
Today, Experian is excited to introduce our Offline Graph as a standalone product that clients can license, marking a significant step in our commitment to powering data-driven advertising through connectivity. Offline Graph empowers advertisers and advertising technology companies to build and refine consumer profiles, contributing to data connectivity, more offline audience reach, and improved offline measurement accuracy.
As a result of consumers engaging with content across more channels, there are more disparate data points than ever before. When you couple that with ongoing signal loss, the need for a unified identity solution has never been greater.
Experian’s Offline Graph offers companies a license of stable offline data points, like name, address, phone number, email, geographic information, date of birth, and additional attributes that provide a complete view of household and individual identities. The Offline Graph integrates known offline identity information from reliable deterministic sources like property ownership records, public records, and marketing data to provide access to all United States consumers and households.

How customers can use the Offline Graph
- A big box retailer fills in the blanks of their existing customer data and builds a database of prospects.
- A media platform more effectively onboards advertisers’ segments, enabling advertisers to reach more of their customers.
- A retail brand better understands their customer’s demographic and behavioral make-up, by licensing Offline Graph with Marketing Attributes.
- A connected TV (CTV) manufacturer increases audience reach and accurately quantifies the campaign impact for their advertising partners.
Experian’s Offline Graph is already driving value across industries. Here’s some in-depth client success stories:
Fusion92 licenses Offline Graph to help their clients transform their marketing
Fusion92 is a marketing partner that fuels business transformation in today’s digital economy and delivers exponential returns for brands.
Fusion92 licenses Experian’s Offline Graph to power their strategy: from research and discovery to audience creation, activation, and measurement. With access to our Offline Graph, Fusion92 ensures their clients get the insights, targeting, reach, and measurement they need to achieve their business goals.
“At Fusion92, we are always pushing the envelope to develop solutions that lead to success for our clients. Our desire to innovate pushed us to find an industry-leading partner in data and identity. This led to us licensing Experian’s Offline Graph product, which we use to build more complete audience profiles for our clients. In doing so, we help brands target, activate, and measure their marketing campaigns more effectively, leading to superior results.”
dave nugent, executive vice president of data and analytics, fusion92
Using Offline Graph to deliver relevant messaging to multiple audience cohorts
A leading direct-to-consumer (DTC) company with strong customer relationships built a robust first-party data set, enabling effective customer retention. To attract new customers, they partnered with Experian to access offline identity data from Experian’s Offline Graph. The Offline Graph provides them with the data needed to validate their first-party data and with the keys to unlock new customers.
With this data, the DTC company delivered the right message to both sets of consumers: existing customers and new prospects. By integrating Experian’s Offline Graph they broadened their reach, personalized their messaging, and improved their marketing.
What sets Experian’s Offline Graph apart from the competition
- Stability of data: With data from deterministic sources, our Offline Graph ensures that your view of consumers – and your ability to connect with them – is stable over time.
- Connected digital and offline data: Seamlessly connect offline data with digital identifiers through our Digital Graph, enabling a holistic approach to marketing, while ensuring consumer privacy is prioritized.
- Tailor made for your use cases: Build the Offline Graph to fit your specific needs, selecting the exact offline identity information required for your campaigns.
- Expanded consumer insights: Connect more data points to enrich your understanding of consumer demographics and behavior, using Experian’s Marketing Attributes and Audiences data.
Offline Graph: Your gateway to consumer connectivity
As signals fade, there is a large emphasis on procuring and having accurate consumer data. Experian’s Offline Graph delivers the connectivity and insights necessary to stay ahead. Whether you aim to strengthen your existing data or access entirely new data sets, Experian’s Offline Graph offers a solution tailored to your needs. Transform your data strategy with Experian’s Offline Graph — your gateway to a unified consumer identity solution.
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Coffee drinkers in America Coffee plays such an integral part of every day life in America that it may be safe to say that coffee helps the United States go round. In fact, fully 60% of all U.S. households use either whole or ground coffee beans at home. Experian Simmons extensively reviewed the American coffee drinker for this report which features detailed insights into the coffee-drinking American. In addition, we compare the patrons of Dunkin’ Donuts and Starbucks, the leading players in the battle for brew. Coffee in the Home The average U.S. household that uses whole or ground coffee consumes 4.2 cups per day. In total that’s about 280.5 million cups of coffee consumed at home by Americans each day or about 102 billion cups per year. Among households that use coffee, 89% stock regular coffee and 46% stock decaf.* Among households that use coffee, 84% use pre-ground coffee and 26% use whole bean coffee at least some of the time.* Instant Flavored Coffee Over a quarter of households (27%) stock instant coffee. Sixteen percent of households use instant flavored coffee. The most commonly used flavors among instant flavored coffee drinkers are: Older Americans More Likely to Drink Coffee Fifty-seven percent of adults ages 18-24 live in households that use coffee, but 25 to 34 year olds are the least likely to stock coffee in their cupboards with only 54% reporting they use whole or ground bean coffee at home. Coffee Use Increases with Household Income Seventy percent of Americans who report annual household incomes of $150,000+ drink coffee compared with 54% of those with household income less than $25,000. Dunkin' Donuts Vs. Starbucks Dunkin' Donuts 11% of American adults go to DD Between 9.15.08 and 9.15.09 the share of DD customers who go there 6+ times a month is up 11%* DD consumers are 41% more likely than the average adult to be registered Independents and 9% less likely to be registered Republicans Starbucks 13% of American adults go to Starbucks Between 9.15.08 and 9.15.09 the share of Starbucks customers who go there 6+ times a month is down 22% Starbucks consumers are 11% more likely to be registered Independents and 11% more likely to be registered Republicans Coffee Drinkers Are Coffee Drinkers A majority of coffee-drinking Americans are loyal to their franchise. However, there are a considerable number of Dunkin’ Donuts and Starbucks consumers who jump between coffee houses. How Often Americans Order Their Coffee The majority of both Dunkin’ Donuts and Starbucks customers visit each chain between one and five times in a typical month. Learn more about Simmons consumer research and studies.

Two-thirds of U.S. Households Use Coupons Two-thirds of American households (67%) use coupons. And while the vast majority of households using coupons (87%) say they use them to save money, 30% also say that coupons are a way for them to try out new products. Newspapers are still the number one coupon source with 70% of coupon households still getting their coupons from a newspaper. The Internet is growing as a coupon source. A quarter of coupon households get coupons online today, up 46% in the last three years. What Americans Buy With Their coupons Nearly half of all American households use coupons to buy food/grocery products making them the most common items purchased with coupons followed by cleaning products and beauty/grooming products. Seven percent of households buy tobacco using coupons. Where Are Coupons Redeemed? Given that half of U.S. households use coupons for food/grocery products, it’s no surprise that 60% of all households redeem coupons in supermarket, grocery or convenient stores. While only a quarter of all households use coupons at restaurants/fast food chains, that number has risen by 9% since 2006, when 23% of households redeemed coupons at restaurants. Coupons Attract New Consumers With the start of the holiday shopping season around the corner retailers want to make sure consumers visit their store and/or website. One way to drive consumer traffic is with coupons. Close to 50 percent of American adults say they are likely to be drawn to a store they don’t normally shop at by a coupon. The Experian Simmons retail shopping segment known as Mall Maniacs make up just 12% of all shoppers, but that group is 82% more likely to be drawn to a new store by a coupon. Percentage of U.S. Adult Population by Shopping Segment Mall Maniacs and Status Strivers are 66% and 26% more likely, respectively, to appreciate getting emails that announce new products and services. Identifying these consumers is key to maximize online marketing dollars. Additionally, with more and more consumers shopping online, companies should ensure that coupons are redeemable both online and in-stores.

Definition of an NHL and Non-NHL fan The behaviors and preferences of National Hockey League (NHL) and non-NHL fans are compared in this report. Below are the definitions of each consumer type: NHL fans are 18+ adults who are either “very”, “somewhat”, or “a little bit” interested in NHL Non-NHL fans are 18+ adults who are “not at all” interested in NHL Who Are NHL Fans? Compared to 2006, there are 11 percent more American adults who are NHL fans*. And with 52 percent of its fans under the age of 45, the NHL’s fan base is – for the most part – young. NHL Fans Are Educated and Well Paid NHL fans are more likely than non-NHL fans to have graduated college and attained a graduate degree. The benefits of their higher education is clear as NHL fans are 64 percent more likely than non-NHL fans to personally earn an income of $150,000 or more annually. Next we’ll examine a few luxuries NHL fans enjoy: home-ownership, watches, and vehicles. Home Owners Seventy-seven percent of NHL fans own their place of residence. The graph below charts the percentage of NHL and non-NHL fans who own any resident type (includes house, condominium, co-op and mobile home). As illustrated, there are more NHL fans than non-fans who own homes that value at $300,000 or more. Watches Twenty-six percent of NHL fans purchased a watch for themselves or someone else in the last 12 months and their tastes are not cheap. NHL fans are 2.6 times more likely than non-fans to have spent $500 or more on a timepiece. Vehicles Similar to their watch purchasing behavior, NHL fans are willing to splurge on their vehicles. For their most recent vehicle purchase, NHL fans were 13 percent more likely than non-NHL fans to spend over $30,000. Internet Purchases NHL fans spend big online. During the last 12 months, NHL fans spent a total $9.9 billion on Internet purchases. Among those who made a purchase in the last year, NHL fans are 25 percent more likely than non-NHL fans to spend $1,000 or more online during the year. In fact, 41 percent of NHL fans who shop the Internet spend at least $500 online a year. Business Purchase Decision Makers The previous slides established that NHL fans have expensive taste and aren’t troubled spending extra to purchase personal items. However, can the same be said for business-related purchases? Indeed it can. Not only are there more NHL fans than non-fans making business purchase decisions, they’re also 54 percent more likely than non-fans to spend $100,000 or more on office products. Conclusion The National Hockey League has a growing fan base that doesn’t mind spending extra for products and services.