
The stakes are high when it comes to advertising during football’s biggest games as the cost of advertising continues to rise, with the average 30-second TV ad during the 2023-24 Sunday Night Football season priced at $882K. With record viewership at the College Football Playoff and the Super Bowl drawing in 123.7 million average viewers, the largest TV audience on record, it’s no surprise that brands are willing to pay those prices since football games are prime time for reaching engaged audiences. In fact, an estimated 51% of viewers search for an ad they saw during the game, underscoring the potential of second-screen engagement to amplify campaign impact. Whether you advertise on TV during these games or not, brands are exploring how they can use football season to drive a deeper connection to their audience. To do this, brands need data driven strategies.
In this blog post, we’ll reveal audience segments designed for you to craft tailored marketing strategies that resonate with football fans in the stands and on the couch. You can find the complete audience segment name in the appendix.
Make a game-winning play with Experian Audiences
With playoff season fast approaching, it’s the perfect time to go on the offensive and target football fans. Utilize Experian’s syndicated audiences to ensure your marketing messages resonate with fans when they’re the most engaged.
- Experian’s 2,400+ syndicated audiences are available directly on over 30 leading television, social, and programmatic advertising platforms.
- Reach consumers based on who they are, where they live, and what they do using data ranked #1 in accuracy by Truthset.
- Run omnichannel campaigns based on a reliable understanding of households, people, digital identifiers, and marketing attributes.
Four football audience categories to add to your advertising lineup
Football fans come in all shapes, sizes, and viewing habits. From dedicated supporters to casual viewers, targeting the right audience can make or break your campaign.
Here are four football audience categories you can target:
- Sports enthusiasts
- College football fans
- 21+ audiences
- TV viewers
Let’s huddle up and break down the audience segments within each category. Whether it’s tailgating, tuning in, or cheering from the stands, these insights will get your campaign into the end zone.
Sports enthusiasts

Whether they’re following their favorite teams, attending games in person, or watching professional sports events on TV, football fans are deeply engaged, making them an ideal target for advertisers looking to score big.
Here are five audiences to target:
- NFL Enthusiasts
- Football (FLA/Fair Lending Friendly)1
- Sports Enthusiasts
- NFL Stadium Visitors
- Professionals Sports Event
College football fans

College football fans bring unmatched passion and loyalty, with bowl games during the 2023 season drawing on average of 4.6 million viewers across 40 total games—a 5% increase year-over-year. From students to alumni, these fans represent an invaluable opportunity for advertisers to connect with a deeply invested audience.
Here are four audiences to target to connect with passionate college football fans:
- College Football Stadium Visitors
- College Football Bowls
- College Students
- College Sports Venues
21+ audiences

With 84% of U.S adults reporting that they drink alcohol while watching football on TV, targeting 21+ audiences during game season is a winning play. Whether they’re cracking open a cold one at a tailgate, hosting a game-day party, or relaxing on the couch, these audiences represent a key audience for brands looking to tap into football culture.
Here are four audiences that you can target this post season:
- Imported Light Beer Enthusiasts
- Domestic/Imported Beer
- High-end Spirit Drinkers
- Discretionary spend: Alcohol and wine $331 – $726
These audiences can help you serve up campaigns that pour directly into the heart of football fandom.
TV viewers

Football games attract some of the most engaged and diverse TV audiences, with 85% of sports fans preferring to watch live sports on TV rather than in-person. Notably, for the first time, viewers aged 18 to 49 spent the majority of their sports viewing time (54%) via streaming. This shift highlights the immense opportunity for advertisers to connect with highly attentive viewers tuned into every play.
Here are seven audiences that you can use to create a game-winning strategy to reach engaged TV watching football fans:
- Cable Satellite or Streaming Network Subscribers
- Streaming Video: High Spenders
- Cord Cutters
- Cable and Streaming TV Service Subscribers
- Paid TV High Spenders
- Screen Size – Large
- Co-Watchers
Whether they’re catching the action on a large TV screen or streaming from their phone, these audiences will help you craft campaigns that deliver results with highly engaged viewers.
Score big with Experian this postseason
As some of football’s biggest games approach, it’s time to huddle up and connect with consumers who live for the thrill of the game.Whether they’re tuning in to cheer for their favorite teams, tailgating with friends, or enjoying the game-day experience from home, Experian Marketing Data provides the playbook to score big with targeting, enrichment, and activation. With Experian’s data-driven insights, you can turn every opportunity into a game-winning play!
You can activate our syndicated audiences on-the-shelf of most major platforms. For a full list of Experian’s syndicated audiences and activation destinations, download our syndicated audiences guide.
Explore our other seasonal audiences that you can activate today.
1 “Fair Lending Friendly” indicates data fields that Experian has made available without use of certain demographic attributes that may increase the likelihood of discriminatory practices prohibited by the Fair Housing Act (“FHA”) and Equal Credit Opportunity Act (“ECOA”). These excluded attributes include, but may not be limited to, race, color, religion, national origin, sex, marital status, age, disability, handicap, family status, ancestry, sexual orientation, unfavorable military discharge, and gender. Experian’s provision of Fair Lending Friendly indicators does not constitute legal advice or otherwise assures your compliance with the FHA, ECOA, or any other applicable laws. Clients should seek legal advice with respect to your use of data in connection with lending decisions or application and compliance with applicable laws.
Appendix
Sports enthusiasts
- Lifestyle and Interests (Affinity) > Activities and Entertainment > NFL Enthusiasts
- Lifestyle and Interests (Affinity) > Sports and Recreation > Sports Enthusiast
- Mobile Location Models > Visits > NFL Stadium Visitors
- Lifestyle and Interests (Affinity) > Sports > Football (FLA / Fair Lending Friendly)2 Travel Intent > Activities > Professional Sports Event
College sports fans
- Mobile Location Models > Visits > University Stadium College Football Visitor
- Lifestyle and Interests (Affinity) > Sports > College Football Bowls
- Mobile Location Models > Visits > College Students
- Mobile Location Models > Visits > College Sport Venues
21+ audiences
- Lifestyle and Interests (Affinity) > Activities and Entertainment > Imported Light Beer Enthusiasts
- Lifestyle and Interests (Affinity) > In-Market > Domestic/Imported Beer
- Lifestyle and Interests (Affinity) > Retail > High-end Spirit Drinkers
- Financial – Analytics IQ > Discretionary Spend > Alcohol and Wine: $331-$726
TV viewers
- Television (TV) > Household/Family Viewing > Cable Satellite or Streaming Network Subscribers
- Retail Shoppers: Purchase Based > Entertainment > Streaming/Video/Audio/CTV/Cable TV: Streaming Video: High Spenders
- Television (TV) > Household/Family Viewing > Cord Cutters
- Television (TV) > Household/Family Viewing > Cable and Streaming Service Subscribers
- Television (TV) > TV Enthusiasts > Paid TV High Spenders
- Television (TV) > Viewing Device Type > Screen Size – Large
- Television (TV) > Household/Family Viewing > Co-Watchers
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We are excited to announce that we’ve updated our CAPE data with 2020 Census data. This release updates estimates and projections from 2010 and replaces all previous CAPE data attributes. U.S. Census data offers a great opportunity for data enrichment The U.S. Census is conducted every 10 years to determine the number of people living in the U.S. in addition to collecting data on dozens of topics across 130+ surveys and programs. U.S. Census data is already broken out into regional groups and covers 100k+ different geographies: States, counties, places, tribal areas, zip codes, and congressional districts. Block groups are the smallest geographic area for which the Bureau of the Census collects and tabulates data. They are formed by streets, roads, railroads, streams, other bodies of water, and other visible physical and cultural features. What is CAPE? Census Area Projections & Estimates data (CAPE) data from Experian utilizes a proprietary methodology to make the data easy to action on for marketing use cases. Made from U.S Census and Experian consumer data, CAPE data sets are developed at the block group and zip code level and targetable at the household level. CAPE 2020 updates CAPE 2020 uses the 2020 Census data blended with other Experian data to update CAPE’s unique attributes for data enrichment and licensing. Multiple sources are used and data is delivered at a block group level or zip code. Experian provides unique CAPE attributes not available through other sources that provide Census data. These include our Ratio and Percentages attributes, Score Factors/Segments, and Mosaic. CAPE 2020 use cases Our CAPE 2020 data sets enable strategic marketing analysis and decision-making. You can use CAPE 2020 data to understand the differences in the markets you serve as they relate to core demographics, housing attributes, education, income, employment, spending, and more. You can do this to: Find populations that are not typically captured in standard demographics. Cross-reference Census demographics data with other behavioral and shopper data. Understand supply and demand for products sold. Get started with our CAPE 2020 data today If you are using Experian’s CAPE 2010 data, please work with your Experian representative to migrate to CAPE 2020. If you are interested in learning more about our CAPE data, get in touch with us today. Contact us Latest posts

Centralized data access is emerging as a key strategy for advertisers. In our next Ask the Expert segment, we explore this topic further and discuss the importance of data ownership and the concept of audience as an asset. We're joined by industry leaders, Andy Fisher, Head of Merkury Advanced TV at Merkle, and Chris Feo, Experian’s SVP of Sales & Partnerships who spotlight Merkle's commitment to centralized data access and how advertisers can use our combined solutions to navigate industry shifts while ensuring consumer privacy. Watch our Q&A to learn more about these topics and gain insights on how to stay ahead of industry changes. The concept of audience as an asset In order to gain actionable marketing insights about your audience, you need to identify consumers who are actively engaged with your brand and compare them against non-engaged consumers, or consumers engaged with rival brands. Audience ownership Audience ownership is a fundamental marketing concept where marketers build, define, create, and own their audience. This approach allows you to use your audiences as an asset and deliver a customized journey to the most promising prospects across multiple channels. With this strategy, you enhance marketing effectiveness and ensure ownership over your audience, no matter the platform or channel used. Merkle enables marketers to own and deploy said asset (audience) so that marketers can have direct control over their audience. With audience strategy, you can tie all elements together – amplify your marketing reach, while maintaining control of your audience. Merkle connects customer experiences with business results. Data ownership Data ownership refers to the control organizations have over data they generate, including marketing, sales, product, and customer data. 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These are later published to various endpoints for activation. The Merkury platform covers three classes of data: Proprietary data set – Permissioned data set covering the entire United States, compiled from about 40 different vendors Marketplace data – Includes contributions from various vendors like Experian First-party data from marketers – Allows marketers to bring in their own data Merkury's identity platform empowers brands to own and control first-party identity at an individual level, unifying known and unknown customer and prospect records, site and app visits, and consumer data to a single, person ID. This makes Merkury the only enterprise identity platform that combines the accuracy and sustainability of client first-party data, quality personally identifiable information (PII) data, third-party data, cookie-less media, and technology platform connections in the market. End-to-end management of data Data ownership and management enables you to enhance the quality of your data, facilitate the exchange of information, and ensure privacy compliance. The Merkury platform provides a comprehensive, end-to-end solution for managing first-party data, all rooted in identity. Unlike data management platforms (DMPs) that are primarily built on cookies, the Merkury platform is constructed on a person ID, allowing it to operate effectively in a cookie-free environment. A broader perspective with people-based views The Merkury platform is unique because it contains data from almost every individual in the United States, providing a broader perspective compared to customer data platforms (CDPs) which only contain consumer data. The platform provides a view of the world in a people-based manner, but also offers the flexibility to toggle between person and household views. This enables you to turn data into actionable insights and makes it possible to target specific individuals within a household or consider the household as a whole. How Experian and Merkle work together Experian and Merkle have established a strong partnership that magnifies the capabilities of Merkle's Merkury platform. With Experian’s robust integration capabilities and extensive connectivity opportunities, customers can use this technology for seamless direct integrations, resulting in more effective onboarding to various channels, like digital and TV. "Experian's role in Merkury's data marketplace is essential as they are considered the gold standard for data. It significantly contributes to our connectivity through direct integrations and partnerships. Experian's presence in various platforms and technologies ensures easy connections and high match rates. Our partnership is very important to us."andy fisher, head of merkury advanced tv Through this partnership, Merkle can deliver unique, personalized digital customer experiences across multiple platforms and devices, highlighting their commitment to data-driven performance marketing. Watch the full Q&A Visit our Ask the Expert content hub to watch Andy and Chris's full conversation about data ownership, innovative strategies to empower you to overcome identity challenges, and navigating industry shifts while protecting consumer privacy. Tune into the full recording to gain insights into the captivating topics of artificial intelligence (AI), understanding how retail networks can amplify the value of media, and the growing influence of connected TV (CTV). Dive into the Q&A to gain rich insights that could greatly influence your strategies. Watch now About our experts Andy Fisher, Head of Merkury Advanced TV As the Head of Merkury Advanced TV, Andy's primary responsibility is driving person-based marketing and big data adoption in all areas of Television including Linear, Addressable, Connected, Programmatic, and X-channel planning and Measurement. Andy has held several positions at Merkle including Chief Analytics Officer and he ran the Merkle data business. Prior to joining Merkle, Andy was the EVP, Global Data & Analytics Director at Starcom MediaVest Group where he led the SMG global analytics practice. In this role, he built and managed a team of 150 analytics professionals across 17 countries servicing many of the world’s largest advertisers. Prior to that role, Andy was Vice President and National Lead, Analytics at Razorfish, where he led the digital analytics practice and managed a team of modeling, survey, media data, and business intelligence experts. He and his team were responsible for some of the first innovations in multi-touchpoint attribution and joining online/offline data for many of the Fortune 100. Andy has also held leadership positions at Personify and IRI. Andy holds a BA in mathematics from UC Berkeley and an MA in statistics from Stanford. Chris Feo, SVP, Sales & Partnerships, Experian As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats! Latest posts

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With AWS Clean Rooms, customers can effortlessly collaborate with hundreds of thousands of companies already using AWS without needing to move data out of AWS or upload it to a different platform. When running queries, AWS Clean Rooms accesses data in its original location and applies built-in, adaptable analysis rules to assist customers in maintaining control over their data. Coupled with Experian's trusted data privacy management and unique Experian ID, businesses can effectively manage customer data, secure partners' communication, and achieve regulatory-compliance objectives. This combination allows companies to use data-backed insights to supercharge their marketing initiatives, resulting in more meaningful customer interactions, improved match rates, and business success. Start collaborating About the authors Kalyani Koppisetti, Principal Partner Solution Architect, AWS Kalyani Koppisetti is a technology leader with over 25 years of experience in the Financial Services Industry. In her current role at AWS, Kalyani advises financial services partners on best-practice cloud architecture. Kalyani works closely with internal and external stakeholders to identify industry technical trends, develop strategies, and execute them to help Financial Services Industry partners build innovative solutions and services on AWS. Technical and Solution interests include Cloud Computing, Software-as-a-Service, Artificial Intelligence, Big Data, Storage Virtualization and Data Protection. Matt Miller, Business Development Principal, AWS In his role as Business Development Principal at AWS, Matt drives customer and partner adoption for the AWS Clean Rooms service specializing in advertising and marketing industry use cases. Matt believes in the primacy of privacy-enhanced data collaboration and interoperability underpinning data-driven marketing imperatives from customer experience to addressable advertising. Prior to AWS, Matt led strategy and go-to-market efforts for ad technologies, large agencies, and consumer data products purpose-built to inform smarter marketing and deliver better customer experiences. Tyler Middleton, Sr. Partner Marketing Manager, Experian Marketing Services Tyler Middleton is the Partner Marketing Lead at Experian. With almost 20 years of strategic marketing experience, Tyler’s focus is on creating marketing strategies that effectively promote the unique value propositions of each of our partners’ brands. Tyler helps our strategic partners communicate their mutual value proposition and find opportunities to stand out in the AdTech industry. Tyler is an alumnus of the Seattle University MBA program and enjoys finding new marketing pathways for our growing partner portfolio. 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We are excited to announce that we’ve updated our CAPE data with 2020 Census data. This release updates estimates and projections from 2010 and replaces all previous CAPE data attributes. U.S. Census data offers a great opportunity for data enrichment The U.S. Census is conducted every 10 years to determine the number of people living in the U.S. in addition to collecting data on dozens of topics across 130+ surveys and programs. U.S. Census data is already broken out into regional groups and covers 100k+ different geographies: States, counties, places, tribal areas, zip codes, and congressional districts. Block groups are the smallest geographic area for which the Bureau of the Census collects and tabulates data. They are formed by streets, roads, railroads, streams, other bodies of water, and other visible physical and cultural features. What is CAPE? Census Area Projections & Estimates data (CAPE) data from Experian utilizes a proprietary methodology to make the data easy to action on for marketing use cases. Made from U.S Census and Experian consumer data, CAPE data sets are developed at the block group and zip code level and targetable at the household level. CAPE 2020 updates CAPE 2020 uses the 2020 Census data blended with other Experian data to update CAPE’s unique attributes for data enrichment and licensing. Multiple sources are used and data is delivered at a block group level or zip code. Experian provides unique CAPE attributes not available through other sources that provide Census data. These include our Ratio and Percentages attributes, Score Factors/Segments, and Mosaic. CAPE 2020 use cases Our CAPE 2020 data sets enable strategic marketing analysis and decision-making. You can use CAPE 2020 data to understand the differences in the markets you serve as they relate to core demographics, housing attributes, education, income, employment, spending, and more. You can do this to: Find populations that are not typically captured in standard demographics. Cross-reference Census demographics data with other behavioral and shopper data. Understand supply and demand for products sold. Get started with our CAPE 2020 data today If you are using Experian’s CAPE 2010 data, please work with your Experian representative to migrate to CAPE 2020. If you are interested in learning more about our CAPE data, get in touch with us today. Contact us Latest posts

Centralized data access is emerging as a key strategy for advertisers. In our next Ask the Expert segment, we explore this topic further and discuss the importance of data ownership and the concept of audience as an asset. We're joined by industry leaders, Andy Fisher, Head of Merkury Advanced TV at Merkle, and Chris Feo, Experian’s SVP of Sales & Partnerships who spotlight Merkle's commitment to centralized data access and how advertisers can use our combined solutions to navigate industry shifts while ensuring consumer privacy. Watch our Q&A to learn more about these topics and gain insights on how to stay ahead of industry changes. The concept of audience as an asset In order to gain actionable marketing insights about your audience, you need to identify consumers who are actively engaged with your brand and compare them against non-engaged consumers, or consumers engaged with rival brands. Audience ownership Audience ownership is a fundamental marketing concept where marketers build, define, create, and own their audience. This approach allows you to use your audiences as an asset and deliver a customized journey to the most promising prospects across multiple channels. With this strategy, you enhance marketing effectiveness and ensure ownership over your audience, no matter the platform or channel used. Merkle enables marketers to own and deploy said asset (audience) so that marketers can have direct control over their audience. With audience strategy, you can tie all elements together – amplify your marketing reach, while maintaining control of your audience. Merkle connects customer experiences with business results. Data ownership Data ownership refers to the control organizations have over data they generate, including marketing, sales, product, and customer data. This data is often scattered across multiple platforms, making it difficult to evaluate their effectiveness. Alternatively, owning this data, which is typically housed in a data warehouse, allows the creation of historical overviews, forecasting of customer trends, and cross-channel comparisons. With advertisers and publishers both claiming ownership over their respective data and wanting to control its access, there has been a growing interest in data clean rooms. Data clean rooms The growing interest in data clean rooms is largely due to marketers increasing preference to maintain ownership over their audience data. They provide a secure environment for controlled collaboration between advertisers and publishers while preserving the privacy of valuable data. Data clean rooms allow all parties to define their usage terms – who can access it, how it is used, and when it is used. The rise in the use of data clean rooms strengthens data privacy and creates opportunities for deeper customer insights, which leads to enhanced customer targeting. Data clean rooms unlock new data sets, aiding brands, publishers, and data providers in adapting to rapidly changing privacy requirements. Why is centralized data access important? Centralized data access is crucial for the effective organization and optimization of your advertising campaigns. It involves consolidating your data in one place, allowing for the identification of inconsistencies. Merkle’s Merkury platform The concept of centralized data is a key component of Merkle’s Merkury platform, an enterprise identity platform that empowers brands to own and control first-party identity at an individual level. A common use case involves marketers combining their first-party data with Merkury's data assets and marketplace data assets to build prospecting audiences. These are later published to various endpoints for activation. The Merkury platform covers three classes of data: Proprietary data set – Permissioned data set covering the entire United States, compiled from about 40 different vendors Marketplace data – Includes contributions from various vendors like Experian First-party data from marketers – Allows marketers to bring in their own data Merkury's identity platform empowers brands to own and control first-party identity at an individual level, unifying known and unknown customer and prospect records, site and app visits, and consumer data to a single, person ID. This makes Merkury the only enterprise identity platform that combines the accuracy and sustainability of client first-party data, quality personally identifiable information (PII) data, third-party data, cookie-less media, and technology platform connections in the market. End-to-end management of data Data ownership and management enables you to enhance the quality of your data, facilitate the exchange of information, and ensure privacy compliance. The Merkury platform provides a comprehensive, end-to-end solution for managing first-party data, all rooted in identity. Unlike data management platforms (DMPs) that are primarily built on cookies, the Merkury platform is constructed on a person ID, allowing it to operate effectively in a cookie-free environment. A broader perspective with people-based views The Merkury platform is unique because it contains data from almost every individual in the United States, providing a broader perspective compared to customer data platforms (CDPs) which only contain consumer data. The platform provides a view of the world in a people-based manner, but also offers the flexibility to toggle between person and household views. This enables you to turn data into actionable insights and makes it possible to target specific individuals within a household or consider the household as a whole. How Experian and Merkle work together Experian and Merkle have established a strong partnership that magnifies the capabilities of Merkle's Merkury platform. With Experian’s robust integration capabilities and extensive connectivity opportunities, customers can use this technology for seamless direct integrations, resulting in more effective onboarding to various channels, like digital and TV. "Experian's role in Merkury's data marketplace is essential as they are considered the gold standard for data. It significantly contributes to our connectivity through direct integrations and partnerships. Experian's presence in various platforms and technologies ensures easy connections and high match rates. Our partnership is very important to us."andy fisher, head of merkury advanced tv Through this partnership, Merkle can deliver unique, personalized digital customer experiences across multiple platforms and devices, highlighting their commitment to data-driven performance marketing. Watch the full Q&A Visit our Ask the Expert content hub to watch Andy and Chris's full conversation about data ownership, innovative strategies to empower you to overcome identity challenges, and navigating industry shifts while protecting consumer privacy. Tune into the full recording to gain insights into the captivating topics of artificial intelligence (AI), understanding how retail networks can amplify the value of media, and the growing influence of connected TV (CTV). Dive into the Q&A to gain rich insights that could greatly influence your strategies. Watch now About our experts Andy Fisher, Head of Merkury Advanced TV As the Head of Merkury Advanced TV, Andy's primary responsibility is driving person-based marketing and big data adoption in all areas of Television including Linear, Addressable, Connected, Programmatic, and X-channel planning and Measurement. Andy has held several positions at Merkle including Chief Analytics Officer and he ran the Merkle data business. Prior to joining Merkle, Andy was the EVP, Global Data & Analytics Director at Starcom MediaVest Group where he led the SMG global analytics practice. In this role, he built and managed a team of 150 analytics professionals across 17 countries servicing many of the world’s largest advertisers. Prior to that role, Andy was Vice President and National Lead, Analytics at Razorfish, where he led the digital analytics practice and managed a team of modeling, survey, media data, and business intelligence experts. He and his team were responsible for some of the first innovations in multi-touchpoint attribution and joining online/offline data for many of the Fortune 100. Andy has also held leadership positions at Personify and IRI. Andy holds a BA in mathematics from UC Berkeley and an MA in statistics from Stanford. Chris Feo, SVP, Sales & Partnerships, Experian As SVP of Sales & Partnerships, Chris has over a decade of experience across identity, data, and programmatic. Chris joined Experian during the Tapad acquisition in November 2020. He joined Tapad with less than 10 employees and has been part of the executive team through both the Telenor and Experian acquisitions. He’s an active advisor, board member, and investor within the AdTech ecosystem. Outside of work, he’s a die-hard golfer, frequent traveler, and husband to his wife, two dogs, and two goats! Latest posts

Bridging disparate data in a fragmented world In today's world, consumers engage with brands across multiple platforms, including social media, online marketplaces, in-store experiences, and customer service touchpoints. However, the main challenge for marketers and advertisers is the fragmentation of customer data across these different channels. Each platform generates its own set of data, which is stored in different databases and formats. Integrating these various data sources to create a unified view of the customer is a complex task involving technology and understanding customer behavior across different digital and physical channels. Businesses must link these data fragments to avoid creating a disconnected customer experience. For example, a person may browse products on a mobile app, ask questions through a customer service chat, and eventually purchase in an online marketplace. Traditional data analysis methods often need to recognize these activities as those of a single customer, which can result in missed opportunities to deliver personalized customer experiences across the customer journey. Identity resolution: The key to a unified customer experience Connecting online interactions across various platforms is a challenge for brands. Identity resolution enables enterprises to overcome this challenge by stitching together disparate signals and records to orchestrate experiences and analyze outcomes more effectively. By pairing Experian's identity capabilities with AWS Clean Rooms, enterprises can securely collaborate with their partners to derive deeper insights without exposing sensitive underlying data sets. This partnership between AWS and Experian enables effective matching between disparate data sets, bolstering privacy-enhanced media planning, insights, data enrichment, media activation, and measurement use cases. Depending on their distinct needs and existing identifiers, customers can use two specific offerings of Experian's identity resolution solutions paired with AWS Clean Rooms. Experian's identity resolution products ensure a frictionless brand experience across various channels, enhancing the customer journey from start to finish. Brands can employ our adaptable identity resolution solutions to forge connections between contextual, behavioral, lifestyle, and purchase-based data sources, assembling comprehensive customer profiles. Use dependable digital data to make informed decisions and elevate consumer engagement. Advanced deterministic and probabilistic features, combined with data science and cutting-edge technology, work hand in hand to mitigate risk and uphold data privacy. Such recognition enables a more comprehensive understanding of your clientele, fostering trust and amplifying campaign effectiveness by utilizing securely managed, standardized customer data. With this strategic approach, businesses can achieve their objectives regulatory-compliant. The consumer perspective: Why consistency matters Data fragmentation can lead to inconsistent experiences for consumers, which can be frustrating and erode brand trust. For instance, imagine receiving a promotional email for a product you already purchased through an app or being targeted for a product you decided against. Consumers are increasingly tech-savvy and demand a seamless, integrated experience regardless of how they interact with a brand. They want to feel valued and recognized at every touchpoint and don't care about the complexities of data analytics. As a result, brands face significant pressure to get identity resolution right. Data security and privacy: A Fort Knox for your data AWS Clean Rooms empowers their customers to establish a secure data clean room within minutes, facilitating collaboration with any other entity within AWS. This fosters the generation of unique insights regarding advertising campaigns, investment decisions, clinical research, and more. With AWS Clean Rooms, the need to store or maintain a separate copy of data outside the AWS environment for subsequent dispatch to another party for consumer insight analysis, marketing measurement, forecasting, or risk assessment becomes obsolete. AWS Clean Rooms provides an expansive set of privacy-enhancing controls for clean rooms. This includes query controls, query output restrictions, and query logging that allows customers to tailor restrictions on the queries executed by each clean room participant. Moreover, AWS Clean Rooms include advanced cryptographic computing tools that maintain data encryption—even during query processing—to adhere to stringent data-handling policies. This process employs a client-side encryption tool—an SDK or command line interface (CLI)—that utilizes a shared secret key with other participants in an AWS Clean Rooms collaboration. With a wealth of expertise in data privacy management, Experian enhances campaign effectiveness and fosters trust by managing standardized customer data securely. By using the identity graph, you can preserve a unique identity for each customer. This strategy enables you to comprehensively understand your clientele and reach your business objectives in a regulatory-compliant manner. The future of data-driven marketing starts here AWS customers can use AWS Clean Rooms to establish their own clean rooms in mere minutes, initiating the analysis of their collective data sets without sharing their underlying data with each other. Customers can use the AWS Management Console to choose their collaboration partners, select data sets, and configure participant restrictions. With AWS Clean Rooms, customers can effortlessly collaborate with hundreds of thousands of companies already using AWS without needing to move data out of AWS or upload it to a different platform. When running queries, AWS Clean Rooms accesses data in its original location and applies built-in, adaptable analysis rules to assist customers in maintaining control over their data. Coupled with Experian's trusted data privacy management and unique Experian ID, businesses can effectively manage customer data, secure partners' communication, and achieve regulatory-compliance objectives. This combination allows companies to use data-backed insights to supercharge their marketing initiatives, resulting in more meaningful customer interactions, improved match rates, and business success. Start collaborating About the authors Kalyani Koppisetti, Principal Partner Solution Architect, AWS Kalyani Koppisetti is a technology leader with over 25 years of experience in the Financial Services Industry. In her current role at AWS, Kalyani advises financial services partners on best-practice cloud architecture. Kalyani works closely with internal and external stakeholders to identify industry technical trends, develop strategies, and execute them to help Financial Services Industry partners build innovative solutions and services on AWS. Technical and Solution interests include Cloud Computing, Software-as-a-Service, Artificial Intelligence, Big Data, Storage Virtualization and Data Protection. Matt Miller, Business Development Principal, AWS In his role as Business Development Principal at AWS, Matt drives customer and partner adoption for the AWS Clean Rooms service specializing in advertising and marketing industry use cases. Matt believes in the primacy of privacy-enhanced data collaboration and interoperability underpinning data-driven marketing imperatives from customer experience to addressable advertising. Prior to AWS, Matt led strategy and go-to-market efforts for ad technologies, large agencies, and consumer data products purpose-built to inform smarter marketing and deliver better customer experiences. Tyler Middleton, Sr. Partner Marketing Manager, Experian Marketing Services Tyler Middleton is the Partner Marketing Lead at Experian. With almost 20 years of strategic marketing experience, Tyler’s focus is on creating marketing strategies that effectively promote the unique value propositions of each of our partners’ brands. Tyler helps our strategic partners communicate their mutual value proposition and find opportunities to stand out in the AdTech industry. Tyler is an alumnus of the Seattle University MBA program and enjoys finding new marketing pathways for our growing partner portfolio. 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