To calculate the expected business benefits of making an improvement to your decisioning strategies, you must first identify and prioritize the key metrics you...
By: Wendy Greenawalt Given the current volatile market conditions and rising unemployment rates, no industry is immune from delinquent accounts. However, recent reports have...
In my previous two blogs, I introduced the definition of strategic default and compared and contrasted the population to other types of consumers with...
By: Wendy Greenawalt In my last blog on optimization we discussed how optimized strategies can improve collection strategies. In this blog, I would like...
In my last post I discussed the problem with confusing what I would call “real” Knowledge Based Authentication (KBA) with secret questions. However, I don’t...
The value of a good decision can generate $150 or more in customer net present value, while the cost of a bad decision can...
Well, here we are nearly at the beginning of November and the Red Flags Rule has been with us for nearly two years and...
In my previous two blog postings, I’ve tried to briefly articulate some key elements of and value propositions associated with risk-based authentication. In this...
In a recent article, www.CNNMoney.com reported that Federal Reserve Chairman, Ben Bernanke, said that the pace of recovery in 2010 would be moderate and...
The term “risk-based authentication” means many things to many institutions. Some use the term to review to their processes; others, to their various service...
By: Wendy Greenawalt In my last blog post I discussed the value of leveraging optimization within your collections strategy. Next, I would like to...
By: Kari Michel This blog completes my discussion on monitoring new account decisions with a final focus: scorecard monitoring and performance. It is imperative...
By: Kari Michel This blog is a continuation of my previous discussion about monitoring your new account acquisition decisions with a focus on decision management....
By: Tracy Bremmer In our last blog (July 30), we covered the first three stages of model development which are necessary whether developing a...
By: Wendy Greenawalt On any given day, US credit bureaus contain consumer trade data on approximately four billion trades. Interpreting data and defining how...