Experian’s Document Upload Service

If you have a document you would like to submit to Experian, you can do so by mail and through the Experian Dispute Center.

Frequently Asked Questions

Where do I mail my documents?

Follow the directions noted in the Dispute Center to submit your documents. You can also mail supporting documents to:

Experian
P.O. Box 4500
Allen, TX 75013

What documents should I submit to prove my identity or address in order to get a copy of my credit report?

Please submit both of the following:

• One government-issued identification card, such as a driver's license or state ID card; please be sure the document is legible.
• One additional document, such as a bank or insurance statement, utility bill or similar, that displays your name, current mailing address and a recent issue date.

What type of documents can I provide to support my dispute?

You can provide any document that you feel proves your claim. This might include a canceled check, letter from your creditor, billing statement, court or county recorder document, bankruptcy dismissal or discharge papers, letter from the IRS or similar.

What will you do with my document once you receive it?

An Experian customer service representative will review your document. If the document can be validated, we may use it to update the information on your credit report, or it may be shared with the data furnisher for the purpose of processing your dispute. Be advised that written information or documents you provide with respect to your disputes may be shared with any and all creditors with which you are disputing.

What types of documents will you NOT accept as proof of my identity or address?

Credit card statements, voided checks, lease agreements, magazine subscriptions and postal service forwarding orders are examples of documents we do not accept.