Should I Go With a Mortgage Broker or a Bank?

Mortgage lender and borrowers avoiding mortgage fraud

When you're ready to apply for a mortgage, your choices typically fall into two categories: mortgage brokers vs. banks, credit unions and other direct mortgage lenders.

Banks and brokers are both good choices when you need a loan to finance your home. Making the choice between a mortgage broker and a bank or other direct lender may depend on your individual experience and circumstances. Here are a few key factors that help differentiate mortgage brokers and banks or other direct lenders:

Mortgage Broker vs. Bank
Mortgage BrokerBank
What they doMatch borrowers with home loans at banks, credit unions and private lendersOffer home loans directly to borrowers
Loan optionsMortgages featuring a range of interest rates and terms, available from a variety of lendersMortgages with different rates and terms, all from a single lender
Interest ratesWider range of rates from multiple lendersMortgage rates based on economic indicators and individual factors like your credit score
FlexibilityWorks with a variety of lendersActs as a single source of loans
FeesClosing costs may include a broker commission, typically paid by the lenderStandard closing costs, including origination fees, discount points, appraisal and home inspection fees, title fees, transfer taxes and more
SpeedMay be slowerMay be faster

What Is a Mortgage Broker?

A mortgage broker serves as a middleman between you and a range of banks, credit unions and private mortgage lenders. If you have less-than-perfect credit, are self-employed or have other special circumstances, this extra flexibility can help you find the best fit.

Mortgages have a lot of working parts: interest rates, down payments, origination fees, points and more. A good broker can help you understand how these variables work together and what makes one loan a good value compared with another. A broker will also walk you through the loan application process, which can be invaluable if your income is difficult to document or if the loan itself has complicated requirements.

Most mortgage brokers work on commission from lenders. For that reason, they may have an incentive to sell you a bigger loan—or steer you toward one lender over another, regardless of what's best for you. In other cases, brokers may charge you a fee for their services. Either way, ask about compensation upfront and look for assurances that your broker is always working in your best interest.

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Pros and Cons of Mortgage Brokers

Working with a mortgage broker gives you access to a wide range of loans, along with expert help in identifying which loan might be best for you. Here are a few pros and cons to consider:

Pros

  • More options: Mortgage brokers aren't limited to the offerings at a single bank, so they may be more likely to land you the lowest interest rate or best terms for your loan.

  • Application help: If you want help packaging the information in your loan application, a broker can offer advice.

  • Support through the process: Your mortgage broker acts as a point person between you and the lender, following up and ensuring that each step is completed promptly.

Cons

  • Commissions: Mortgage brokers are paid on commission, typically 1% to 2% of your loan's value. Most often, the lender pays the commission, but you should always ask.

  • More help than needed: If you don't need help finding and securing the right loan, you may not need the services of a mortgage broker.

What Is a Bank Mortgage?

Getting a mortgage from your bank, credit union or direct mortgage lender is a simpler process. You complete a loan application, meet with a loan officer and review your available choices. A direct lender may have excellent options for you, but working with one lender limits your choices. The bank next door might offer a better deal, but you won't know about it if you only talk to one bank.

Having a wider range of choices could be important if your credit scores might qualify you for a better rate at a different financial institution. Even a small difference in your interest rate can cost you tens of thousands of dollars over the life of a 30-year mortgage.

If you decide to work directly with a lender, you may still want to compare options from other financial institutions. Consider shopping around with three or four lenders to make sure you're getting a competitive offer. Learn more about qualifying for a mortgage and consider which factors might be affecting your loan approval, rates and fees. Familiarize yourself with current mortgage interest rates and see how your bank's rates line up.

Learn more: What Are the Different Types of Mortgage Lenders?

Pros and Cons of Bank Mortgages

Going straight to the lender is more direct, but it has its advantages and disadvantages. Here are a few to think about:

Pros

  • Simplified process: By going directly to the source, you can streamline the application process.

  • Relationship perks: Your bank may offer rewards or incentives when you take out a mortgage.

  • No commissions: There's no broker commission on a direct loan, though you'll still pay regular closing costs.

Cons

  • Self-help: You'll search for your own best loan options, then decide for yourself which loan works for you. Although a loan officer will guide you through the application and approval process, they won't be able to suggest out-of-the-bank alternatives if your application hits a snag.

  • Fewer options: You may never know whether a lower rate, promotional offer or special government program (such as an FHA loan) would be available to you at a different lender.

Is It Better to Use a Mortgage Broker or Bank?

Your choice may come down to personal preference and who you know. If you have a line on a great broker or banker, or you've had a good experience working with your bank on a loan in the past, that might tip the scales.

Consulting multiple sources, including both brokers and banks, is one way to get a better idea of what each has to offer. You might consider getting prequalified for a mortgage with both a bank and a mortgage broker. This could help you see right away whether your bank or a mortgage broker is likely to offer you the best rate and terms.

Here are a few additional considerations to keep in mind while you're making your selection.

When a Mortgage Broker Could Be Better

You may appreciate the additional help and perspective a mortgage broker can provide if any of the following apply to you:

  • You have credit issues. You have low credit scores, a thin credit history or past credit problems such as bankruptcy. A mortgage broker's access to multiple lenders and loan options is also helpful when your credit score qualifies you for a better rate with one lender over another.
  • You have nontraditional income. Self-employed people generally have to provide more income documentation than people who draw regular paychecks. A mortgage broker can help you determine what documents you need to provide—or prepare. They can also offer guidance on including nontraditional income like investments on your loan application.
  • You have a small down payment. Finding the best rates and terms on loans with low down payment requirements can be a challenge. Mortgage brokers have wide-ranging knowledge about available loan programs, as well as up-to-date information on the rates that go with them.
  • You have individual needs. Sometimes you simply want more help. If you're new to homebuying or want to understand every aspect of your home loan and its costs, a broker can explain your options objectively.

Learn more: How to Shop for a Mortgage

When a Bank Could Be Better

Working directly with a bank, credit union or mortgage lender is simpler, especially when you don't have specific concerns about getting your loan (or a favorable interest rate) approved. Consider going straight to the bank if the following apply to you:

  • You have a solid banking relationship. If you already like your bank or credit union, it may be worth seeing what they have to offer. Taking out a mortgage at the same bank that holds your checking and savings centralizes your finances.
  • You're comfortable shopping for yourself. You can compare loans on your own by visiting multiple lenders or searching for home loans online. Online lending sites are also great for helping you understand the range of available options, based on your credit score, income, down payment and home value.
  • You don't have credit or documentation issues. The application and approval processes are easier for borrowers with excellent credit and stable, easily documented incomes. If you don't anticipate issues with your credit, income or down payment—or your bank has already preapproved you without any concerns—you may not need additional options.
  • You want a simpler, streamlined process. If you choose to work with a single direct lender, you have fewer choices to consider and may have a faster turnaround time on your loan.

How to Improve Your Credit Score Before Getting a Mortgage

Your credit score and history play a major role in whether you'll be approved for a mortgage and what your interest rate and terms will be. Before you begin shopping for a loan, prepare your credit for the scrutiny of the loan process. If you're in need of a reboot, you may want to postpone your home search until you can take time to rebuild your credit.

In addition to checking your credit score and report, consider following these steps to maintain your best credit throughout the loan application process:

  • Pay every bill on time. Payment history is the most important factor in your credit score. Even if you can only make minimum payments, don't be late. A single late payment stays on your credit report for seven years and will hurt your credit.
  • Minimize debt. If you can pay off any outstanding debt, particularly credit card balances, this is a great time to do so. Paying down credit card debt will improve your credit utilization and it reduces your debt-to-income ratio (DTI), which helps to determine how much loan you can afford.
  • Don't take out additional loans or add to your credit card balances. Try to put off any large purchases until after your home loan is funded. You'll keep your credit utilization and DTI steady and will avoid unnecessary credit inquiries that can cause your score to dip temporarily.

Frequently Asked Questions

Your costs will vary, whether you work with a mortgage broker or a bank. A good mortgage broker has access to a wide range of loan options, which could save you money by snagging the lowest interest rate, waived fees or other incentives. However, it's entirely possible you'll find a great deal at a bank, credit union or other direct lender without the help of a mortgage broker.

Banks sell mortgages on the secondary mortgage market to free up cash so they can make new loans. Government-sponsored aggregators Fannie Mae and Freddie Mac buy mortgages on the secondary market and package them as mortgage-backed securities for investors. When a bank sells its mortgages, it eliminates risk: It's no longer a question whether the loan will be repaid. It also replenishes its assets, making it possible for them to fund new loans.

To find the right mortgage broker, break out your investigative skills. You may want to find three or four candidates and interview them to determine which one has the expertise and interpersonal skills you like best. Here are a few basic steps to follow:

  • Get referrals. Recommendations from friends, family, your financial advisor or a trusted real estate agent can help you find an honest, earnest mortgage broker.
  • Verify credentials. Check the Nationwide Multistate Licensing System (NMLS) consumer database to confirm that a mortgage broker is licensed to do business in your state.
  • Ask about experience. Interview prospective brokers and ask about their background, expertise and process. If you have particular interests—such as first-time homebuyer programs or USDA loans—make sure you inquire about them. You may also want to request references.
  • Confirm fees upfront. Ask your broker how they are being compensated and what fees, if any, you might be asked to pay for their services.

The Bottom Line

You can get a great result with either a mortgage broker or a bank. Either one can help you navigate the home loan application process successfully and find a loan option that works for you. In the end, you'll decide how much loan you can afford, what interest rate is acceptable to you and what you're willing to pay in fees. Bank or broker, whichever option gets you the loan you need to finance your home comfortably is the right choice for you.

If you're shopping for a home—or thinking about it—now is a great time to check up on your credit. You can check your credit report and scores any time for free from Experian. To keep an eye on your credit throughout the home buying and loan application process (and beyond), you may want to sign up for free credit monitoring. You'll receive notifications whenever there's a change to your credit file, so you won't be surprised during the approval process.

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About the author

Gayle Sato writes about financial services and personal financial wellness, with a special focus on how digital transformation is changing our relationship with money. As a business and health writer for more than two decades, she has covered the shift from traditional money management to a world of instant, invisible payments and on-the-fly mobile security apps.

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