What to Do if You’re Dropped by Your Home Insurance

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Quick Answer

If your home insurer decides not to renew your policy or insurance options in your state are drying up, explore your alternatives by shopping online and checking out your state’s “last resort” insurance plan.

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Rising costs and increasing frequency of natural disasters mean many home insurance companies are canceling or not renewing policies. There are a few steps you can take if you are dropped by your home insurance, including trying to get reinstated, shopping for new coverage and exploring alternatives such as state high-risk insurance pools.

Reasons Why Your Home Insurance Policy Can be Canceled

Although they both leave you without insurance, nonrenewal and cancellation of homeowners insurance are two different things.

  • Nonrenewal means your insurer opts not to renew your policy at the end of the term.
  • Cancellation means your insurer terminates your policy before it expires.

Why Your Home Insurance Might Not Be Renewed

Insurers generally have the right not to renew your home insurance. Laws vary by state, but if your insurer plans not to renew your policy, they typically must give you 30 days notice so you can find alternative coverage.

Nonrenewal may happen for reasons outside your control; for example, your insurance carrier may decide your location has become too risky or stop writing policies in your state. If you file multiple claims within a seven-year period, your insurer may deem your home high-risk and opt not to renew your policy.

Tip: If you've owned your home for less than seven years, you can order your home's Comprehensive Loss Underwriting Exchange (C.L.U.E.) report from LexisNexis to see if previous homeowners filed any claims in that period.

Why Your Home Insurance Might Be Canceled

Within the first 60 days of purchasing a homeowners insurance policy, insurers may be able to cancel it for any reason, although some states require specific grounds for canceling, such as a failing a home inspection.

Once your homeowners policy has been in force for 60 days, your insurer can only cancel your coverage if:

  • You didn't pay your premiums on time.
  • You got your insurance through fraud.
  • There's a decline in the condition of your home or property that substantially increases the insurer's risk.
  • You're convicted of a crime that increases the insurer's risk.
  • Your insurance carrier becomes insolvent.

Learn more: How to Get Insurance in a Fire Zone

Home Insurance Cancellation Laws by State

Your home insurance carrier is required by law to give you notice when they plan to cancel your policy. When they must notify you varies by state. Your state's department of insurance can provide information about the laws in your state. You can also contact your state's insurance department if you believe your home insurance was canceled unfairly.

Department of Insurance Contact Information for Each State

StateDepartment of Insurance Contact Information
Alabama201 Monroe St., Suite 502
Montgomery, AL 36104
Phone: 334-269-3550
Website
Alaska550 W. 7th Ave., Suite 1560
Anchorage, AK 99501-3567
Phone: 907-269-7900
Website
Arizona100 N. 15th Ave., Suite 261
Phoenix, AZ 85007-2630
Phone: 602-364-3100
Website
Arkansas1 Commerce Way
Little Rock, AR 72202
Phone: 501-371-2600
Website
California300 South Spring St., 14th Floor
Los Angeles, CA 90013
Phone: 800-927-4357
Website
Colorado1560 Broadway, Suite 850
Denver, CO 80202
Phone: 303-894-7499
Website
Connecticut153 Market St., 7th Floor
Hartford, CT 06103
Phone: 860-297-3800
Website
Delaware1351 W. North Street, Suite 101
Dover, DE 19904
Phone: 302-674-7300
Website
District of Columbia 1050 First St., NE, 801
Washington, DC 20002
Phone: 202-727-8000
Website
FloridaThe Larsen Building, 200 East Gaines St.
Room 101A
Tallahassee, FL 32399-0301
Phone: 850-413-3140
Website
Georgia2 Martin Luther King Jr. Dr.
West Tower, Suite 702
Atlanta, GA 30334
Phone: 404-656-2070
Website
HawaiiP.O. Box 3614
Honolulu, HI 96811
Phone: 808-586-2790
Website
Idaho700 W. State St., 3rd Floor
Boise, ID 83720-0043
Phone: 208-334-4250
Website
Illinois320 W. Washington St.
Springfield, IL 62767-0001
Phone: 217-782-4515
Website
Indiana311 W. Washington St., Suite 300
Indianapolis, IN 46204-2787
Phone: 317-232-2385
Website
Iowa1963 Bell Ave., Suite 100
Des Moines, IA 50315
Phone: 515-654-6600
Website
Kansas1300 SW Arrowhead Rd.
Topeka, KS 66604-4073
Phone: 785-296-3071
Website
Kentucky500 Mero St. 2 SE 11
Frankfort, KY 40601
Phone: 502-564-3630
Website
Louisiana1702 N. Third St.
Baton Rouge, LA 70802
Phone: 225-342-5423
Website
Maine34 State House Station
Augusta, ME 04333-0034
Phone: 207-624-8475; 800-300-5000 (in state)
Website
Maryland200 St. Paul Place, Suite 2700
Baltimore, MD 21202
Phone: 410-468-2090
Website
Massachusetts1000 Washington St., Suite 810
Boston, MA 02118
Phone: 617-521-7794; 888-283-3757 (in state)
Website
Michigan530 W. Allegan St.
Lansing, MI 48933
Phone: 517-284-8800
Website
Minnesota85 7th Place East, Suite 500
St. Paul, MN 55101
Phone: 651-539-1500 (Local); 800-657-3602 (in state)
Website
Mississippi1001 Woolfolk State Office Building, 501 N. West St.
Jackson, MS 39201
Phone: 601-359-3569
Website
Missouri301 W. High St., P.O. Box 690
Jefferson City, MO 65102-0690
Phone: 573-751-4126
Website
Montana840 Helena Ave., Suite 270
Helena, MT 59601
Phone: 406-444-2040
Website
Nebraska1526 K St., Suite 200
Lincoln, NE 68508
Phone: 402-471-2201
Website
New Hampshire21 S. Fruit St., Suite 14
Concord, NH 03301-7317
Phone: 603-271-2261
Website
New Jersey20 W. State St.
Trenton, NJ 08625
Phone: 609-292-7272
Website
New Mexico1120 Paseo de Peralta, Suite 428
Santa Fe, NM 87501
Phone: 855-427-5674
Website
New York1 State St.
New York, NY 10004
Phone: 212-480-6400
Website
North Carolina1201 Mail Service Center
Raleigh, NC 27699-1201
Phone: 8554081212
Website
North DakotaState Capitol, 600 East Blvd., Dept. 401, 5th Floor
Bismarck, ND 58505-0320

Phone: 701-328-2440
Website
Ohio50 W. Town St., 3rd Floor, Suite 300
Columbus, OH 43215-1067
Phone: 614-644-2658
Website
Oklahoma400 NE 50th St.
Oklahoma City, OK 73105
Phone: 405-521-2828
Website
Oregon350 Winter St., NE Room 410
Salem, OR 97309
Phone: 503-378-4140 (Salem); 888-877-4894 (Local); 503-947-7984 (Consumer Protection)
Website
Pennsylvania1326 Strawberry Square
Harrisburg, PA 17120
Phone: 717-787-7000
Website
Rhode Island1511 Pontiac Ave.
Cranston, RI 02920
Phone: 401-462-9500
Website
South Carolina1201 Main St., Suite 1000
Columbia, SC 29201
Phone: 803-737-6160
Website
South Dakota445 E. Capitol Ave.
Pierre, SD 57501-3185
Phone: 605-773-3311
Website
Tennessee500 James Robertson Parkway, Suite 660
Nashville, TN 37243-0565
Phone: 615-741-2241
Website
Texas1601 Congress Ave.
Austin, TX 78701
Phone: 512-676-6000
Website
Utah4315 S. 2700 W., Suite 2300
Taylorsville, UT 84114-6901
Phone: 801-957-9200
Website
Vermont89 Main St., Drawer 20
Montpelier, VT 05620-3101
Phone: 802-828-3302 or 800-964-1784
Website
Virginia1300 E. Main St., Tyler Building
Richmond, VA 23219
Phone: 804-371-9741
Website
Washington302 Sid Snyder Ave., SW, Suite 200
Olympia, WA 98501
Phone: 360-725-7100
Website
West VirginiaWest Virginia Lottery Building, 900 Pennsylvania Ave.
Charleston, WV 25302
Phone: 304-558-3386
Website
Wisconsin101 E. Wilson St.
Madison, WI 53703
Phone: 608-266-3585; 800-236-8517
Website
WyomingHerschler Building, 106 East 6th Ave.
Cheyenne, WY 82002
Phone: 307-777-7401; 800-438-5768
Website

What to Do if You're Dropped by Your Home Insurance

If you're dropped by your home insurance, it's important to act quickly to find new coverage. Here's what to do.

1. Contact Your Insurance Company

Read the notice you received from your insurer to determine the reason for cancellation or nonrenewal. Contact the insurance company for an explanation if the reason is unclear.

2. See if You Can Reinstate the Policy

Ask the insurance carrier if there's anything you can do to avoid losing coverage. The cancellation may be due to an administrative error, for example. If late payment is the issue, perhaps bringing your account current would be enough to keep your coverage.

If you were dropped due to problems with your home's condition, find out whether you can reinstate coverage by making repairs. Homeowners in high-risk areas can sometimes get their insurance coverage back by making their homes safer from extreme weather. For example, you might be able to reduce your home's risk by installing storm windows, hurricane shutters or a wind- and fire-resistant roof.

3. Shop for New Insurance

If your insurance company refuses to reinstate your coverage, it's time to investigate your options. You can explore homeowners insurance rates online through marketplaces such as Gabi, a part of Experian. You can also work with insurance brokers, who sell insurance from a variety of different companies.

Learn more: How Often Should I Shop Around for Homeowners Insurance?

4. Compare Insurance Quotes

The Insurance Information Institute recommends getting quotes from at least three insurers to fully compare prices and coverage. While price is important, keep in mind that the cheapest home insurance might not be the best for your needs. You should also compare the types of coverage available, the menu of discounts, the range of deductibles and the company's reputation.

Learn more: How to Compare Home Insurance Policies

5. Look Into Government Plans

If you still can't find homeowners insurance, explore government-provided options. Every state offers some form of a FAIR (Fair Access to Insurance Requirements) plan, which is considered a last-resort option for securing home insurance. Some states operate a single plan, while others have several plans run by different insurers. Still other states have what are known as "assigned risk" plans, which are similar to FAIR plans.

FAIR plans typically cost more than standard homeowners insurance and provide scaled-back protection. Coverage under FAIR plans differs from state to state, but generally includes dwelling coverage. Coverage for personal belongings and other structures on your property is usually optional. Personal liability and loss-of-use coverage normally aren't available from FAIR plans.

Learn more: How to Pay for Emergency Home Repairs

How to Avoid Getting Dropped by Your Home Insurance

The following tips can help keep you from losing home insurance coverage.

  • Make on-time premium payments. You typically have a grace period of about 30 days past your due date before your policy will lapse for nonpayment. Consider setting up autopay for your home insurance premiums or paying your annual premium upfront to reduce the risk of missing a payment.
  • Keep up with maintenance and repairs. Consistent upkeep helps keep your home in good condition, reducing the risk of your insurance being canceled.
  • Avoid frequent claims. Limit home insurance claims to situations where repairs would cost much more than your deductible, and avoid filing more than one claim every seven years.

Learn more: What Happens When You File a Homeowners Insurance Claim?

Other Ways to Protect Your Home

If you're struggling to get home insurance after being dropped, consider these safety nets in the meantime.

  • Emergency fund: Building a solid emergency fund could help you pay for unexpected home repairs, such as a burst pipe or roof damage from a storm, while you try to get home insurance. Simplify saving by having part of your paycheck directly deposited into a savings account or setting up automatic transfers into savings.
  • Home warranty: A home warranty pays to repair or replace major systems and appliances in your home if they fail due to normal use. While a home warranty won't replace home insurance, it could help cover other unexpected home expenses so you don't have to drain your emergency fund.
  • Protection from risks: Take steps to protect your home from risks, such as hardening against wind damage with storm shutters, roof tie-downs and wind-rated garage doors. Firewise USA and the Insurance Institute for Business and Home Safety offer resources to help homeowners protect against wildfire.
  • Consider moving: If you're in an area at high risk for wildfires, hurricanes or other extreme weather events, you may want to explore moving to a region that's less dangerous for greater peace of mind.

Tip: Although they're highly competitive, there are government grants that can help qualifying homeowners repair, modernize or upgrade their homes to remove safety hazards or meet building codes.

Frequently Asked Questions

If you have a mortgage, your loan agreement typically requires carrying homeowners insurance to protect the property. Without insurance, you'd still be responsible for paying off the mortgage even if your home was destroyed. Your mortgage lender might start foreclosure if they find out you don't have home insurance. They could also purchase coverage called force-placed insurance and force you to pay for it. Force-placed insurance is typically much more expensive than standard home insurance.

Even if your home is paid off, purchasing home insurance protects you financially, helping ensure you can afford to repair or rebuild your home if it's damaged by a covered loss.

If you're having trouble getting home insurance, talk to your neighbors to see what insurance company they use, or if they work with insurance agents who are experienced in insuring homes in your area. Your state insurance department should also have a list of insurance providers that cover your region. If none of these methods work, check with your state insurance department for information about your state's FAIR Plan or assigned risk plan. These plans are designed to insure high-risk homeowners.

The Bottom Line

Being dropped by your home insurance provider can be stressful, but the good news is that there are options. You may be able to find the coverage you need through another insurance provider, a FAIR plan or an assigned risk plan.

Keeping your credit in good shape could make it easier to find homeowners insurance. Insurance carriers in many states can use your credit-based insurance score when setting your premiums. Many of the factors affecting your consumer credit score are used to calculate your credit-based insurance score, so things like paying bills on time and minimizing credit utilization could help improve both types of scores. You can check your FICO® ScoreΘ and credit report for free from Experian to see where you stand and whether changes are necessary.

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About the author

Karen Axelton specializes in writing about business and entrepreneurship. She has created content for companies including American Express, Bank of America, MetLife, Amazon, Cox Media, Intel, Intuit, Microsoft and Xerox.

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