All posts by Monica Pearson

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Published: January 31, 2016 by Monica Pearson

With the most recent guidance newly issued by the Federal Financial Institutions Examination Council (FFIEC) there is renewed conversation about knowledge based authentication. I...

Published: October 4, 2011 by Monica Pearson

It’s that time of year again – when people all over the U.S. take time away from life’s daily chores and embark upon that...

Published: May 31, 2011 by Monica Pearson

Last week I attended the Merchant Risk Council’s 2011 MRC Annual e-Commerce Payments & Risk Conference.  I presented a session titled “Efficiency and Empowerment...

Published: April 8, 2011 by Monica Pearson

Let’s face it – not all knowledge based authentication (KBA) is created equal. I, too, have read horror stories of consumers forced to answer questions...

Published: February 7, 2011 by Monica Pearson

Experian Decision Analytics has recorded increased demand from the marketplace for service integrations with interactive voice response (IVR), a phone technology that allows for...

Published: January 24, 2011 by Monica Pearson

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Published: September 16, 2010 by Monica Pearson

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Published: September 10, 2010 by Monica Pearson

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Published: August 9, 2010 by Monica Pearson

A...

Published: August 9, 2010 by Monica Pearson

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Published: July 14, 2010 by Monica Pearson

In...

Published: June 10, 2010 by Monica Pearson

I received a call on my cell phone the other day. It was my bank calling because a transaction outside of my normal behavior pattern...

Published: April 20, 2010 by Monica Pearson

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Published: March 5, 2010 by Monica Pearson

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Published: March 2, 2010 by Monica Pearson