Note: This Ask the Expert was recorded prior to Experian’s acquisition of Audigent and discusses industry trends and how we’ve worked together in the past.
Adopting new strategies based on trust due to evolving privacy regulations and the gradual loss of traditional signals, like third-party cookies, is essential to successfully navigating the future of digital advertising. Advertisers and marketers are at a crossroads, facing the challenge of maintaining personalization and precision while respecting consumer expectations around privacy. To stay competitive, brands must adopt future-ready strategies that focus on trust, privacy-forward technologies, and scalable solutions.
In our latest Ask the Expert segment, recorded before Experian acquired Audigent, we explore how first-party data and advanced contextual audience targeting are two critical approaches for successfully navigating these changes. With insights from Greg Williams, President of Audigent, now part of Experian, and Crystal Jacques, VP of Sales at Experian, we discuss how these tools can empower your brand for long-term success.
First-party data as a cornerstone strategy
First-party data, a powerful tool for building meaningful connections with your audience, has emerged as a fundamental pillar of future-ready strategies. When collected and used effectively, it provides brands with a detailed understanding of consumer preferences and behaviors, enabling real-time campaign adjustments for maximum impact.
“Data has become part of every step of the digital advertising supply chain, and should be part of everybody’s buys… the more you can include data in your digital marketing, the better off and the more power you have.”
Greg Williams, President, Audigent
With the continual loss of signal, including third-party cookies, first-party data has proven to be key for brands to stay both competitive and privacy-compliant. Brands using first-party data are better positioned to overcome the challenges of signal loss. This data facilitates improved media targeting and personalized messaging, driving greater engagement and return on investment.
Contextually-Indexed Audiences build relevance
Experian’s Contextually-Indexed Audiences enable advertisers to target users based on their interests in real-time, without relying on cookies or mobile ad IDs. Machine learning analyzes and maps traffic from over two million websites, linking to Experian’s 2,400 audience segments. With added benefits like audience customization and flexible activation through Audigent’s private marketplaces (PMPs) or demand-side platforms, Experian is setting a new standard for scalable audience targeting.
For automotive advertisers, this could mean reaching consumers actively researching luxury electric vehicles on relevant sites. Unlike outdated methods, contextual targeting aligns the message with consumer intent, balancing high precision with consumer privacy.
Automotive success story
Audigent’s innovative solutions have delivered tangible results. Williams mentions how they helped an automotive brand achieve double the scale and triple their goal of driving test drives. This stands as a testament to the real-world effectiveness of contextual audience strategies and Experian’s role in executing them.
How to stay ahead of change
Here are five strategies to help your brand remain future-ready amid privacy challenges and signal loss:
- Prioritize first-party data: Build trust and improve targeting accuracy by relying on data that you own directly from your consumers.
- Test privacy-forward tools: Experiment with solutions like contextual targeting and Google’s Privacy Sandbox to future-proof your advertising.
- Strengthen identity framework: Create systems to securely manage and use data for cross-channel decision making.
- Use scalable tools: Partner with trusted providers to deploy solutions that adapt to changing industry standards.
- Stay proactive and flexible: Continuously evaluate trends and refine approaches to align with emerging consumer and regulatory expectations.
A deeper conversation
For additional insights, watch our full Q&A. Greg Williams and Crystal Jacques discuss the future of audience targeting, how first-party data reshapes marketing strategies, and how Experian and Audigent have collaborated in the past.
About our experts
Greg Williams, President, Audigent
Greg Williams is Audigent’s President, responsible for managing Audigent’s vast portfolio of ecosystem partners, enterprise sales, marketing, and client success. An innovator in programmatic ad buying, Williams co-founded MediaMath and was instrumental in building and scaling that company in the US and internationally. He led MediaMath’s international expansion in 2011 and grew that business from zero to a top revenue driver for the company in three years. During his 14 years at the company, Williams held global roles and built teams across every function of the organization — most notably leading business and market development, product development, and partnerships. Prior to co-founding MediaMath, Williams held senior positions at [X+1] (which was later acquired by RocketFuel), Nielsen, and Accenture.
Crystal Jacques, Head of Enterprise Sales, Experian
Head of Enterprise Partnerships, leading Experian’s go-to-market team across all verticals. With over ten years of experience in the Identity space, Crystal brings a wealth of expertise to her role. She joined Experian in 2020 through the Tapad acquisition, following her successful stint as the head of Global Channel Partnerships for Adbrain, which The Trade Desk later acquired.
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Industry leaders recently gathered at the influential Beet Retreat 2023 conference held in Santa Monica, sharing forward-looking perspectives on the future of advertising. This renowned event known for its diverse mix of leaders from TV, agencies, advertising, and technology sectors, was enriched by insights from Experian’s very own Chris Feo, SVP of Sales & Partnerships, and Kimberly Gilberti, Chief Product Officer. Both Feo and Gilberti brought their expertise and perspectives for harnessing the potential of high-growth connected TV (CTV) advertising. The era of connected everything at Beet Retreat 2023 In the “Era of Connected Everything,” panel, Feo dived into the concept of a ‘connected everything’ world. He emphasized the importance of balancing consumer and privacy expectations with the increasing integration of AI and machine learning. “As decisioning evolves, creative tech and data derived from creative scale will play a bigger role.”chris feo, svp, sales & partnerships Feo further discussed the potential of creative technology, particularly in how AI and machine learning could revolutionize content personalization. He cited examples where the same creative content is used indiscriminately across diverse demographics, suggesting a future where creative content adapts and performs well for a variety of audience identities. Experian's balanced approach at Beet Retreat 2023 During a fireside chat, Gilberti shared her vision on the transformative role of television in the advertising technology landscape. “Connecting exposure to business outcomes is the holy grail of measuring CTV and effectiveness.”kimberly gilberti, chief product officer Her insights reflected the growing interplay between digital and traditional TV advertising, and the opportunities arising from this convergence. Gilberti emphasized the critical role of data analytics in enabling advertisers to tailor content more effectively to diverse TV audiences. She envisioned a future where the integration of digital strategies and traditional TV advertising create a more cohesive and impactful AdTech approach. Future focus: Diversification and partnerships Both Feo and Gilberti underscored the need for advertisers to diversify their partnerships. By working with a variety of partners, you can mitigate risks and foster innovation, ensuring you are not overly dependent on a single channel or approach. Navigate what’s next with Experian Experian's contributions at Beat Retreat 2023 underscore our pivotal role in the AdTech industry. With a unique balance of offline and online data expertise, we are not just adapting to changes but leading the way in innovation and strategy. Our insights and approaches, as highlighted by Feo and Gilberti, demonstrate our commitment to guiding the industry through its rapid evolution, making our role indispensable in the future of advertising technology. At Experian, we’re your partner in data-driven marketing and can help make your interactions more meaningful. To learn more, connect with a member of our team today. Connect with us Latest posts
Experian is excited to introduce our new Geo-Indexed audiences. Our Geo-Indexed audiences use a new advanced indexing classification technology to identify and reach consumers based on their geo-regional attributes. These audiences can help you discover, segment, and craft messaging for consumers without the use of sensitive personal information, so you can confidently reach your target audience without sacrificing data privacy. In this blog post, we’ll review how our new Geo-Indexed audiences can help you reach your audience while balancing data privacy and accuracy. How we collect and use data is changing The AdTech industry is undergoing a transformation as various forces shape its trajectory. One significant factor is legislation, with as many as 26 states currently considering data privacy laws. Consumer preferences also play a crucial role, as more individuals look to brands for responsible and ethical data handling practices. According to Forbes, 82% of people view brands positively when they consciously opt to refrain from using personal data for personalized ads. Major players in the field such as Apple and Google are actively pushing for a shift away from traditional methods like cookies and other identifiers in data collection and usage. These developments mark a considerable shift in how we use data. Many brands are seeking a few solutions to continue to find and reach their target audience online, but at Experian, we see a great opportunity for innovation and impact within geo-based targeting solutions. “We predict that over the next year, you will begin to see innovations in geo-based targeting methodologies that satisfy the industry's need for audience targeting with responsible data strategies. By embracing innovations in geo-based targeting and adhering to responsible data strategies, you can not only comply with these laws but continue to reach your intended audiences effectively.”jeremy meade, vp, marketing data & operations Introducing Experian’s Geo-Indexed audiences Geo-Indexed audiences from Experian allow brands to reach consumers and households based on geographic regions that over-index for a common set of attributes. Our Geo-Indexed audiences give brands the ability to: Stay connected: Maintain a touchpoint with consumers as other audience targeting solutions disappear or reduce scale due to new legislation. Expand your audience reach: With our sophisticated geo-indexing methodology, you will be reaching your target audience’s circle of influence within the geo-region. Execute where you want: By linking our Geo-Indexed audiences to Experian’s persistent identifiers, you can activate these audiences on the shelf of your platform of choice. As a part of the release of Geo-Indexed audiences, we will be rolling out three main categories: Language Ethnic Group Demographics which include: Education Household Income Marital Status Occupation Presence of Children Over the next year, we will continue to release new audiences within Geo-Indexed audiences. How you can use Geo-Indexed audiences An Auto brand has a new corporate policy restricting the use of sensitive personal information in audience targeting but would like to reach high-income earners. To reach their target audience they use the Geo-Indexed audiences to reach households who are in geographic regions that index highly for income ranges ‘$175,000 – $199,999’ and ‘$200,000+.’ Prioritize privacy without sacrificing accuracy with Experian’s Geo-Indexed audiences Our Geo-Indexed audiences are available in most major data and demand-side platforms. Visit our partner page for more information. Don’t see our audiences on your platform of choice? We can help you build and activate an Experian audience on the platform of your choice. Connect with our audience team Latest posts
In this article… What is a walled garden? Integrated marketing is more important than ever Perspectives on walled gardens from Cannes Lions 2023 Walled gardens aren’t going away in the near future The fuure of walled gardens Digital marketers face an ongoing challenge in the form of "walled gardens," closed online ecosystems where it is difficult to access user data. As we get ready for 2024, it's more important than ever for marketers to evaluate the current challenges and opportunities surrounding walled gardens and to take stock of the impact of walled gardens in marketing as an industry. What is a walled garden? A walled garden is a closed online ecosystem controlled entirely by one tech company. Advertising on these ecosystems is fairly locked down, as major tech companies with walled gardens tend to tightly control access to the user data, content, and advertising that appears within the ecosystems. Some examples of walled garden ecosystems include Google, Facebook, Amazon, and Apple. These walled gardens have particular advantages, like access to massive user bases and precise targeting within the individual ecosystems. It can also be difficult to reach said audiences outside of the ecosystems, reducing the amount of control you have over your advertising strategies. Learn more about walled gardens. Learn the differences between walled gardens and hedged gardens. Integrated marketing is more important than ever Today, it's become more crucial to connect with consumers over multiple touchpoints, which can be done from tech like connected TV (CTV) to websites, mobile devices, and even shopping in a physical store. However, as integrated marketing gains utility, many platforms with walled garden ecosystems have increased, making a truly integrated and personalized marketing strategy more difficult in many situations. As a result, many marketers have realized the value of a more streamlined marketing approach, emphasizing the importance of fully integrated advertising strategies. Though there are surely marketing advantages to gain from walled garden ecosystems, especially in audience size, the challenges they pose will require you to innovate and find more creative ways to engage with your audience from platform to platform. Perspectives on walled gardens from Cannes Lions 2023 Offering a poignant view of industry trends and ideas, the Cannes Lions International Festival of Creativity of 2023 had much to say about the significance of walled gardens in the marketing world. Let's look at two key takeaways from this year's festival. Retail media In recent years, many retail companies have started selling ad space within their own walled garden shopping platforms, dubbed "retail media." Platforms like Amazon and Walmart have developed their own particular advertising ecosystems where they sell ads to marketers within the shopping environment itself. Navigating the sell-side of retail media’s walled gardens While retail media offers marketers unique opportunities, it's not without its challenges. For one, ad space in these environments is limited, so the competition can be difficult on the sell-side, leading to higher ad costs. Additionally, this shift in dynamic also forces marketers to change how they prioritize their marketing channels, looking closer at the results of their efforts rather than focusing on particular channels within the platforms themselves. Opportunities in the buy-side of retail media’s walled gardens Brands on the buy-side see various benefits from advertising within retail media channels and walled gardens. By browsing in an online shopping environment, the users in these ecosystems are likely high-intent shoppers, people who are further down the sales funnel and who are ready to make a purchase soon. Shoppers can also be precisely targeted within these environments, as marketers are given the ability to access very specific audience segments based on details like shopping behavior, preferences, and even purchase history. Omnichannel marketing To more effectively engage audiences even among an abundance of walled garden ecosystems, speakers at the 2023 Cannes Lions Festival discussed the importance of omnichannel marketing. By emphasizing strategies that reach the consumer through multiple touchpoints, marketers can deliver a unified brand experience across channels. This allows marketers to focus more on results than specific advertising channels, including walled garden platforms. Walled gardens aren’t going away in the near future Though various challenges are associated with walled gardens in advertising, they aren't going anywhere. So, what's the current state of these environments throughout the industry? Efforts are being made to break down walled gardens in tech In a handful of countries, regulatory actions have been put forward to address how dominant many major tech companies are in their respective markets. One major example of this is Meta and Google's entanglements in Canada. Currently, neither company can display news on their websites in the Canadian market. This decision was reached to give Canadian news agencies more control over their advertising revenue since, previously, the tech giants received more views and, therefore, gained the ad revenue. Though relatively small, this does indicate a certain shift in dynamic. Why companies are resisting Despite their challenges, walled gardens in 2023 persisted, mainly because they are particularly adept at generating revenue for the tech companies that control them. In 2022, 78 percent of global digital advertising revenue came from these closed ecosystems, and projections expect that figure to rise to 83 percent by 2027. From the viewpoint of a company that operates in a walled garden, the idea of releasing their control over their environment represents losing out on a stream of vast revenue, making letting go of a walled garden ecosystem an unattractive prospect. The future of walled gardens As time progresses, what can digital marketers like you expect from walled garden ecosystems in the near future? A cookieless future A huge element to consider is the transition to a cookieless future. Many major browsers have begun phasing out the use of third-party cookies. In the wake of this decision, many are looking for reasonable alternatives that allow for behavior tracking and more personalized advertising experiences. Solutions like Experian's identity resolution can provide a strong alternative option, allowing marketing strategies to adapt to the current landscape. An influx of mini gardens You should also anticipate the proliferation of various smaller, specialized walled garden ecosystems in the future. These so-called "mini gardens" specialize in more niche audiences and industries, and they can present their own challenges and opportunities. Alternative IDs As you search for new identification methods outside cookies, various alternatives have presented themselves, requiring further exploration and experimentation. Among these are privacy-compliant solutions like Unified ID 2.0, which allow you to serve more personalized ads without compromising the consumer's privacy. Navigating the evolving landscape of walled gardens in 2024 As we begin 2024, you will continue facing opportunities and challenges regarding walled gardens. The 2023 Cannes Lions International Festival of Creativity re-emphasized how important it is for marketers to stress omnichannel marketing within walled garden environments and become well acquainted with identity resolution solutions as we move into a cookie-less future. All of this requires you to become comfortable with walled gardens being here to stay and innovate to navigate an evolving and developing landscape. We’re here to help you navigate the evolving landscape of walled gardens in 2024. Contact us today. Get in touch Latest posts