What Is the Difference Between Credit Counseling and Debt Settlement?

woman sitting while undergoing irs audit
Dear Experian,

What is the difference between credit counseling and debt settlement?

- CKB

Dear CKB,

Credit counseling agencies can provide financial education and advice to help you better manage your credit and other personal finances. Credit counselors, usually part of a nonprofit agency, may work with your lenders to establish a debt management plan for you, but only after exploring other ways to manage your debts and improve your finances.

Debt settlement typically involves negotiating a reduced repayment amount with your lenders, typically for a fee paid to the debt settlement firm.

How a Debt Settlement Program May Affect Your Credit Scores

Entering into a debt settlement program usually results in the accounts being reported as "settled for less than originally agreed." A settlement is considered negative because it means you did not pay the lender the full amount they were owed. Because of this, accounts reported as settled are scored negatively by all credit scoring models.

If an account was never late prior to being settled, it will remain on your credit report for seven years from the date of the settlement.

In some cases, a debt settlement company may advise you to let current accounts become delinquent so they can negotiate a settlement with your lenders. Any late payments made on an account will remain on your credit report for seven years and will negatively impact your credit scores as well.

Be wary of organizations that pressure you to enter debt settlement programs and charge substantial upfront fees for their services, or that promise to remove accurate but negative information from your credit report. According to the Federal Trade Commission, negative information, if it is accurate, cannot be removed legally from your credit report prior to the time frames specified by law.

Additionally, the Credit Repair Organizations Act (CROA) specifies what a credit repair organization must do before accepting any payment. Be sure you understand your rights and legal protections before agreeing to pay for credit repair.

Credit Counseling Services and Your Credit Scores

In addition to budgeting, saving and credit management assistance and planning, many credit counseling services can also establish debt management plans (DMPs), which involve negotiating repayment plans with your creditors. As part of a DMP, you pay a single payment to the credit counselor each month, and they in turn pay your creditors. These plans may involve securing lower minimum monthly payments or lower interest rates. Depending on the plan, the debt may not be reported as settled for less than originally owed.

Such changes typically do not negatively impact your credit history as long as you continue to make all payments as agreed under the terms of the DMP.

Reputable credit counselors, such as those affiliated with the National Foundation for Credit Counseling, will require you to participate in credit counseling and education programs either before or as a requirement for entering into a debt management plan. They will be committed to helping you not only address your current debt problems, but will also help you avoid making the same mistakes again.

Thanks for asking.
Jennifer White, Consumer Education Specialist

How Good Is Your Credit Score?

300 credit score301 credit score302 credit score303 credit score304 credit score305 credit score306 credit score307 credit score308 credit score309 credit score310 credit score311 credit score312 credit score313 credit score314 credit score315 credit score316 credit score317 credit score318 credit score319 credit score320 credit score321 credit score322 credit score323 credit score324 credit score325 credit score326 credit score327 credit score328 credit score329 credit score330 credit score331 credit score332 credit score333 credit score334 credit score335 credit score336 credit score337 credit score338 credit score339 credit score340 credit score341 credit score342 credit score343 credit score344 credit score345 credit score346 credit score347 credit score348 credit score349 credit score350 credit score351 credit score352 credit score353 credit score354 credit score355 credit score356 credit score357 credit score358 credit score359 credit score360 credit score361 credit score362 credit score363 credit score364 credit score365 credit score366 credit score367 credit score368 credit score369 credit score370 credit score371 credit score372 credit score373 credit score374 credit score375 credit score376 credit score377 credit score378 credit score379 credit score380 credit score381 credit score382 credit score383 credit score384 credit score385 credit score386 credit score387 credit score388 credit score389 credit score390 credit score391 credit score392 credit score393 credit score394 credit score395 credit score396 credit score397 credit score398 credit score399 credit score400 credit score401 credit score402 credit score403 credit score404 credit score405 credit score406 credit score407 credit score408 credit score409 credit score410 credit score411 credit score412 credit score413 credit score414 credit score415 credit score416 credit score417 credit score418 credit score419 credit score420 credit score421 credit score422 credit score423 credit score424 credit score425 credit score426 credit score427 credit score428 credit score429 credit score430 credit score431 credit score432 credit score433 credit score434 credit score435 credit score436 credit score437 credit score438 credit score439 credit score440 credit score441 credit score442 credit score443 credit score444 credit score445 credit score446 credit score447 credit score448 credit score449 credit score450 credit score451 credit score452 credit score453 credit score454 credit score455 credit score456 credit score457 credit score458 credit score459 credit score460 credit score461 credit score462 credit score463 credit score464 credit score465 credit score466 credit score467 credit score468 credit score469 credit score470 credit score471 credit score472 credit score473 credit score474 credit score475 credit score476 credit score477 credit score478 credit score479 credit score480 credit score481 credit score482 credit score483 credit score484 credit score485 credit score486 credit score487 credit score488 credit score489 credit score490 credit score491 credit score492 credit score493 credit score494 credit score495 credit score496 credit score497 credit score498 credit score499 credit score500 credit score501 credit score502 credit score503 credit score504 credit score505 credit score506 credit score507 credit score508 credit score509 credit score510 credit score511 credit score512 credit score513 credit score514 credit score515 credit score516 credit score517 credit score518 credit score519 credit score520 credit score521 credit score522 credit score523 credit score524 credit score525 credit score526 credit score527 credit score528 credit score529 credit score530 credit score531 credit score532 credit score533 credit score534 credit score535 credit score536 credit score537 credit score538 credit score539 credit score540 credit score541 credit score542 credit score543 credit score544 credit score545 credit score546 credit score547 credit score548 credit score549 credit score550 credit score551 credit score552 credit score553 credit score554 credit score555 credit score556 credit score557 credit score558 credit score559 credit score560 credit score561 credit score562 credit score563 credit score564 credit score565 credit score566 credit score567 credit score568 credit score569 credit score570 credit score571 credit score572 credit score573 credit score574 credit score575 credit score576 credit score577 credit score578 credit score579 credit score