tracking. Simultaneously, privacy regulations are tightening the rules around data collection and usage. This, coupled with the planned deprecation of third-party cookies and MAIDs has thrown marketers into a state of flux. The tools they had relied on for years were disappearing, and new solutions had yet to fully emerge. 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The challenge and opportunity for marketers lies in unifying these fragmented identity signals to create a consistent and actionable view of the customer. 2025: The omnichannel imperative Looking ahead to 2025 and beyond, the identity landscape will continue to evolve, but the focus remains the same: activating and measuring across an increasingly fragmented and complex media environment. Consumers now expect seamless, personalized experiences across every channel—from CTV to digital to mobile—and marketers need to keep up. The future of identity lies in interoperability, scale, and availability. Marketers need solutions that can connect the dots across different platforms and devices, allowing them to follow their customers through every stage of the journey. Identity must be actionable in real-time, allowing for personalization and relevance across every touchpoint, so that media can be measurable and attributable. Brands that succeed in 2025 and beyond will be those that invest in scalable, omnichannel identity solutions. They’ll need to embrace privacy-friendly approaches like first-party data, while also ensuring their systems can adapt to an ever-changing landscape. Adapting to the future of identity The evolution of identity has been marked by increasing complexity, but also by growing opportunity. As marketers adapt to a world without third-party cookies and MAIDs, the need for unified identity solutions has never been more urgent. Brands that can navigate the multi-ID landscape will unlock new levels of efficiency and personalization, while those that fail to adapt risk falling behind. The path forward is clear: invest in identity solutions that bridge the gaps between devices, platforms, and channels, providing a full view of the customer. The future of marketing belongs to those who can manage identity in a fragmented world—and those who can’t will struggle to stay relevant. 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